1. Introduction
Thank you for choosing the Urlife E20 Electric Mountain Bike. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your ebike. Please read this manual thoroughly before your first ride and keep it for future reference. Proper use and maintenance will ensure a long and enjoyable experience with your Urlife E20.

Figure 1: Urlife E20 electric bike overview with key specifications.
2. Safety Information
Your safety is paramount. Always wear a helmet and appropriate protective gear when riding. Familiarize yourself with local laws and regulations regarding electric bicycles.
2.1 General Safety Warnings
- Always perform a pre-ride inspection (brakes, tires, battery, lights, gears).
- Do not ride under the influence of alcohol or drugs.
- Be aware of your surroundings and traffic conditions.
- Maintain a safe distance from other vehicles and pedestrians.
- Avoid riding in adverse weather conditions (heavy rain, snow, ice) if possible.
- Ensure all components are securely fastened before each ride.
2.2 Battery Safety
⚠️ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Only use the charger provided with your ebike.
- Do not leave the battery charging unattended for extended periods.
- Charge the battery in a well-ventilated area, away from flammable materials.
- Do not expose the battery to extreme temperatures or direct sunlight.
- If the battery is damaged or shows signs of overheating, discontinue use immediately and contact support.
- Store the battery in a cool, dry place when not in use.
3. Package Contents
Upon unpacking, please ensure all items are present and undamaged. If anything is missing or damaged, contact your seller immediately.
- Urlife E20 Electric Mountain Bike (partially assembled)
- 48V 13AH Lithium Battery
- Battery Charger
- Pedals
- Front Fender (may be pre-installed)
- Rear Fender (may be pre-installed)
- User Manual (this document)
- Tool Kit (basic assembly tools)
4. Specifications
The Urlife E20 is designed for versatile riding, offering a blend of power and durability.
| Feature | Specification |
|---|---|
| Model Number | URLIFE E20 |
| Motor | 250W Brushless (1000W Peak) |
| Motor Torque | 80 N.M |
| Battery | 48V 13AH Lithium Battery (Removable) |
| Charging Time | 3-5 hours |
| Max Speed | <25 km/h (EU certified, some regions may allow up to 32 km/h) |
| Travel Range (Pedal-Assist) | 80-100 KM |
| Travel Range (Pure Electric) | 40-60 KM |
| Wheel Size | 20*3.0'' Fat Tires (Anti-puncture, All-terrain) |
| Frame Material | Carbon Steel |
| Brake System | All Disc Brakes |
| Gears | Shimano 7-Speed |
| Suspension | Front Fork Suspension |
| Waterproof Rating | IP54 |
| Bicycle Weight | 25 KG (approx. 55 lbs) |
| Maximum Load | 120 KG (approx. 265 lbs) |
| Suggested Rider Height | 155-195 cm (approx. 5'1" - 6'5") |
| Rated Passenger Capacity | One Seat |
| Certification | CE |

Figure 2: Urlife E20 dimensions and rider suitability.

Figure 3: Key performance specifications and riding modes.
5. Setup and Assembly
Your Urlife E20 ebike comes partially assembled. Follow these steps to complete the assembly.
5.1 Unpacking
- Carefully remove the ebike and all components from the packaging.
- Remove all protective packaging materials and ties.
- Inspect the bike for any visible damage during transit.
5.2 Handlebar Installation
- Loosen the stem bolts on the handlebar.
- Insert the handlebar into the stem, ensuring it is centered and aligned.
- Tighten the stem bolts securely. Adjust the angle of the brake levers and shifter for comfortable reach.
5.3 Pedal Installation
Important: Pedals are left (L) and right (R) specific. The left pedal has a reverse thread.
- Identify the 'L' and 'R' markings on the pedals.
- Apply a small amount of grease to the pedal threads.
- Screw the 'R' pedal clockwise into the right crank arm.
- Screw the 'L' pedal counter-clockwise into the left crank arm.
- Tighten both pedals firmly with a wrench.
5.4 Seat Post and Saddle Adjustment
- Insert the seat post into the frame's seat tube.
- Adjust the saddle height to a comfortable riding position (your feet should touch the ground with a slight bend in the knee when seated).
- Secure the seat post with the quick-release lever or bolt. Ensure it is tight enough to prevent movement during riding.
5.5 Battery Installation
- Ensure the ebike is turned off.
- Locate the battery compartment (typically integrated into the frame or mounted externally).
- Insert the 48V 13AH lithium battery into its compartment, ensuring it clicks securely into place.
- Lock the battery with the provided key for security.

