1. Introduction
Thank you for choosing the H.Koenig SHK800 Hot Chocolate Dispenser. This appliance is designed to provide a convenient and efficient way to prepare and serve hot chocolate and other warm beverages. With its generous 3-liter capacity, durable stainless steel construction, and adjustable temperature control, it is ideal for various settings, from home use to events and buffets. Please read this manual carefully before operating the appliance to ensure safe and optimal performance.
2. Important Safety Instructions
- Read all instructions before use.
- Do not immerse the main unit (base with electrical components) in water or any other liquid.
- Ensure the voltage indicated on the appliance matches your local power supply before connecting.
- Always unplug the appliance from the power outlet when not in use, before cleaning, and before assembling or disassembling parts.
- Keep the appliance out of reach of children and pets.
- Do not operate the appliance with a damaged cord or plug, or if the appliance malfunctions or has been damaged in any way.
- Avoid contact with hot surfaces. Use handles or knobs.
- Do not use attachments not recommended by the manufacturer.
- Place the appliance on a stable, heat-resistant, and level surface, away from edges.
- Do not place the appliance on or near a hot gas or electric burner, or in a heated oven.
- Do not use the appliance outdoors.
- Exercise extreme caution when moving an appliance containing hot liquid.
- This appliance is for household and similar applications only.
3. Product Components
Familiarize yourself with the parts of your H.Koenig SHK800 Hot Chocolate Dispenser:
- Lid
- Transparent Container (3L capacity)
- Dispensing Tap
- Stirring Paddle
- Main Heating Unit (Stainless Steel Base)
- Temperature Control Dial
- Power Switch
- Drip Tray
- Non-slip Feet
4. Setup Instructions
- Unpacking: Carefully remove all components from the packaging. Retain packaging for future storage or transport.
- Initial Cleaning: Before first use, wash the transparent container, lid, stirring paddle, and drip tray with warm, soapy water. Rinse thoroughly and dry completely. The main heating unit should only be wiped with a damp cloth.
- Assembly:
- Place the main heating unit on a stable, level, and heat-resistant surface.
- Insert the stirring paddle into the central shaft of the main heating unit.
- Carefully place the transparent container onto the main heating unit, ensuring it is securely seated and the stirring paddle aligns with its base.
- Attach the drip tray to the front base of the unit.
- Place the lid on top of the transparent container.
- Power Connection: Ensure the power switch is in the 'OFF' position and the temperature dial is set to minimum before plugging the appliance into a grounded electrical outlet.
5. Operating Instructions
- Filling the Container: Open the lid and pour your prepared hot chocolate mixture or other beverage into the transparent container. Do not exceed the maximum fill line.
- Setting Temperature: Close the lid. Turn the temperature control dial to your desired temperature, up to 90°C. For hot chocolate, a temperature between 60-80°C is typically recommended.
- Power On: Flip the power switch to the 'ON' position. The appliance will begin heating and stirring the beverage. The stirring paddle ensures even heating and prevents lumps.
- Heating Time: Allow sufficient time for the beverage to reach the set temperature. Heating time will vary depending on the initial temperature and volume of the liquid.
- Dispensing: Once the beverage is hot and ready, place a cup under the dispensing tap. Push the tap lever down to dispense the liquid. Release the lever to stop the flow.
- Keep Warm Function: The adjustable thermostat also functions as a keep-warm feature, maintaining your beverage at the set temperature for extended periods.
- Power Off: When finished, turn the power switch to 'OFF' and unplug the appliance from the power outlet.
6. Cleaning and Maintenance
Regular cleaning ensures hygiene and extends the life of your dispenser.
- Unplug and Cool: Always unplug the appliance and allow it to cool completely before cleaning.
- Disassembly: Remove the lid, transparent container, stirring paddle, and drip tray.
- Cleaning Removable Parts: The transparent container, lid, stirring paddle, and drip tray are dishwasher safe for easy cleaning. Alternatively, wash them by hand with warm, soapy water, rinse thoroughly, and dry completely.
- Cleaning Main Unit: Wipe the exterior of the main heating unit with a damp cloth. Do not use abrasive cleaners or scourers. Never immerse the main unit in water.
- Cleaning the Tap: Ensure the dispensing tap is thoroughly cleaned to prevent blockages and bacterial growth. You may need a small brush to clean inside the tap mechanism.
- Drip Tray: Empty and clean the drip tray regularly to prevent overflow and maintain hygiene.
Storage: Store the cleaned and dried appliance in a cool, dry place, preferably in its original packaging.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not turn on. | Not plugged in; Power switch off; No power from outlet. | Ensure appliance is securely plugged in; Turn power switch to 'ON'; Check outlet with another appliance or circuit breaker. |
| Beverage is not heating. | Temperature dial set too low; Insufficient time for heating. | Adjust temperature dial to a higher setting; Allow more time for the beverage to heat up. |
| Beverage is not stirring. | Stirring paddle not correctly installed; Motor malfunction. | Check if the stirring paddle is properly seated on the central shaft; If problem persists, contact customer support. |
| Tap is blocked or dripping. | Residue buildup in tap; Tap not fully closed. | Clean the tap thoroughly, ensuring no chocolate residue remains; Ensure the tap lever is fully released to close. |
| Leakage from container base. | Container not properly seated; Seal damaged. | Ensure the transparent container is correctly and firmly placed on the main heating unit; If leakage continues, contact customer support. |
8. Technical Specifications
| Feature | Specification |
|---|---|
| Model | SHK800 |
| Brand | H.Koenig |
| Power | 1200 W |
| Capacity | 3 Liters |
| Material | Stainless Steel (base), Transparent container (material not specified, typically food-grade plastic or glass) |
| Temperature Control | Adjustable thermostat up to 90°C |
| Features | Removable tank, Anti-drip system, Drip tray, Non-slip feet, Keep warm function, Stirring paddle |
| Package Dimensions (L x W x H) | 50 cm x 50 cm x 28 cm |
| Package Weight | 5.0 kg |
9. User Tips
No specific user tips or frequently asked questions were provided for this product. However, general tips for hot chocolate dispensers include:
- For best results, use a high-quality chocolate or cocoa powder.
- Pre-mix your chocolate powder with a small amount of hot liquid to create a smooth paste before adding it to the main volume to prevent lumps.
- Experiment with different temperatures to find your preferred serving heat.
- Regularly check the consistency of your beverage; if it thickens too much, you may need to add more liquid.
10. Warranty and Support
This H.Koenig SHK800 Hot Chocolate Dispenser comes with an extended 2-year warranty. This warranty is backed by an after-sales service network in Spain and Portugal, offering confidence and peace of mind for prolonged and reliable use.
For warranty claims, technical support, or service inquiries, please refer to the contact information provided at the point of purchase or on the official H.Koenig website for your region.
