ZAQE M505 Pro Digital Player User Manual

1. Introduction

Thank you for choosing the ZAQE M505 Pro Digital Player. This manual provides detailed instructions to help you set up, operate, and troubleshoot your device effectively. Please read through these instructions carefully before use to ensure proper functionality and to maximize your enjoyment of the product.

For any questions or support, please contact our after-sales team at: zaqecustomer@hotmail.com

A PDF version of this user manual is also available for download: ZAQE M505 Pro User Manual (PDF)

2. Product Overview

Image: Front and back view of the ZAQE M505 Pro Digital Player.

2.1 Key Features

• Display: 4.0-inch full touch screen (480*800 pixels)
• Operating System: Advanced Android 9.0 System
• Memory: 2GB RAM + 16GB ROM, expandable up to 512GB via TF (Micro SD) card slot
• Connectivity: Bluetooth (version 4.3) and Wi-Fi
• Battery: 2000mAh Lithium Battery, offering 10-20 hours of battery life
• Audio Formats: Supports MP3, OGG, FLAC, AAC, WAV, WMA, APE
• Video Formats: Supports RM, RMVB, FLV, MP4, DAT, MKV, MPG, MOV, TS
• Image Formats: Supports JPEG, BMP, GIF, PNG
• E-book Format: Supports TXT
• Recording Format: Supports AMR
• Functions: E-Book Reading, FM Radio, Built-in Speaker, Photo Viewer, World Clock, Recording Function
• Dimensions: 10.5*1.2*6.2 cm
• Body Material: Plastic

Image: The ZAQE M505 Pro showcasing its main features including 80GB storage (16GB built-in + 64GB card), WiFi, Android OS, Bluetooth, full touch screen, and folder management.

2.2 Buttons and Ports

Familiarize yourself with the physical layout of your ZAQE M505 Pro Digital Player:

Image: Front and side view of the ZAQE M505 Pro, highlighting the Volume +, Volume -, Reset, Power on/off buttons, Home button, Recording hole, 3.5mm output, USB-C port, Speaker, and TF card slot.

• Volume +: Increase volume.
• Volume -: Decrease volume.
• Reset: Small pinhole for device reset.
• Power on/off: Press and hold to power on/off, short press to wake/sleep screen.
• Home Button: Returns to the home screen.
• Recording Hole: Microphone for recording.
• 3.5mm Output: Audio jack for headphones.
• USB-C Port: For charging and data transfer.
• Speaker: Built-in audio output.
• TF Card Slot: For inserting a Micro SD card to expand storage.

3. Initial Setup

3.1 Charging the Device

Before first use, fully charge your ZAQE M505 Pro. Use a 5V-1A or 5V-2A standard charging adapter and the provided USB-C charging cable. You can also charge the device by connecting it to a computer's USB port.

Important: Do NOT use fast chargers exceeding 30W, as the MP3 player does not support fast charging and using such chargers can damage the battery.

If the device does not turn on or charge to 100%, try inserting a pin into the reset hole (located below the volume button) for 10 seconds, then charge the device for at least 30 minutes before attempting to power it on again.

Image: The ZAQE M505 Pro being charged via USB Type-C, emphasizing its 2000mAh battery capacity.

3.2 Inserting a Memory Card

The device supports TF (Micro SD) cards in FAT, FAT32, and exFAT formats. To expand storage:

1. Locate the TF card slot on the side of the device.
2. Gently insert the TF card into the slot until it clicks into place.
3. The device may prompt you to format the card. Select "Format portable device" to ensure compatibility.

Note: If the device does not recognize the memory card, ensure it is one of the supported formats. Formatting the card will erase all data on it.

Image: The ZAQE M505 Pro with a Micro SD card being inserted into its slot, illustrating expandable memory up to 512GB.

4. Operating Instructions

4.1 Basic Navigation

• Long Press: Press and hold an icon for 2 seconds to enter edit mode on the home screen, or to move icons. Long press an empty area on the home screen to enter home screen editing mode.
• Slide: Swipe your finger across the screen to navigate between pages or scroll through content.
• Drag: Long press an icon and drag it to a different location on the screen.

