1. Introduction
The Neye P18 Solar 4G SIM Card Camera is an advanced outdoor security solution featuring 4K 8MP resolution, dual lenses, and 4G LTE cellular connectivity. Powered by solar panels, it offers continuous operation without the need for external power wiring. Key features include PIR human sensing, two-way audio, sound and light warnings, 360-degree panoramic view, and remote control via a mobile application. This manual provides detailed instructions for setting up, operating, and maintaining your camera.
Figure 1: Neye P18 Solar 4G SIM Card Camera
2. Package Contents
Please check the package for the following items:
- Neye P18 Solar 4G SIM Card Camera
- Solar Panel
- Charging Line
- Instruction Manual (QR code for app download)
- Camera Installation Screws
- Solar Panel Bracket Accessories
- Solar Panel Fixing Screws
- Bracket Base
- Base Screws
Video 1: P18-5G Tutorial (Installation and App Setup)
3. Specifications
| Feature | Specification |
|---|---|
| Megapixels | 8MP |
| High Definition | 8.0 Megapixels |
| Lens Quantity | Dual Lens |
| Lens (mm) | 3.6mm |
| Zoom Type | Digital zoom (up to 10X) |
| Connectivity | 4G |
| Power Mode | Battery Powered (Solar Charging) |
| Power Supply | Normal |
| Internal Storage | 64G (TF Card) |
| Color Night Vision | Yes |
| IR Distance (m) | 15-20M |
| Sensor | CMOS |
| Audio Output | Two Way Audio |
| Installation | Wall Mounted |
| Scene | Outdoor |
| IP Rating | IP66 |
| Operating Temperature | -10°C to 60°C |
| Special Features | Waterproof / Weatherproof |
| Supported OS | Windows 98, XP, Vista, 7, 8, 10, 2000, 2003, 2008, macOS |
| Certification | CE |
Figure 2: Product dimensions and key components
4. Setup
4.1 Solar Panel Bracket Assembly
- Attach the solar panel bracket to the solar panel using the provided screws. Tighten securely.
- Install the bracket base onto the assembled solar panel bracket.
4.2 SIM Card and TF Card Installation
- Locate the card slot cover on the camera body and open it.
- Refer to the card slot description: you will find slots for a Memory card (TF), SIM card, Power switch (ON/OFF), and Reset button.
- Insert an external SIM card into the SIM card slot. Ensure it is correctly oriented.
- Insert a TF (memory) card into the TF card slot.
Figure 3: Card slot details for SIM and TF card installation
4.3 Powering On and Initial Connection
- Connect the solar panel cable to the camera's power input.
- Turn on the power switch located near the card slots.
- Close the card slot cover securely to protect against weather.
- Wait for the camera to power on. You will hear a prompt voice saying "Welcome to 4G Camera" and then "4G connection successful" after the startup self-check.
4.4 Mobile App Setup (Neye 3C)
- Download and install the Neye 3C app on your smartphone. You can usually find a QR code in the instruction manual or on the camera itself to download the app.
- Open the Neye 3C app.
- Click the "Scan" icon within the app.
- Scan the QR code located on the camera body.
- The app will initiate connection. Once successful, you will see a live feed.
- Follow the prompts to change the default device password for security.
4.5 Physical Mounting
Install the camera and solar panel onto a wall or suitable surface using the provided screws. Ensure the solar panel is positioned to receive maximum sunlight for optimal charging. The camera is designed for outdoor use and is waterproof/weatherproof (IP66 rated).
Figure 4: Multiple application scenarios for the Neye P18 camera
5. Operating Instructions
5.1 Camera Control via App
Once connected, use the Neye 3C app to control your camera:
- Pan/Tilt: Click the "Control" option in the app. Use the directional arrows to rotate the camera horizontally (320°) and vertically (90°) for a 360-degree panoramic view.
- Zoom: Use the zoom controls (Pic Zoom) to digitally zoom in and out, ensuring no detail is missed.
- Preset Positions: Click on the video feed within the app to quickly rotate the camera to corresponding preset positions.
Figure 5: Dual screen monitoring and remote control zoom
5.2 Two-Way Audio
The camera features a built-in high-fidelity waterproof microphone, allowing for clear two-way voice intercom. You can remotely communicate with people at the camera's location through the mobile app, making it easy to have conversations or give instructions.
Figure 6: Two-way audio for anytime conversation
5.3 PIR Motion Detection
The camera is equipped with a professional PIR (Passive Infrared) human body sensor. This effectively reduces false alarms by primarily detecting human movement. It ignores non-human activities like flying insects, rustling leaves, light changes, and pet movements, saving video storage space and battery life.
Figure 7: PIR Body Sensor for smarter and more energy-efficient detection
5.4 Sound and Light Warning
For active defense, if someone breaks into the monitored area, the camera will emit a white alarm light and send an alarm message directly to your cell phone, alerting you to unusual intrusions.
Figure 8: Sound and Light Warning for active intrusion deterrence
5.5 Night Vision
The camera provides 4K high-resolution imaging with color night vision, ensuring clear visibility even in dark conditions, allowing you to monitor your assets effectively 24/7.
Figure 9: Enhanced night vision capabilities
6. Maintenance
- Cleaning: Regularly clean the camera lenses and solar panel surface with a soft, damp cloth to ensure optimal performance and charging efficiency. Avoid abrasive cleaners.
- Solar Panel Position: Periodically check that the solar panel is free from obstructions (e.g., leaves, dirt) and is positioned to receive maximum direct sunlight.
- Firmware Updates: Check the Neye 3C app for any available firmware updates to ensure your camera has the latest features and security enhancements.
- Battery Health: While designed for continuous power, monitor the camera's battery status via the app, especially during prolonged periods of low sunlight.
7. Troubleshooting
- Camera Not Powering On: Ensure the power switch is in the 'ON' position and the solar panel is connected. Allow sufficient time for initial charging if the battery is depleted.
- No 4G Connection: Verify the SIM card is correctly inserted and activated with a data plan. Check for network coverage in the installation area. The camera will announce "4G connection successful" upon establishing a connection.
- App Connection Issues: Ensure your phone has internet access. Re-scan the camera's QR code in the Neye 3C app. If issues persist, try restarting both the camera and the app.
- Forgot Password: If you forget your device password, long-press the reset button on the camera (located near the card slots) until it beeps and releases. The password will be reset to the default (usually '123456'). You will then need to change it via the app.
- Charging Indicator Light Status:
- Always lit: Charging in progress.
- Blinking: Insufficient sunlight for effective charging.
- Not lit: Not charging (either fully charged, no power, or power switch is OFF).
- Frequent False Alarms: Review the camera's PIR settings in the app. Adjust sensitivity or detection zones to minimize triggers from non-human sources.
8. User Tips
- Optimal Solar Charging: Position the solar panel in an area that receives at least 4-6 hours of direct sunlight daily, even on cloudy days, to ensure continuous power.
- Data Plan Management: Monitor your 4G data usage through your SIM card provider or the Neye 3C app to avoid service interruptions.
- Secure Password: Always change the default password immediately after setup to a strong, unique password to protect your camera from unauthorized access.
- Regular Checks: Periodically check the live feed and recorded events to ensure the camera is functioning as expected and capturing relevant activity.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the seller's official website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
