1. Introduction
Thank you for choosing the EMKE Electric Towel Rail. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new electric towel warmer. Please read this manual thoroughly before installation and use, and keep it for future reference.

Figure 1: EMKE Electric Towel Rail in a modern bathroom.
2. Safety Instructions
WARNING: Failure to follow these safety instructions may result in fire, electric shock, or injury.
- Ensure the power supply matches the voltage specified on the product label (220V AC).
- Do not immerse the appliance in water or other liquids.
- Do not operate the appliance with a damaged cord or plug.
- Keep the power cord away from heated surfaces.
- This appliance is intended for domestic use only.
- Installation should be performed by a qualified electrician in accordance with local wiring regulations.
- Do not allow children to play with the appliance.
- Avoid placing flammable materials directly on or near the towel rail.
3. Product Overview
The EMKE Electric Towel Rail is designed to warm and dry towels, providing comfort and hygiene in your bathroom. It features advanced carbon fiber heating technology for high heat emission and rapid heating, controlled by an intelligent digital display.
3.1 Key Features
- Digital Display Controller: Easy-to-use interface for temperature and mode selection.
- Carbon Fiber Heating: Efficient and rapid heating.
- Multiple Operating Modes: Comfort, Economy, Frost Protection, and Timer.
- Robust Construction: Durable design for long-lasting performance.
3.2 Components

Figure 2: Key components including mounting, plug, and digital controller.
- Towel Rail Bars
- Digital Display Controller
- Mounting Brackets
- Power Cable with Plug
4. Setup and Installation
This electric towel rail is designed for wall-mounted installation. Professional installation is recommended.
4.1 Tools Required
- Drill
- Measuring Tape
- Pencil
- Screwdriver
- Level
4.2 Installation Steps
- Choose Location: Select a suitable wall location in your bathroom, ensuring it is away from direct water spray and within reach of a power outlet. Ensure adequate clearance around the unit.
- Mark Drilling Points: Using the mounting brackets as a template, mark the drilling points on the wall. Use a level to ensure proper alignment.
- Drill Holes: Drill holes at the marked points. Insert wall plugs if necessary (e.g., for plasterboard walls).
- Attach Brackets: Secure the mounting brackets to the wall using screws.
- Mount Towel Rail: Carefully attach the towel rail to the secured mounting brackets. Ensure it is firmly in place.
- Electrical Connection: Plug the power cable into a suitable 220V AC power outlet. Ensure the outlet is properly grounded and protected by a Residual Current Device (RCD) if required by local regulations.

Figure 3: Product dimensions and power specifications. Note: This image also shows mounting points.
5. Operating Instructions
The digital display controller allows you to manage the towel rail's functions. Refer to Figure 4 for controller details.

Figure 4: Digital Controller and Operating Modes.
5.1 Power On/Off
- Press the power button (usually indicated by a circle with a vertical line) on the digital controller to turn the unit on or off.
5.2 Mode Selection
Press the mode button (often indicated by a sun/moon icon or similar) to cycle through the available operating modes:
- Comfort Mode (Modo Confort): Standard temperature setting, typically 19°C, with an adjustable range of 7°C to 30°C. Ideal for continuous warming.
- Economy Mode (Modo Ahorro): Energy-saving temperature setting, typically 15.5°C, with an adjustable range of 7°C to 30°C.
- Frost Protection Mode (Modo Protección contra heladas): Protects the device against damage from extreme cold. Activates heating if the ambient temperature drops below a certain threshold (e.g., 7°C).
- Timer Mode (Modo Temporizador): Allows for personalized programming of heating schedules. Consult the controller's specific instructions for detailed timer setup.
5.3 Temperature Adjustment
- Use the '+' and '-' buttons on the controller to increase or decrease the desired temperature within the selected mode's range.
6. Maintenance
Regular maintenance ensures the longevity and efficient operation of your EMKE Electric Towel Rail.
- Cleaning: Disconnect the power before cleaning. Wipe the surface with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Inspection: Periodically check the power cord and plug for any signs of damage. Ensure all mounting screws are tight.
- Storage: If not in use for an extended period, ensure the unit is clean and dry before storing.
7. Troubleshooting
If you encounter issues with your towel rail, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Towel rail not heating | No power supply; unit is off; incorrect mode selected. | Check if the unit is plugged in and the power outlet is working. Press the power button to turn it on. Select an appropriate heating mode (Comfort or Economy). |
| Digital display not working | No power supply; internal fault. | Check power supply. If power is present and display remains off, contact customer support. |
| Unit not heating sufficiently | Economy mode selected; low temperature setting; room too large for unit. | Switch to Comfort mode. Increase the temperature setting. Ensure the unit's heating capacity matches your bathroom size (refer to specifications). |
If the problem persists after trying these solutions, please contact customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | EMKE |
| Model | Electric Towel Rail |
| Dimensions (H x W x D) | 96 cm x 40 cm x 4.3 cm |
| Power Output | 300W |
| Voltage | 220V AC |
| Power Source | AC |
| Heating Technology | Carbon Fiber |
| Heating Range (approx.) | 3 m² (for 300W model) |
| Installation Type | Wall-mounted |

Figure 5: Carbon Fiber Heating Technology.
9. User Tips
- For best results in drying and warming towels, ensure towels are spread out evenly across the bars rather than bunched up.
- Utilize the Timer Mode to pre-warm your towels before your shower or bath, and to automatically turn off the unit, saving energy.
- In colder climates, the Frost Protection Mode can be useful to prevent the unit from being damaged by very low temperatures, even when not actively warming towels.
- Consider the size of your bathroom when evaluating heating performance. For larger bathrooms, the towel rail primarily warms towels, with a secondary effect on room temperature.

Figure 6: Enjoying the comfort of warm towels.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please contact your retailer or the manufacturer directly. Keep your proof of purchase for any warranty claims.