4.2 Wi-Fi Connection

To connect to a Wi-Fi network:

1. Turn on WLAN (Wi-Fi). You can swipe down from the status bar to open the notification panel and access Wi-Fi settings, or navigate through the main settings menu.
2. Tap on the desired WLAN network to connect.
3. If the network is encrypted, enter the password when prompted.

Note: The player cannot connect to guest Wi-Fi networks that require a data network login.

4.3 Bluetooth Connection

To connect to a Bluetooth device:

1. Turn on Bluetooth. The device will automatically search for available Bluetooth devices.
2. Select your desired Bluetooth device from the list.
3. Follow the on-screen prompts to complete the pairing process.

The player's Bluetooth version is 4.3. Ensure your external device is compatible.

Image: The ZAQE M505 Pro displaying a music player interface with a Bluetooth symbol, indicating connection to wireless earbuds.

4.4 Music Playback

The ZAQE M505 Pro supports various audio formats including MP3, OGG, FLAC, AAC, WAV, WMA, APE.

Image: The ZAQE M505 Pro screen showing a list of supported audio (MP3, OGG, FLAC, AAC, WAV, WMA, APE) and video (RM, RMVB, FLV, MP4, DAT, MKV, MPG, MOV, TS) formats.

4.4.1 Transferring Music Files

1. Connect the player to your computer using the provided USB-C cable.
2. On your computer, open the folder containing your music files and the removable storage device folder for the player.
3. Drag and drop or copy and paste music files directly from your computer to the player's music storage folder.

4.4.2 Scanning and Playing Music

After transferring songs:

1. Open the HiBy Music app on the player.
2. Use the app's scan function to detect newly added songs.
3. Once scanning is complete, you can play your music.

Image: The HiBy Music application interface on the ZAQE M505 Pro, showing options for "Favourite", "Recently", and "Playlist", with a shuffle option.

4.4.3 Creating a Playlist

Within the HiBy Music app (or similar music player apps):

1. Navigate to the "Playlist" section.
2. Select "New playlist" to create a new one, or "Import playlist" if you have an existing list.
3. Add desired songs to your new playlist.

Image: The HiBy Music application interface on the ZAQE M505 Pro, showing options to create a "New playlist" or "Import playlist".

4.5 Video Playback

The player supports video formats including RM, RMVB, FLV, MP4, DAT, MKV, MPG, MOV, TS. You can watch videos on the 4.0-inch touch screen.

Video: A demonstration of the ZAQE M505 Pro's user interface, music playback, video playback, and e-book reading capabilities.

4.6 E-book Reading

The device supports TXT format e-books. Open your preferred e-book reader app and select your desired book to read.

4.7 FM Radio

The ZAQE M505 Pro includes an FM radio function. Access the FM Radio app to tune into your favorite stations.

4.8 Recording Function

Utilize the built-in microphone and recording app to capture audio. The device supports AMR recording format.

4.9 App Management

The device runs on Android 9.0, allowing you to download and manage various applications. Navigate to "Apps & Notifications" in settings to view recently opened apps, uninstall apps, or force stop them. App permissions are also managed here.

Image: The ZAQE M505 Pro displaying a variety of app icons, illustrating its multi-functional capabilities.

5. Settings

Access the main settings menu to customize your device.

5.1 Display

• Brightness level: Adjust the screen brightness.
• Night light: Set a schedule for night light status and adjust its intensity.
• Simulate color space: Options include Disabled, Monochromacy.
• Wallpaper: Select from Gallery, Live Wallpapers, or other wallpaper options.
• Sleep: Configure the screen timeout (e.g., 15 seconds, 30 seconds, 1 minute, up to 30 minutes).
• Auto-rotate screen: Toggle automatic screen rotation On/Off.
• Font size: Adjust text size (Small, Default, Large, Largest).
• Display size: Adjust the overall display size (Small, Default, Large).

5.2 Sound

• Volume: Adjust Media volume, Notification volume, and Alarm volume.
• Default alarm sound: Set your preferred alarm sound.
• Other sounds: Options for Screen locking sound, Charging sound, Touch sounds, and Sound enhancement.

5.3 Storage

View the available and total space of internal storage and any inserted SD card. This section also shows the storage occupancy of individual applications.

