1. Introduction
Thank you for choosing the Iscooter W9 Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new electric scooter. Please read it thoroughly before your first ride to ensure proper use and to maximize your riding experience.

The Iscooter W9 Electric Scooter, ready for adventure.
2. Important Safety Warnings
⚠️ Warning: Protective equipment should be worn. Not to be used in traffic.
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Do not ride in heavy traffic or on public roads where electric scooters are prohibited.
- Familiarize yourself with local regulations regarding electric scooter use.
- Avoid riding in wet conditions, on slippery surfaces, or in extreme weather.
- Ensure the scooter is fully charged and all components are securely fastened before each ride.
- Do not perform stunts or dangerous maneuvers.
- Keep both hands on the handlebars while riding.
- Do not carry passengers.
- Children should only operate the scooter under adult supervision.
3. Package Contents
Please check the contents of your package carefully. If any items are missing or damaged, contact your retailer.
- 1 x Iscooter W9 Electric Scooter
- 1 x Charger
- 1 x Inner Tube
- 1 x Toolkit (includes Double open-end wrench, L-type hexagonal wrench, T-type wrench)
- 1 x User Manual

Visual representation of the package contents.
4. Product Overview
Familiarize yourself with the different parts of your Iscooter W9 Electric Scooter:

Diagram illustrating key components of the Iscooter W9.
- Control Unit
- Display
- Brake Levers
- Throttle
- Handlebar Mounting Sleeves
- Height Adjustment Clamp
- Folding Mechanism
- Headlight with Horn
- Turn Signals (2 Sides)
- Footrests
- 2-in-1 Taillight and Brake Light
- Disc Brake Rotor
- Charging Port
- Underbody Lights (2 Sides)
5. Specifications
| Feature | Detail |
|---|---|
| Brand | Iscooter |
| Type | Electric Scooter |
| Model | W9 |
| Motor | 1000W |
| Climbing Angle | 25° |
| Battery | 48V 14Ah |
| Tires | 10 Inches Pneumatic All-Terrain |
| Max Speed | 45 Km/H |
| Range | 35-45 Km |
| Max Load | 120 Kilograms |
| Charging Time | 6-8 Hours |
| Brake System | Front & Rear Disc Brake, Electronic Brake |
| Shock Absorption | Front and Rear Suspension |
| Lights | Headlight, Taillight, Brake Light, Turn Light, Ambient Light |
| Display | LCD |
| App Control | Yes |
| Product Weight | 21.75 kg |
| Package Weight | 26 kg |
| Unfolded Size (L x W x H) | 115 x 60 x 128 cm |
| Folded Size (L x W x H) | 115 x 20 x 50 cm |

Key performance metrics of the Iscooter W9.
6. Setup
6.1 Unfolding the Scooter
The Iscooter W9 features a 5-second foldable design for easy transport and storage. To unfold:
- Place the scooter on a flat surface.
- Locate the folding mechanism near the base of the steering column.
- Release the locking mechanism and carefully lift the steering column until it clicks into place in the upright position.
- Ensure all locking mechanisms are securely engaged before riding.

Unfolded and folded dimensions for storage and transport.
6.2 Initial Charging
Before your first ride, fully charge the scooter's battery. The charging time is approximately 6-8 hours.
- Ensure the scooter is powered off.
- Locate the charging port (refer to Product Overview diagram).
- Connect the charger to the charging port, then plug the charger into a power outlet.
- The indicator light on the charger will typically show red during charging and turn green when fully charged.
- Disconnect the charger once charging is complete.

The scooter features a built-in intelligent BMS system for real-time monitoring and multiple battery protection.
7. Operating Instructions
7.1 Power On/Off
Press and hold the power button on the display panel to turn the scooter on or off.
7.2 Display Panel
The large high-definition screen provides clear cycling data, which is a great help during your rides.

Detailed view of the scooter's display panel and its indicators.
- Riding Mode
- MAX: Maximum Speed, AVG: Average Speed, ERROR: An error has occurred
- Engine Overheating Alarm
- Turn Signals
- Headlight
- Cruise Control
- Ready to Go
- Connected App
- Battery Level
- Trip Distance
- Real-time Speed
- Total Distance
7.3 Driving Modes
The Iscooter W9 offers four speed modes, allowing you to switch at will to cope with different driving environments. Simply press the switch briefly at different times during startup to cycle through modes.

Table detailing the four available driving modes and their speeds.
| Running Mode | Mode Eco | Mode D | Mode S | |
|---|---|---|---|---|
| Initial Speed | 6 km/h | 10 km/h | 15 km/h | 25 km/h |
| Changes Speed | 10 km/h | 20 km/h | 30 km/h | 45 km/h |
7.4 App Control
The Iscooter W9 is compatible with the Neutral APP (Voltix) application, allowing for smartphone unlocking and potentially other control features. Refer to the app's instructions for detailed usage.

Smartphone displaying the Voltix app interface for scooter control.
7.5 Braking System
The scooter is equipped with a dual braking system, including front and rear disc brakes, and an electronic brake. This allows for precise control of braking force and helps handle complex road conditions safely.

Visual representation of the front disc brake, rear disc brake, and electronic brake lever.
7.6 Shock Absorption
The Iscooter W9 features dual shock absorption with front and rear suspension. This precise coordination ensures the vehicle body remains stable even during tight turns or on bumpy roads, providing a smoother ride.

Diagram showing the front and rear shock absorbers.
7.7 Lights
The scooter is equipped with a headlight, taillight, brake light, turn lights, and ambient lights to improve visibility and safety, especially when riding at night.

Close-up of the front and rear lighting systems.
8. Maintenance
- Cleaning: Wipe the scooter with a damp cloth. Do not use high-pressure water jets or immerse the scooter in water.
- Tires: Regularly check tire pressure and condition. The 10-inch pneumatic all-terrain tires are designed for durability, but proper inflation is crucial.
- Brakes: Inspect brake levers and disc brakes regularly for wear and proper function. Adjust or replace components as needed.
- Battery: Store the scooter in a cool, dry place and charge the battery at least once every three months if not in regular use to prolong its lifespan.
- Fasteners: Periodically check all screws and bolts to ensure they are tight.
9. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; Loose connections | Charge the battery; Check all cable connections. |
| Reduced range or speed | Low tire pressure; Battery degradation; Overload | Inflate tires to recommended pressure; Ensure battery is fully charged; Do not exceed max load (120kg). |
| Error code on display | System malfunction; Sensor issue | Refer to the display panel section for common error indicators. If persistent, contact support. |
| Brakes feel weak | Worn brake pads; Cable adjustment needed | Inspect brake pads and replace if worn; Adjust brake cable tension. |
10. User Tips
- Cruise Control: The Iscooter W9 features cruise control. Activate it for a more relaxed ride on long, straight paths.
- App Functionality: Utilize the dedicated Voltix app for smartphone unlocking and to access additional settings or monitor ride data.
- Speed Modes: Experiment with the different driving modes (Running, Eco, D, S) to find the best balance of speed and battery life for your journey.
- Safety First: Always prioritize safety. Wear appropriate gear and be aware of your surroundings.
11. Warranty and Support
The Iscooter W9 Electric Scooter typically comes with a manufacturer's warranty. Please refer to your purchase documentation or contact your retailer for specific warranty terms and conditions. For technical support or service inquiries, please reach out to the authorized service center or your point of purchase.





