1. Product Overview
The Moa PT-2220E is a luxury instant hot water dispenser designed for household use. It features digital controls, a child safety lock, and a large LED display. With a 2.7L removable water tank, it dispenses water in 5-8 seconds, offering 5 different volume selections and 7 temperature settings, including specific functions for powdered milk, instant coffee, and tea. It also includes a scale cleaning function and safety features like boil dry and overheat protection.


2. Setup
- Unpacking: Carefully remove the dispenser from its packaging. Retain all packaging materials for future transport or storage.
- Initial Cleaning: Before first use, wipe the exterior of the dispenser with a damp cloth. Remove the water tank and drip tray, wash them with mild soap and water, then rinse thoroughly. Ensure all parts are dry before reassembling.
- Placement: Place the dispenser on a stable, flat, heat-resistant surface, away from direct sunlight and heat sources. Ensure there is adequate ventilation around the unit.
- Fill Water Tank: Fill the removable transparent water tank with clean, potable water. Do not exceed the maximum fill line. Securely place the water tank back into the dispenser.
- Power Connection: Plug the power cord into a grounded electrical outlet (220-240V, 50/60Hz). The LED display will illuminate.
- First Use Cycle: It is recommended to run a full cycle with cold water (or the lowest temperature setting) without dispensing into a cup to flush out any manufacturing residue. Repeat this process 2-3 times.
3. Operating Instructions

- Power On/Off: The unit powers on automatically when plugged in. Use the 'On/Off' button on the control panel to toggle the dispensing function.
- Child Safety Lock: The dispenser is equipped with a child safety lock. Activate or deactivate it as needed to prevent accidental dispensing of hot water. Refer to the display for lock status.
- Select Water Volume: Use the 'Volume' button to cycle through the available water volume selections: 000 (Continual Water), 100ML, 200ML, 300ML, 400ML. The selected volume will be shown on the LED display.
- Select Water Temperature: Use the 'Temperature' button to choose your desired water temperature: 000 (Normal Water Temp.), 45°C, 55°C, 65°C, 75°C, 85°C, 100°C. The selected temperature will be displayed.
- Dispensing Water: Place a cup or container on the drip tray. Press the 'Dispense' button (often labeled 'Start/Stop' or similar) to begin dispensing. The dispenser will heat and dispense water in 5-8 seconds. Press the button again to stop continual dispensing.
- Special Functions: The dispenser includes dedicated functions for 'Powdered Milk', 'Instant Coffee', and 'Tea'. Select these options for optimized temperature and volume settings for these beverages.

4. Maintenance
- Cleaning the Water Tank: Regularly remove and clean the transparent water tank. Wash with mild soap and water, rinse thoroughly, and dry before refilling.
- Drip Tray Cleaning: The drip tray should be emptied and cleaned regularly to prevent overflow and maintain hygiene.
- Exterior Cleaning: Wipe the exterior of the dispenser with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Scale Cleaning Function: The dispenser features a 'Scale Cleaning Function'. Follow the instructions on the display or in the full manual (if available) to perform descaling. This is crucial for maintaining performance and longevity, especially in areas with hard water.
5. Troubleshooting
- No Power: Ensure the power cord is securely plugged into a working electrical outlet. Check the circuit breaker if necessary.
- Water Not Dispensing: Check if the water tank is properly seated and filled. Ensure the child safety lock is not activated.
- Water Not Hot Enough: Verify the correct temperature setting has been selected. Allow a few seconds for the instant heating element to reach the desired temperature.
- Slow Dispensing/Reduced Flow: This may indicate scale buildup. Utilize the 'Scale Cleaning Function' as described in the Maintenance section.
- Non-working Reset Function: If the unit is not functioning correctly, unplug it from the power outlet for a few minutes, then plug it back in. This may reset internal systems. If issues persist, contact customer support.
6. Specifications
| Feature | Specification |
|---|---|
| Model Number | PT-2220E |
| Water Tank Capacity | 2.7 Liters |
| Power (W) | 2200-2600W |
| Voltage (V) | 220-240V, 50/60Hz |
| Dimensions (L x W x H) | 270 x 151 x 302 mm |
| Housing Material | Plastic (ABS Plastic) |
| Water Dispensing Speed | 5-8 seconds |
| Water Volume Selections | 000 (Continual), 100ML, 200ML, 300ML, 400ML |
| Water Temperature Selections | 000 (Normal), 45°C, 55°C, 65°C, 75°C, 85°C, 100°C |
| Safety Features | Child Safety Lock, Boil Dry & Overheat Protection, Non-working Reset Function |
| Approvals | GS/CE/EMC/CB/REACH/LFGB |
7. User Tips
- For best taste and to minimize scale buildup, consider using filtered water in your dispenser.
- Always ensure the drip tray is properly installed before dispensing to catch any spills.
- Regularly check the water level in the transparent tank to avoid running out during use.
- Utilize the child safety lock feature, especially in households with children, to prevent accidental burns.
- Perform the scale cleaning function as recommended to maintain heating efficiency and prolong the life of your appliance.
8. Warranty and Support
For any questions, technical support, or warranty claims regarding your Moa PT-2220E Instant Hot Water Dispenser, please contact the seller or manufacturer directly.
Contact Information:
- Email: 89530960@qq.com
- WhatsApp: +86 13810505604
Please have your model number (PT-2220E) and purchase details ready when contacting support.