5.4 Security

• Screen lock: Set a screen lock method (Swipe, Pattern, PIN, Password). If setting a PIN or Password, ensure you write it down to avoid being locked out of your device.
• Passwords: Toggle visibility of passwords.
• Encryption & Credential: Manage storage type, trusted credentials, user credentials, and install certificates from SD card.

5.5 System

• Language & input: Set device language and input methods.
• Keyboard & input methods: Select Gboard to configure your preferred input language.
• Date & Time: Set the device's date and time.
• Reset options: Erase all data and reset to factory settings.
• About device: View detailed information about your device.

5.6 Auto Shutdown

Configure the device to never shut down automatically, or to shut down after 5, 10, 15, 20, or 30 minutes of inactivity.

5.7 Schedule Power On/Off

Set specific times for the device to automatically power on or off.

6. Troubleshooting

This section addresses common issues you might encounter with your ZAQE M505 Pro. If you experience problems not listed here or require further assistance, please contact our customer service team.

6.1 Device Overheating

It is normal for the device to warm up during use. However, if the temperature becomes excessively high or the device behaves abnormally, please contact customer service immediately. Prolonged use in high-temperature environments or direct sunlight can hinder heat dissipation.

6.2 Memory Card Not Recognized

Ensure your memory card is formatted as FAT, FAT32, or exFAT. If the card is new or has issues, try formatting it as a "portable device" when prompted after insertion. Note that formatting will erase all data on the card.

6.3 Charging Issues (No Response or Not Reaching 100%)

First, verify if the issue is with the charging cable or the device itself. Use a standard 5V/1A or 5V/2A charger (avoiding chargers over 30W). If charging is unresponsive or doesn't reach 100%, try the following:

1. Insert a pin into the reset hole (below the volume button) for 5 seconds.
2. Connect the device to a computer using the provided charging cable.
3. Allow it to charge for at least one hour. If it still doesn't power on, contact customer service.

6.4 Rapid Battery Drain

Close unnecessary background applications to conserve battery life. Ensure you are using the recommended 5V/1A or 5V/2A charger.

6.5 Unable to Connect to Wi-Fi

Check if the device's Wi-Fi switch is turned on. Wi-Fi stability can be affected by distance from the router or signal strength. Try connecting to a mobile phone hotspot first to rule out router issues. Remember, the player cannot connect to guest Wi-Fi networks that require a web login.

6.6 Unable to Connect to Bluetooth

Verify that the device's Bluetooth switch is on. Ensure that the connected device is not simultaneously connected to other devices. The player uses Bluetooth version 4.3; confirm your external device is compatible.

6.7 Slow Performance or Freezing

Regularly clear the player's memory and uninstall large or infrequently used applications. Avoid running multiple applications in the background simultaneously.

6.8 Device Shuts Down Continuously

Check the "Auto Shutdown" setting in the device settings and ensure it is set to "Never" if you do not want it to shut down automatically.

6.9 Cannot Access Home Screen After Reset

If you cannot access the home screen after a reset, try one of the following:

• On the initial language interface, tap the four corners in sequence: top-left, top-right, bottom-right, bottom-left.
• Alternatively, press the power button ten times in a row.

6.10 Forgot Password

If you forget your device password, contact customer service to obtain a universal unlock password. This is provided to protect user privacy and security.

7. Technical Specifications

8. User Tips

• Optimal Charging: Always use a 5V-1A or 5V-2A charger. Avoid fast chargers over 30W to prevent battery damage and ensure longevity.
• Troubleshooting Power Issues: If your device won't turn on or charge fully, try a soft reset by poking the reset hole for 10 seconds, then charge for at least 30 minutes.
• Streaming Services: Connect to Wi-Fi to download and use streaming apps like Spotify, Amazon Music, and Apple Music directly on the device.
• Audio Accessories: The player comes with headphones and features separate 3.5mm audio and USB-C ports for versatile connectivity.
• Battery Maintenance: To prevent battery degradation, charge and discharge the device once a month if it's not used for extended periods.

9. Warranty and Support

We value your feedback and are committed to continuously improving our products. Your insights are crucial for our product optimization process.

If you encounter any issues or have questions regarding your ZAQE M505 Pro Digital Player, please do not hesitate to contact our dedicated after-sales support team. We are here to ensure your satisfaction and provide a seamless experience.

Service Team Email: zaqecustomer@hotmail.com