Figure 4: Key components including removable battery.
6. Operating Instructions
Understand the various modes and controls of your Urlife E20 for an optimal riding experience.
6.1 Powering On/Off
- Ensure the battery is installed and locked.
- Press and hold the power button on the LCD display to turn the ebike on.
- Repeat the process to turn the ebike off.
6.2 LCD Display Functions
The colorful HD LCD display provides real-time riding data:

Figure 5: Colorful LCD HD Display details.
- Battery Indicator: Shows remaining battery charge.
- Speed Mode: Displays current speed.
- PAS Level: Indicates the current Pedal-Assist System level (0-5).
- Numerical Display: Shows trip distance, total mileage, etc.
6.3 Riding Modes
The Urlife E20 offers three distinct riding modes:
- Pedal Mode (Bicycle Mode): Ride the ebike like a traditional bicycle, using only your leg power. The motor provides no assistance.
- Pedal-Assist Mode (PAS): The motor provides assistance as you pedal. You can adjust the level of assistance (typically 1-5) using the controls on the handlebar. Higher PAS levels provide more motor power. This mode offers a range of 80-100 KM.
- Pure Electric Mode (Throttle Mode): Use the throttle (if equipped and permitted by local laws) to propel the ebike without pedaling. This mode offers a range of 40-60 KM.

Figure 6: Riding modes and estimated range.
6.4 Shimano 7-Speed Gears
The Shimano 7-speed gear system allows you to adjust your pedaling effort to match terrain and speed. Use the shifter on the handlebar to change gears smoothly and precisely.

Figure 7: Shimano 7-Speed gear system for precise shifting.
6.5 Braking
The Urlife E20 is equipped with all-disc brakes for reliable stopping power. Always apply both front and rear brakes simultaneously for controlled braking. Practice braking in a safe area before riding in traffic.
7. Charging the Battery
Proper battery charging is crucial for performance and longevity.
- Ensure the ebike is turned off and the charger is unplugged from the wall outlet.
- Locate the charging port on the battery (or directly on the bike if the battery is integrated).
- Connect the charger to the battery's charging port.
- Plug the charger into a standard wall outlet. The charger's indicator light will typically turn red during charging and green when fully charged.
- Charging time is approximately 3-5 hours for a full charge.
- Once fully charged, unplug the charger from the wall outlet first, then disconnect it from the battery.

Figure 8: Battery features including charging time and IP54 waterproof rating.
8. Maintenance
Regular maintenance will keep your Urlife E20 in top condition and extend its lifespan.
8.1 Cleaning
- Wipe the frame and components with a damp cloth. Avoid using high-pressure washers directly on electrical components.
- Do not use harsh chemicals or abrasive cleaners.
- Keep the battery contacts clean and dry.
8.2 Tires
- Regularly check tire pressure. Refer to the tire sidewall for recommended PSI.
- Inspect tires for wear, cuts, or punctures. The 20*3.0'' fat tires are anti-puncture, but regular checks are still advised.

Figure 9: All-terrain anti-puncture fat tires.
8.3 Brakes
- Check brake pads for wear and replace them when necessary.
- Ensure brake levers are firm and responsive. Adjust cable tension if needed.
- Inspect brake rotors for damage or warping.
8.4 Chain and Drivetrain
- Keep the chain clean and lubricated regularly, especially after riding in wet or dusty conditions.
- Check for proper gear shifting. Adjust the derailleur if shifting is rough or inconsistent.
8.5 Fasteners
- Periodically check all bolts, nuts, and quick-release levers for tightness.
- Ensure the handlebar, seat post, and wheel axles are securely fastened.
9. Troubleshooting
Here are some common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Ebike does not power on | Battery not charged Battery not properly installed Power button not pressed correctly | Charge the battery Ensure battery is fully inserted and locked Press and hold the power button firmly |
| Motor not assisting (PAS/Throttle) | Battery low or depleted PAS level set to 0 Loose motor cable connection | Recharge the battery Increase PAS level on the display Check and secure motor cable connections |
| Brakes feel weak | Worn brake pads Loose brake cables Contaminated rotors/pads | Replace brake pads Adjust brake cable tension Clean rotors and pads with appropriate cleaner |
| Gears are skipping or not shifting smoothly | Derailleur out of adjustment Dirty or dry chain Bent derailleur hanger | Adjust derailleur limits and cable tension Clean and lubricate the chain Inspect and replace bent derailleur hanger |
| Unusual noises during riding | Loose components Lack of lubrication Brake rub | Check all bolts and fasteners Lubricate chain and moving parts Adjust brake calipers to prevent rubbing |
If you encounter issues not listed here or cannot resolve a problem, please contact customer support.
10. User Tips
Enhance your riding experience with these practical tips:
- Pre-Ride Check: Always do a quick check of tire pressure, brake function, and battery level before each ride.
- Battery Management: For optimal battery life, avoid fully discharging the battery frequently. Try to keep it between 20% and 80% charge.
- Gear Shifting: Shift gears smoothly and avoid shifting under heavy load, especially when using pedal-assist, to protect the drivetrain.
- Terrain Awareness: While the fat tires are all-terrain, be mindful of extremely rough or slippery surfaces. The front fork suspension helps absorb shocks, but careful riding is always recommended.
- Security: Always lock your ebike and remove the battery when leaving it unattended to prevent theft.
- Local Regulations: Stay informed about local ebike laws, including speed limits and helmet requirements.
11. Warranty and Support
The Urlife E20 Electric Mountain Bike typically comes with a 1-year warranty covering manufacturing defects. Please refer to your purchase documentation for specific warranty terms and conditions.
For technical support, warranty claims, or spare parts, please contact the seller or Urlife customer service with your purchase details and model number.





