BESDER A30Q 8MP Dual Lens WiFi Camera User Manual

1. Product Overview

The BESDER A30Q is an advanced 8MP Dual Lens WiFi Camera designed for comprehensive outdoor and indoor surveillance. It features AI auto-tracking, dual-screen monitoring, two-way audio, and multiple night vision modes to ensure robust security. This manual provides detailed instructions for setting up and operating your camera.

Figure 1: BESDER A30Q 8MP Dual Lens WiFi Camera

2. Package Contents

Please check the package carefully to ensure all items are present and undamaged.

• 1x PTZ Camera (Dual Lens Camera)
• 1x User Manual
• 1x Power Supply
• 1x Screws Bag
• 1x Waterproof Lid

Figure 2: Included items in the package, along with product dimensions.

3. Setup Guide

3.1 Installation

The camera is designed for both indoor and outdoor use and can be installed on the ceiling or wall. Ensure the installation location provides a clear view of the area you wish to monitor and is within range of your 2.4GHz Wi-Fi network or has access to a LAN cable connection.

• Mount the camera securely using the provided screws and anchors.
• Connect the power supply to the camera and plug it into an electrical outlet.
• For outdoor installations, ensure the waterproof lid is properly used to protect connections.

3.2 App Installation and Initial Connection

The camera operates with the iCSee app. Follow these steps to set up your camera:

1. Download the iCSee App: Scan the QR code provided in the manual or on the product packaging, or search for "iCSee" in the Apple App Store (iOS) or Google Play Store (Android).
2. Register/Log In: Open the iCSee app and create a new account or log in if you already have one.
3. Add Device: Click the "+" icon in the app to add a new device.
4. Select Connection Type: The camera supports Bluetooth, Wi-Fi, and LAN cable connections.
• Wi-Fi Connection: Select Wi-Fi connection. Ensure your phone is connected to a 2.4GHz Wi-Fi network (5GHz is not supported). Follow the on-screen prompts to enter your Wi-Fi password. The camera will then connect to your network.
• LAN Cable Connection: Connect the camera to your router using a LAN cable. The app should detect the camera automatically.
• Bluetooth Connectivity: The camera also supports Bluetooth for initial setup.
5. Complete Setup: Follow any remaining prompts in the app to finalize the camera setup, including naming your device and setting a password.

Figure 3: Easy Setup guide for the iCSee App, showing QR code scan, device setup, router settings, and live viewing.

Figure 4: Connection options including Bluetooth, Wi-Fi, and LAN cable.

4. Operating Instructions

4.1 Dual Lens and Dual Screen Monitoring

The camera features a dual-lens system, providing two distinct video feeds within the iCSee app. One lens offers fixed-point monitoring, while the other is a PTZ (Pan-Tilt-Zoom) camera for dynamic surveillance. This allows you to monitor two different areas simultaneously, effectively functioning as two cameras in one.

Figure 5: Dual Lens and Multiple Views, showing fixed point and tilt monitoring.

Figure 6: Dual Screen Live Video, demonstrating one camera monitoring two positions.

4.2 Pan & Tilt Control

The PTZ lens can rotate 270° horizontally (Pan) and 90° vertically (Tilt). You can control the camera's movement directly from the iCSee app to view different angles of your monitored area.

Figure 7: Pan 270° & Tilt 90° rotation control via the iCSee app.

4.3 Two-Way Audio

The camera is equipped with a built-in microphone and speaker, enabling two-way voice intercom. This allows you to communicate with individuals near the camera, such as greeting visitors or deterring intruders.

Figure 8: Smoother 2-Way Audio, showing interaction with someone at the door via the app.

4.4 Smart Night Vision Modes

The camera offers three night vision modes for clear monitoring in low-light conditions:

• Full Color Night Vision: Utilizes white LED lights to provide a colorful image at night.
• Infrared Vision: Uses infrared LEDs for black and white night vision.
• Double Light Alert: Automatically illuminates white lights upon detecting movement, providing a visual deterrent and full-color recording.

Figure 9: Smart Night Vision, illustrating White Light, Infrared Vision, and Double Light Alert modes.

