HTC NE23 AI Translator Earbuds User Manual

1. Package Contents

Before you begin, please ensure all items are present in your package:

• A pair of HTC NE23 Earbuds (Left and Right)
• Portable Charging Case
• USB-C Charging Cable
• User Manual (this document)
• Silicone Protective Case

Image showing the HTC NE23 earbuds, charging case, USB-C cable, and user manual.

2. Setup Guide

2.1 Charging the Device

For optimal performance, fully charge your HTC NE23 earbuds and charging case before first use.

• Connect the provided USB-C charging cable to the charging port on the case.
• Plug the other end into a compatible USB power source.
• The charging indicator on the case will show the charging status. A full charge typically takes approximately 2 hours for both the earbuds and the case.

The charging case with earbuds being charged via USB-C.

2.2 App Download and Pairing

The AI translation and advanced features of your HTC NE23 earbuds require the dedicated 'Saymi' application. Follow these steps to download and connect:

1. Download the 'Saymi' App: Scan the QR code below or search for 'Saymi' in your mobile device's app store.
2. Login to the App: Open the 'Saymi' app and log in or create an account.
3. Take out the Earbuds: Remove both earbuds from the charging case. They will automatically enter pairing mode.
4. Connect via App: Within the 'Saymi' app, navigate to the connection section and select your HTC NE23 earbuds to establish a Bluetooth connection.

Visual guide for app download and Bluetooth connection process.

3. Operating Instructions

3.1 Wearing the Earbuds

The HTC NE23 earbuds feature an open-ear hook design for comfortable and pain-free long-term listening. Simply place the ear hook over your ear, ensuring the speaker rests comfortably near your ear canal without plugging it.

Illustration of the open-ear design for comfortable and pain-free use.

3.2 Basic Controls

The HTC NE23 earbuds utilize touch control for various functions. Specific gestures for play/pause, track skipping, volume control, and activating voice assistant (Apple Siri Support) can be configured or are standard within the 'Saymi' app.

3.3 AI Translation Functionality

Leverage the AI capabilities of your earbuds through the 'Saymi' app:

• AI Dialogue Mode: Communicate in real-time with AI to find inspiration, answers, and use it as a voice consultant.
• Translation Machine Mode: Translate conversations in real-time across 134 languages. Speak into your earbud, and the translation will appear on your phone screen and be audible.
• Free Talk Mode: Engage in natural conversations with others, with translations provided seamlessly.
• Headphones + Phone Mode: Use both devices for enhanced translation scenarios.
• Photo Translation: Translate text from images using the app's camera function.

The Saymi app interface demonstrating AI Dialogue Mode and other intelligent tools.

3.4 High-Definition Calls

Experience clear communication even in noisy environments:

• Dual Noise Reduction: Features a physical wind noise prevention design and an ENC (Environmental Noise Cancellation) intelligent noise reduction algorithm.
• Clear Voice Pickup: The unique structural design cleverly hides the microphone under the tragus to ensure pure sound, accurately extracting human voices for clearer calls.

Explanation of physical wind noise prevention and ENC intelligent noise reduction for calls.

3.5 Audio Experience

The HTC NE23 earbuds are designed to deliver excellent sound quality with an immersive experience:

• 5-core Professional Audio Chip: Equipped with Dynamic EQ and Dynamic Bass Compensation technology.
• 10mm Dynamic Unit: Combined with a molecular-level diaphragm, details are clear regardless of high, medium, or low frequencies.
• Adaptive EQ: AI-powered sound optimization based on your ear structure ensures personalized audio.

4. Maintenance

4.1 Cleaning

To maintain sound quality and hygiene, regularly clean your earbuds:

• Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
• Avoid using abrasive materials, solvents, or spray cleaners.
• Do not allow liquids to enter any openings.

4.2 Water Resistance

The HTC NE23 earbuds feature IP55 sweat and rain resistance. This means they are protected against limited dust ingress and low-pressure water jets from any direction. They are suitable for workouts and outdoor activities where they might encounter sweat or light rain. However, they are not fully waterproof and should not be submerged in water or exposed to heavy downpours.

Image depicting the IP55 sweat and rain resistance of the earbuds.

4.3 Storage

When not in use, always store your earbuds in their charging case to protect them from damage and to keep them charged.

5. Troubleshooting

If you encounter any issues with your HTC NE23 earbuds, please refer to the following common solutions:

5.1 Pairing Issues

• Ensure both earbuds are fully charged.
• Make sure Bluetooth is enabled on your mobile device.
• Place the earbuds back into the charging case, close the lid, wait a few seconds, then open the lid and try pairing again.
• If the issue persists, try forgetting the device in your phone's Bluetooth settings and re-pairing from scratch via the 'Saymi' app.

5.2 No Sound or Intermittent Audio

• Check the volume levels on both your earbuds and your connected device.
• Ensure the earbuds are properly seated in your ears.
• Move closer to your connected device to avoid interference or exceeding the 10-meter wireless range.
• Restart your connected device and the earbuds.

5.3 Charging Problems

• Verify that the USB-C cable is securely connected to both the charging case and the power source.
• Try using a different USB-C cable or power adapter.
• Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.

5.4 AI Translation Not Working

• Confirm that the 'Saymi' app is installed, updated to the latest version, and you are logged in.
• Ensure the earbuds are correctly connected to the app via Bluetooth.
• Check your device's internet connection, as AI translation often requires online processing.
• Verify that the correct source and target languages are selected within the app.

6. Specifications

Detailed product specifications for the HTC NE23.

7. User Tips

• Embrace Travel: These earbuds are highly recommended for international travel, providing confidence in navigating foreign countries without knowing the local language, thanks to their real-time translation capabilities.
• App is Key: Remember to download and utilize the 'Saymi' app to unlock the full potential of AI translation and other smart features.
• Secure Fit: The open-ear hook design is meant for comfort. Ensure a snug but not tight fit for the best audio and call quality.
• Stay Aware: The open-ear design allows you to perceive ambient sounds, making it safer for city walking and outdoor running.

8. Warranty and Support

For any product-related inquiries, technical support, or warranty claims, please contact the seller or the platform where you purchased the HTC NE23 earbuds. Keep your proof of purchase handy for faster service.

9. Product Demonstration Video

Watch this video for a visual guide on unboxing, setup, and demonstrating the translation features of the HTC NE23 earbuds.

Video demonstrating the unboxing and key features of the HTC NE23 AI Translator Earbuds.