1. Introduction
Thank you for choosing the BESDER 10MP/6MP Dual Screen PTZ Outdoor Wifi Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your new security camera. Please read this manual thoroughly before use and keep it for future reference.
This camera features dual lenses for comprehensive surveillance, AI human detection with auto-tracking, two-way audio, and advanced night vision capabilities, making it ideal for both indoor and outdoor security.
2. Package Contents
Please check the package for the following items:
- 1x Dual Lenses Camera
- 1x User Manual
- 1x Power Supply (EU / US / UK / AU Optional)
- 1x Screws Bag (4 screws)
- 1x Waterproof Lid
Note: The SD Card is optional and may not be included depending on your purchase.
3. Product Overview
Familiarize yourself with the main components of your camera:
- Dual Antenna: For enhanced Wi-Fi signal reception.
- Lenses: Two independent lenses for dual-screen monitoring.
- IR/White LEDs: Provide illumination for night vision and alert modes.
- Speaker: For two-way audio communication and audible alarms.
- SD Card Slot: Supports up to 128GB Micro SD card for local storage.
- Reset Button: Used to reset the camera to factory settings.
4. Specifications
| Feature | Description |
|---|---|
| Brand Name | BESDER |
| Resolution | 10MP / 6MP (10MP: 5MP fixed + 5MP PTZ; 6MP: 3MP fixed + 3MP PTZ) |
| Lens Quantity | Dual Lens |
| Lens (mm) | 3.6mm |
| Viewing Angle | 90° |
| PTZ Rotation | 270° Pan & 90° Tilt Rotate |
| Connectivity | WIFI (2.4GHz), Bluetooth, RJ-45 Wired |
| AI Functions | Motion Detection, AI Human Detection, Auto Tracking |
| Night Vision | Color Night Vision (Yes), Infrared Night Vision, Dual Light Modes (20-25 meters) |
| Audio Output | Two Way Audio (Built-in microphone and speaker) |
| Video Compression Format | H.265 |
| Storage | Cloud / SD Card Storage (Max 128GB TF Card) |
| APP | iCSee App / XMeye App |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 7, Windows 8, Windows 10 |
| IP Rating | IP66 (Waterproof / Weatherproof) |
| Operating Temperature | -10°C to 60°C |
| Power Supply | Mains Electricity (Normal) |
| Installation | Side |
| Shell Material | Plastic |
| Certification | CE |
| Alarm Type | Local Alarm |
| Sensor Brand | Sony |
| Sensor Type | CMOS |
| Minimum Illumination(Lux) | 0.01Lux |
5. Setup and Installation
5.1 Physical Installation
- Choose a Location: Select a suitable indoor or outdoor location for installation. The camera is IP66 rated, making it waterproof and dustproof for various environments.
- Mount the Camera: Use the provided screws and waterproof lid to securely mount the camera to a wall or ceiling. Ensure the mounting surface is stable.
- Connect Power: Connect the camera to the power supply using the provided adapter.
- Insert SD Card (Optional): If using local storage, insert a Micro SD card (up to 128GB) into the designated slot. Ensure the camera is powered off before inserting or removing the SD card.
5.2 App Installation and Initial Configuration
- Download App: Download and install the 'iCSee' or 'XMeye' app on your Android or iOS smartphone.
- Register/Login: Open the app and register a new account or log in if you already have one.
- Add Device: Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or using a search function to find nearby devices.
- Network Connection: Connect the camera to your 2.4GHz Wi-Fi network. The camera also supports Bluetooth and RJ-45 wired connections for flexible setup.
- Initial Setup: Complete any initial setup steps prompted by the app, such as setting a password for the camera and adjusting basic settings.
6. Operation
6.1 Dual Screen Monitoring
The camera features dual lenses, providing two distinct views simultaneously within the iCSee app. One lens offers a fixed point of monitoring, while the other provides pan-tilt monitoring, allowing you to capture more details of the scene.
6.2 PTZ Remote Control
You can remotely control the camera's pan and tilt movements through the iCSee app. The camera can rotate 270° horizontally (Pan) and 90° vertically (Tilt), eliminating blind spots.
6.3 AI Human Detection & Auto Tracking
The camera can quickly identify human targets and automatically track their movement. When a human is detected, the camera will adjust its pan rotation to follow the target and send alert notifications to your smartphone.
6.4 Night Vision Modes
The camera offers three night vision modes:
- Full-Color Mode: Provides clear, colorful images even in low light conditions.
- Infrared Mode: Uses IR LEDs for black and white night vision.
- Double-Light Alert Mode: Infrared night vision is active when no motion is detected. Upon detecting motion, the white lights turn on, switching to full-color mode and acting as a deterrent.
6.5 Two-Way Audio
With a built-in microphone and speaker, the camera supports two-way audio communication. You can listen to the environment around the camera and speak through the camera to warn intruders or communicate with visitors.
6.6 Video Recording and Storage
The camera supports both Micro SD card storage (up to 128GB) and cloud storage. The first month of cloud storage is often free, after which a subscription may be required. Cloud storage provides enhanced data security and accessibility.
The camera utilizes Smart H.265 Video Compression, which reduces network bandwidth and storage usage by 50% while maintaining the same video quality. This allows for more efficient storage and faster image transmission.
6.7 Digital Zoom
The camera supports digital zoom, allowing you to magnify areas of interest within the live or recorded video feed for closer inspection.
7. Maintenance
- Cleaning: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals or abrasive materials.
- Firmware Updates: Check the iCSee/XMeye app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
- Power Supply: Ensure the power supply is securely connected and free from damage.
- Network Connection: Verify a stable Wi-Fi or wired network connection for uninterrupted surveillance.
- SD Card Management: If using an SD card, periodically review and manage stored footage. Consider formatting the SD card every few months to maintain performance.
8. Troubleshooting
- Camera Offline: Check power connection, Wi-Fi signal strength, and router status. Try restarting the camera and your router.
- Cannot Connect to App: Ensure the camera is powered on and in pairing mode (if applicable). Verify correct Wi-Fi password and network band (2.4GHz only). Try resetting the camera using the reset button.
- Poor Image Quality: Clean the camera lens. Check network bandwidth and ensure it's sufficient for the selected resolution.
- Motion Detection Not Working: Ensure motion detection is enabled in the app settings. Adjust sensitivity levels if necessary.
- Two-Way Audio Issues: Check microphone and speaker settings in the app. Ensure volume levels are adequate.
- SD Card Not Recording: Verify the SD card is correctly inserted and formatted. Check if the SD card is full or corrupted.
- PTZ Control Unresponsive: Check network connection. Restart the camera and app.
9. User Tips
- Lens Specification: The camera typically comes with a 3.6mm lens. If you require a specific lens size (e.g., 2.8mm for a wider field of view), please verify the product variant before purchase.
- Optimal Wi-Fi Placement: For outdoor installations, try to place the camera within a reasonable range of your Wi-Fi router or use a Wi-Fi extender to ensure a strong and stable connection.
- Cloud Storage Trial: Take advantage of the free cloud storage trial period to evaluate if it meets your long-term storage needs.
10. Warranty and Support
The BESDER Dual Screen PTZ Outdoor Wifi Camera comes with a one-year free warranty. For any technical support, warranty claims, or further assistance, please contact the BESDER Official Store or refer to the support section within the iCSee/XMeye application.
Please retain your proof of purchase for warranty purposes.
