Tuya Wifi Universal Garage Remote Control Instruction Manual

1. Product Overview

The Tuya Wifi Universal Garage Remote Control is a smart device designed to integrate your garage door or gate opener with your smart home system. It supports multiple RF frequencies (300-915MHz, including 433MHz and 868MHz) and can be controlled via the Tuya Smart Home app on both Android and Apple devices. This device acts as an RF-WIFI bridge, allowing remote operation and multi-person control.

2. Package Contents

Please check the package to ensure all items are present:

• Tuya Wifi Universal Garage Remote Control device
• USB Power Cable
• DC 5V/1A Power Adapter
• Mounting Screws
• Instruction Leaflet (contains QR codes for app download and setup steps)

3. Setup Guide

Follow these steps to set up your Tuya Wifi Universal Garage Remote Control:

3.1. Download the App

1. Download the Tuya Smart or Smart Life app from your device's app store (available for Android and Apple). You can also scan the QR code provided in the included instruction leaflet.

3.2. Power On and Pairing Mode

2. Connect the device to a power source using the provided USB cable and DC 5V/1A power adapter.
3. Observe the green indicator light on the device. It should flash quickly, indicating it is in pairing mode.
4. If the green light does not flash quickly, press and hold the reset button on the device for 5 seconds until the green light begins to flash rapidly.

3.3. Add Device to App

4. Open the Tuya Smart or Smart Life app on your smartphone.
5. Tap the "+" icon in the upper right corner to add a new device.
6. Select "Electrician" from the category list, then choose "Switch (Wi-Fi)".
7. Confirm that the green indicator light on your device is flashing quickly within the app.
8. Enter your 2.4GHz Wi-Fi network password (5GHz Wi-Fi is not supported) and tap "Next".
9. Wait for the app to connect to the device. Once connected successfully, the green indicator light on the device will turn solid, and the device will appear in your app.

4. Operating Instructions

Once set up, you can control your garage door or gate using the physical buttons on the device or through the Tuya Smart Home app.

4.1. Using Physical Buttons

The device features three physical buttons:

• UP: Activates the 'Up' command for your connected device (e.g., opening a garage door).
• STOP: Activates the 'Stop' command (e.g., pausing a garage door in motion).
• DOWN: Activates the 'Down' command (e.g., closing a garage door).

4.2. Using the Tuya Smart Home App

The app allows for remote control and advanced features:

• Remote Control: Open or close your garage door/gate from anywhere with an internet connection.
• Multi-person Control: Share control of the device with family members or authorized users through the app.
• Automation: Set schedules or create smart scenes to automate your garage door/gate operation based on time, weather, or other smart home devices.

5. Maintenance

To ensure optimal performance and longevity of your device, follow these maintenance guidelines:

• Cleaning: Wipe the device with a soft, dry cloth. Do not use abrasive cleaners or solvents.
• Power Supply: Always use the provided DC 5V/1A power adapter or a compatible certified adapter to prevent damage.
• Environment: Operate the device within the specified working temperature (-20℃ to 70℃) and humidity (40% to 80% RH) ranges. Avoid exposing it to extreme temperatures, direct sunlight, or high moisture.
• Firmware Updates: Periodically check the Tuya Smart Home app for any available firmware updates for your device to ensure you have the latest features and security enhancements.

6. Troubleshooting

If you encounter issues with your device, refer to the following common troubleshooting steps:

• Device not connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4GHz. The device does not support 5GHz Wi-Fi.
  • Verify that your Wi-Fi password is entered correctly in the app.
  • Make sure the device is within range of your Wi-Fi router.
  • Try resetting the device by holding the reset button for 5 seconds until the green light flashes quickly, then attempt pairing again.
• Remote control not responding:
  • Check if the device is properly powered and the green indicator light is solid (connected).
  • Ensure the device is correctly paired with your garage door/gate opener (learning code process). Refer to your opener's manual for pairing instructions with a universal remote.
  • If using the app, ensure your smartphone has an active internet connection.
• App shows device offline:
  • Check your home Wi-Fi network status.
  • Restart the device by unplugging and re-plugging the power.
  • If the issue persists, try re-pairing the device with the app.

7. Specifications

8. Warranty and Support

For any product inquiries, technical support, or warranty claims, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.