Commax ABE-BS05-N70

Contents

Commax 4-Wire Video Door Intercom System User Manual

Model: ABE-BS05-N70

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Commax 4-Wire Video Door Intercom System (Model: ABE-BS05-N70). This system features an IP65 waterproof camera, a 7-inch monitor, and supports smart home integration for enhanced security and convenience in various applications.

Commax 4-Wire Video Door Intercom System with outdoor camera and indoor monitor

Figure 1: Commax Video Door Intercom System components (Outdoor Door Phone and Indoor Monitor)

The system is designed for use in diverse environments, including:

Application scenarios for the video intercom system including office buildings, communities, apartments, and hotels.

Figure 2: Typical Application Scenarios

2. Setup and Installation

Before beginning installation, ensure all components are present and undamaged. The system operates on a DC 12V power supply and uses a 4-wire cable connection.

2.1 Package Contents

  • Outdoor Door Phone (with IP65 waterproof camera)
  • Indoor Monitor (7-inch display)
  • Power Adapter (DC 12V)
  • Mounting accessories
  • User Manual

Note: An optional electronic lock may be purchased separately.

2.2 Wiring Diagram

Follow the diagram below for proper connection of the door phone, monitor(s), and optional electronic lock. A router is required for network connectivity and smart home features.

Wiring diagram showing connections between door phone, monitor, optional electronic lock, and router. Also shows mobile app integration.

Figure 3: System Wiring Diagram and Mobile App Integration

  • Door Phone: Connects to the power supply and the monitor via a 4-wire cable.
  • Monitor: Connects to the door phone and optionally to additional monitors and a router.
  • Electronic Lock (Optional): Connects to the door phone for remote unlocking functionality.
  • Router: Provides internet access for smart features and mobile app control.

2.3 Mobile App Installation

To utilize smart features and remote control, install the "TuyaSmart" app on your smartphone. The app is available for both Android and Apple devices.

  1. Download the "TuyaSmart" app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
  2. Register or log in to your TuyaSmart account.
  3. Follow the in-app instructions to add your Video Intercom System.

3. Operation

3.1 Basic Intercom Functions

  • Answering a Call: When a visitor presses the call button on the outdoor door phone, the indoor monitor will ring. Press the "Answer" button on the monitor to establish a two-way video call.
  • Two-way Video Call: Communicate with your visitor through the monitor's speaker and microphone.
  • Unlocking the Door: If an electronic lock is connected, press the "Unlock" button on the monitor to remotely open the door.

3.2 Smart Home Integration

The system is compatible with Google Assistant, Amazon Alexa, and Tuya for integrated smart home control.

Door phone and monitor with logos for Google Assistant, Amazon Alexa, and Tuya, indicating smart home compatibility. A smartphone shows the mobile app.

Figure 4: Smart Home Integration and Mobile App Control

  • Remote Monitoring: View the camera feed from the outdoor door phone via the TuyaSmart app on your smartphone.
  • Remote Unlock: Answer the door and remotely unlock it from anywhere using the TuyaSmart app.
  • Voice Control: Integrate with Google Assistant or Amazon Alexa to use voice commands for certain functions (e.g., "Alexa, show me the front door camera"). Refer to the TuyaSmart app's integration settings for specific voice commands.

4. Maintenance

  • Cleaning: Regularly wipe the outdoor door phone camera lens and the indoor monitor screen with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
  • Connection Check: Periodically inspect all 4-wire cable connections to ensure they are secure and free from corrosion or damage.
  • Software Updates: Check the TuyaSmart app for any available firmware updates for your intercom system to ensure optimal performance and security.
  • Environmental Protection: While the outdoor unit is IP65 waterproof, avoid direct high-pressure water jets or prolonged submersion.

5. Troubleshooting

ProblemPossible CauseSolution
No video or audio on monitor
  • Loose 4-wire cable connection
  • No power to the system
  • Faulty component
  • Check all 4-wire connections between door phone and monitor.
  • Ensure the DC 12V power adapter is properly connected and receiving power.
  • Contact support if connections and power are confirmed.
Door not unlocking remotely
  • Electronic lock not connected or faulty
  • Incorrect wiring for the electronic lock
  • Insufficient power to the lock
  • Verify the electronic lock is correctly installed and wired according to the diagram.
  • Check the power supply to the electronic lock.
  • Test the lock manually if possible.
Mobile app not connecting/controlling
  • No internet connection for the monitor/router
  • Incorrect app configuration
  • Outdated app or device firmware
  • Ensure your router is working and the monitor is connected to the network.
  • Re-check app setup steps and device pairing.
  • Update the TuyaSmart app and check for system firmware updates.

6. Specifications

FeatureDetail
Model NumberABE-BS05-N70
Resolution720P, 1080P
NetworkOthers (Wi-Fi enabled for smart features)
TypeVideo Door Phone
Product NameVideo Door Phone Intercom System
FunctionUnlock, Two-way Video Call
ApplicationHome, House, Apartment, Villa, Hotels
ColorBlack+Silver
APP CompatibilityTuya Smart Life
Smart Home IntegrationGoogle Assistant, Amazon Alexa, Tuya
Power SupplyDC 12V
MaterialAluminum Alloy + ABS
Connection Type4-wire Cable
OriginMainland China
DIY SuppliesElectrical

7. User Tips

  • Verify Package Contents: Upon receiving your system, carefully check the package to confirm whether it includes one or two screens, as configurations may vary.
  • Test Before Final Installation: It is recommended to connect and test the system components (door phone, monitor, power) in a temporary setup before mounting them permanently to ensure all functions are working correctly.
  • Strong Wi-Fi Signal: For optimal performance of smart features and mobile app control, ensure the indoor monitor is within range of a strong and stable Wi-Fi signal from your router.

8. Warranty and Support

For any technical assistance, warranty claims, or further inquiries, please contact your seller or the manufacturer directly. Keep your purchase receipt and model number (ABE-BS05-N70) handy when contacting support.

Contact Information:

  • Email: ohuanghe@126.com
  • WhatsApp: +8615348300302

© 2024 Commax. All rights reserved.

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