Xiaomi Mijia Smart Neck Massager User Manual

1. Product Overview

The Xiaomi Mijia Smart Neck Massager (Model MJNKAM01SKS) is designed to provide integrated shoulder and neck massage with hot compress functionality. It features smart control via the Mi Home APP, offering a personalized and relaxing experience.

2. Package Contents

Please check the package for the following items:

• Massager × 1
• Charging cable × 1
• Manual × 1
• User Guide × 1

3. Setup and First Use

3.1 Charging the Device

Before first use, fully charge the massager using the provided charging cable. The charging time is approximately 3 hours.

3.2 Wearing the Massager

Place the C-shaped neck massager around your neck. Adjust the fit using the stepless adjustable buckle and tension strap for comfortable support. The design provides a sponge-like three-dimensional wrap, maintaining a comfortable curvature for your neck, chin, and shoulders.

3.3 Connecting to Mi Home APP

The massager can be controlled via the Mi Home APP. Ensure Bluetooth is enabled on your smartphone. The device supports auto-pairing. Open the Mi Home APP and follow the on-screen instructions to connect to your massager.

4. Operating Instructions

4.1 Power On/Off

Locate the power button on the massager. Press and hold to power on or off the device.

4.2 Massage Functions

The massager features four massage heads arranged in a trapezoidal pattern, covering the shoulders and neck. It simulates human hand pushing, turning, and kneading to relieve stiffness and pain.

4.3 Hot Compress Function

A built-in heating device provides a warm, constant temperature compress. This feature promotes neck microcirculation, relieves muscle tension, and offers comfortable decompression.

4.4 Adjusting Massage Intensity and Modes

The massager offers 2 gear massage intensity settings. You can directly pull the strap to increase the massage force if needed. Additionally, 10 modes can be set via the Mi Home APP to alleviate discomfort:

• Factory Settings: 4 types
• Default Mode: 2 types
• Customized Mode: 4 types
• Massage Intensity: 2 gear

Available modes include:

• Kneading Mode
• Vitality Mode
• Relax Mode
• Refreshing Mode
• Rest Mode
• Noon Break Mode

4.5 Mi Home APP Control

Connect to the Mi Home app to control the working status of the massage instrument with your phone. The app allows for precise selection of massage modes, intensity, and other settings.

5. Maintenance and Care

To ensure the longevity and hygiene of your massager, follow these maintenance guidelines:

• Cleaning: Wipe the surface of the massager with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water.
• Storage: Store the massager in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge it regularly, even if not in use for extended periods.

6. Troubleshooting

If you encounter any issues with your massager, please refer to the following common problems and solutions:

• Device not turning on:
  • Ensure the device is fully charged.
  • Check if the power button is pressed and held correctly.
• App connection issues:
  • Ensure Bluetooth is enabled on your phone.
  • Make sure the massager is powered on and within range of your phone.
  • Try restarting both the massager and the Mi Home APP.
• Massage intensity feels weak:
  • Adjust the intensity settings via the Mi Home APP.
  • Pull the tension straps to increase the pressure of the massage heads against your neck.

If the problem persists, please contact customer support.

7. Specifications

8. Warranty and Support

For warranty information, returns, or technical support, please refer to the official Xiaomi website or contact the seller directly. Keep your proof of purchase for any warranty claims.