1. Introduction
The Sansui W65 Air Conduction Bluetooth Earphones are designed for comfortable, long-term wear with an open-ear design, ensuring situational awareness. Featuring Bluetooth 5.4 for stable connectivity, ENC noise canceling for clear calls, and smart app control for personalized audio, these earphones offer a premium listening experience. The unique 90° adjustable ear hooks provide a secure and comfortable fit for various ear shapes.
2. Package Contents
Please check the box for the following items:
- Sansui W65 Earbuds (x2)
- Charging Case (x1)
- USB Charging Cable (Type-C) (x1)
- User Manual (x1)

3. Product Overview
Familiarize yourself with the components of your Sansui W65 earphones:

- Charging Contact
- Indication Light (LED)
- Function Button
- Microphone
- Reset Button
- Charging Case (with earbuds inside)
4. Setup Guide
4.1 Initial Charging
Before first use, fully charge your Sansui W65 earphones and charging case.
- Place both earbuds into the charging case.
- Connect the provided USB Type-C charging cable to the charging port on the case and a suitable USB power source.
- The LED display on the charging case will indicate the battery level.
- Earbuds charging time: 1-1.5 hours.
- Charging case charging time: 1-2 hours.
4.2 Wearing the Earphones
The W65 features rotatable ear hooks for a secure and comfortable fit.

- Remove the earphones from their case.
- Smoothly slide the ear hooks to the maximum angle for a perfect fit.
- Gently slide the ear hook behind your ear, ensuring a secure and comfortable fit.
- Carefully rotate the earphones to securely position them at the angle that offers the utmost comfort and sound quality.
4.3 Bluetooth Pairing
The Sansui W65 earphones use Bluetooth 5.4 for easy and stable pairing.

- Open the charging case. The earphones will automatically power on and enter pairing mode (indicated by flashing LED lights).
- On your device (smartphone, tablet, etc.), go to Bluetooth settings.
- Search for available devices and select "SANSUI W65" from the list.
- Once connected, the LED indicator on the earphones will stop flashing.
- The earphones will automatically connect to the last paired device when taken out of the case.
5. Operating Instructions
5.1 Touch Controls
The Sansui W65 earphones feature intuitive touch controls on the function button of each earbud:

| Action | Function |
|---|---|
| Long press for 3 seconds | Power On |
| Long press for 5 seconds | Power OFF |
| Double-click function key | Answer/Hang up call, Play/Pause music |
| Triple-click left earbud | Previous Song |
| Triple-click right earbud | Next Song |
| Press & hold function button for 2 seconds | Reject call, Switch Game/Music Mode |
| Single-click left earbud | Volume + |
| Single-click right earbud | Volume - |
| Long-press function button on left earbud for 2 seconds | Activate Voice Assistance (Apple Siri Support, Google Assistant Support) |
5.2 Smart App Control
Enhance your audio experience with the dedicated Tianlai Control APP. The app allows for:

- Customized touch control settings.
- Game mode activation.
- Access to a wealth of EQ presets for personalized sound effects.
- Personalized settings to meet individual preferences and diverse environments.
5.3 Dual Connection
The W65 supports dual connection technology, allowing you to connect to two devices simultaneously.

This feature enables seamless switching between calls on one device and media playback on another, or resuming tasks effortlessly without needing to manually disconnect and reconnect.
6. Maintenance
6.1 Cleaning
- Regularly clean your earphones and charging case with a soft, dry, lint-free cloth.
- Avoid using abrasive materials, solvents, or chemical cleaners.
- Ensure charging contacts are clean and free of debris for optimal charging.
6.2 Waterproof Rating
The Sansui W65 earphones have an IPX5 waterproof rating.
- IPX5 means the earphones are protected against low-pressure water jets from any direction.
- They are suitable for use during workouts and in light rain.
- Do NOT submerge the earphones in water or expose them to high-pressure water jets.
- The charging case is NOT waterproof.
6.3 Storage
- When not in use, store the earphones in their charging case to protect them and keep them charged.
- Store in a cool, dry place away from extreme temperatures and direct sunlight.
7. Troubleshooting
If you encounter issues with your Sansui W65 earphones, try the following solutions:
| Problem | Solution |
|---|---|
| Earphones won't power on | Ensure the earphones are charged. Place them in the charging case and check the battery indicator. |
| Unable to pair with device | Make sure Bluetooth is enabled on your device. Turn off and on the earphones. Forget the device in your Bluetooth settings and try pairing again. Ensure earphones are in pairing mode (flashing LED). |
| No sound or low volume | Check the volume levels on both your device and the earphones. Ensure earphones are properly connected. Try reconnecting. |
| Intermittent connection | Ensure your device is within the 10m Bluetooth range. Avoid obstacles between the earphones and your device. Reduce interference from other wireless devices. |
| Charging case not charging | Check the charging cable and adapter. Ensure the Type-C cable is securely connected. Try a different charging cable or power source. |
| Earbuds not charging in case | Ensure the charging contacts on both the earbuds and the case are clean and dry. Make sure the earbuds are correctly seated in the case. |
| Call quality issues | Ensure the microphone is not obstructed. Move to a quieter environment if ENC is struggling with excessive background noise. |
8. Specifications
| Feature | Detail |
|---|---|
| Product Name | Sansui W65 |
| Brand | SANSUI |
| Style | OWS Ear Hook Headphones |
| Material | ABS, Plastic |
| Communication | True Wireless |
| Wireless Type | Bluetooth |
| Bluetooth Version | 5.4 |
| Maximum Wireless Range | 10m-20m (no obstruction) |
| Earcups Type | Sealed |
| Driver Diameter | 14.2mm |
| Vocalism Principle | Dynamic |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 103dB |
| Impedance Range | up to 32 Ω |
| Resistance | 16 Ω |
| Codecs | AAC, SBC |
| Battery Capacity (Earbud) | 50mAh |
| Battery Capacity (Charging Case) | 600mAh |
| Battery Life (Single Charge) | 7-8 hours (Play time), 6-7 hours (Talk time) |
| Battery Life (with Charging Case) | Up to 30 hours |
| Charging Method | Charging case |
| Connectors | Type-C |
| Waterproof Rating | IPX5 |
| Features | Waterproof, With microphone, Apple Siri Support, Google Assistant Support, Sound Isolating, Voice assistant built-in, Control Button, Volume Control, Support APP, ENC Noise Canceling |
| Active Noise-Cancellation | No (Features ENC for calls) |
| Function | for Video Game, Common Headphone, For Mobile Phone, for Powersports, HiFi Headphone, Sport, For Outdoor, For Office, For Study |
9. User Tips
- Comfortable Fit: Take time to adjust the rotatable ear hooks to find the most comfortable and secure position for your ears. This is key for long-term wear and optimal sound.
- Maximize Battery Life: Always store the earbuds in the charging case when not in use to ensure they are ready for your next session. The digital display on the case helps you monitor battery levels.
- Personalize Your Sound: Download the Tianlai Control APP to explore EQ presets and customize your sound profile. This can significantly enhance your listening experience for different music genres or activities.
- Stay Aware: The open-ear design is excellent for maintaining situational awareness. If you need to focus on your audio, ensure your environment is not excessively noisy, as the primary noise cancellation is for calls (ENC).
- Clear Calls: For the best call quality, ensure the microphone is not covered and try to make calls in environments where extreme background noise is minimized, allowing the ENC technology to work most effectively.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official Sansui website or contact your retailer. Keep your proof of purchase for any warranty claims.