4.5 AI Human Detection & Auto Tracking

The camera's AI functions can differentiate human shapes from other objects, reducing false alarms. When a human target is detected in the monitored area, the camera will send an immediate notification to your phone and can automatically track the person's movement.

Figure 10: AI Humanoid Detection, showing a person triggering a notification and lighting.

Figure 11: Auto Tracking, demonstrating the camera following moving objects with sensitive auto-tracking and smarter body tracking.

4.6 Remote Access and Sharing

With the iCSee app or client software (available for Windows and Mac), you can remotely access and control your camera from anywhere. You can also share access to the camera's live feed with family members, allowing multiple users to monitor the property.

Figure 12: Remote access and control via iCSee app and client on various devices.

4.7 Video Storage

The camera supports two storage methods for recorded video:

• Local TF Card Storage: Supports up to a 128GB TF (Micro SD) card (not included) for continuous recording.
• Cloud Storage: Offers private cloud storage options (subscription may be required) for secure off-site backup of your recordings.

Figure 13: 24/7 Consecutive Records & Local Storage, showing support for up to 128GB TF card and private cloud storage.

4.8 Preset Point Cruise

You can set specific preset points within the camera's field of view. The camera can then automatically cruise between these points, ensuring regular monitoring of critical areas. This feature is configurable through the iCSee app.

Figure 14: Preset Point Cruise, demonstrating setting and cruising between multiple preset points.

5. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals or abrasive materials.
• Firmware Updates: Check the iCSee app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
• Power Supply: Ensure the camera is connected to a stable power source. Avoid frequent power interruptions.
• Environmental Protection: While the camera is IP66 waterproof, extreme weather conditions can still affect its lifespan. Consider additional protection if installed in areas prone to severe weather.

6. Troubleshooting

• Camera Not Connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz Wi-Fi.
  • Check if the Wi-Fi password entered in the app is correct.
  • Make sure the camera is within range of your Wi-Fi router.
  • Try resetting the camera using the reset button (refer to Figure 2 for location) and re-attempt the setup process.
• No Image/Poor Image Quality:
  • Check the power connection to ensure the camera is on.
  • Clean the camera lens for any dust or smudges.
  • Verify your internet connection speed. A slow connection can affect live stream quality.
  • Ensure sufficient lighting for optimal image quality, especially at night. Adjust night vision settings in the app if needed.
• AI Detection Not Working Accurately:
  • Ensure the AI Human Detection feature is enabled in the iCSee app settings.
  • Adjust the detection sensitivity and detection zones within the app to optimize performance for your specific environment.
  • Minimize obstructions in the detection area.
• Two-Way Audio Issues:
  • Check the volume settings on your mobile device and within the iCSee app.
  • Ensure there are no obstructions blocking the camera's microphone or speaker.
  • Verify your internet connection for stable audio transmission.
• Camera Not Responding:
  • Unplug the camera from power, wait 10 seconds, and plug it back in.
  • If the issue persists, perform a factory reset using the reset button. Note that this will erase all settings, and you will need to set up the camera again.

7. Specifications

Note: 4MP camera version means single lens is 2MP (2MP+2MP=4MP). 8MP camera version means single lens is 4MP (4MP+4MP=8MP).

Figure 15: 4MP vs 8MP comparison, illustrating lens configurations.

Figure 16: IP66 Waterproof / Dustproof, showing camera resilience to various weather conditions.

8. User Tips

• For optimal performance, ensure the camera's firmware is always updated to the latest version through the iCSee app.
• When setting up, place the camera within a strong 2.4GHz Wi-Fi signal area for stable connectivity.
• Utilize the dual-screen feature to monitor both a wide fixed area and a specific point of interest simultaneously.
• Experiment with different night vision modes (Full Color, Infrared, Double Light Alert) to find the best setting for your environment.
• Adjust AI Human Detection sensitivity and set specific detection zones to minimize false alarms from pets or moving foliage.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please contact the manufacturer or your point of purchase. Keep your purchase receipt as proof of purchase.

10. Statement of Compliance

⚠️️ Disclaimer: Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.