1. Product Overview
The Marklife X4 is a portable thermal label printer designed for efficient printing of various labels, including shipping labels for 4x6 mailing packages. It features Bluetooth connectivity and automatic label recognition, making it suitable for a wide range of applications across different platforms.

Key Components
- Power Switch: Controls the printer's power (I for On, O for Off).
- Type-C Port: For data connection.
- DC Adapter Connector: For power supply.
- Feed Button: Used to feed labels and initiate automatic label recognition.
- Cover Release Button: Opens the printer cover for label loading.
- Tear Bar: For cleanly tearing off printed labels.
- Paper Guide: Adjustable guides to hold labels straight.
- Platen Roller: Feeds the labels through the printer.
- Thermal Print Head: Generates the print on thermal labels.




2. Setup Instructions
- Connect Power: Attach the power cord to the adapter, then connect the adapter to the DC Adapter Connector on the printer.
- Power On: Turn on the power switch (I for On). The indicator light should illuminate.
- Load Labels:
- Press the Cover Release Button to open the printer cover.
- Adjust the Paper Guide to match the width of your labels.
- Insert the label roll into the printer, ensuring the labels are straight and smooth. The printer should automatically catch the label.
- Close the printer cover.
- Calibrate Labels: Press the Feed Button. The printer will move the label forward to automatically determine the gap size and other properties of the label. Once the label is moved to the crease, it is ready to print.
3. Operating Instructions
Connectivity
The Marklife X4 printer offers flexible connectivity options:
- Wireless Connection (Bluetooth): Connect your printer to your smartphone, tablet, or computer via Bluetooth for convenient wireless printing.
- USB Connectivity: Use a USB cable to connect the printer directly to your computer.

System Compatibility
The printer is compatible with a variety of operating systems:
- ChromeOS
- Windows
- MacOS
- Linux
For printing without a driver, you can use the Chrome browser (this method is not applicable for Windows systems, which typically require a driver installation).

Printing Labels
The Marklife X4 is a thermal printer, meaning it requires no ink or toner, reducing printing costs. It works with any direct thermal labels.

Applications
This versatile printer can be used for various labeling needs:
- Address labels
- Thank you logos
- Barcode labels
- Shipping labels (e.g., for eBay, Amazon, Shopify, UPS, FedEx, Etsy, TNT, PayPal, etc.)


4. Maintenance
To ensure optimal performance and longevity of your Marklife X4 Thermal Label Printer, regular maintenance is recommended:
- Cleaning the Print Head: Use an alcohol swab or a specialized thermal print head cleaning pen to gently wipe the print head. Ensure the printer is turned off and cooled down before cleaning.
- Cleaning the Platen Roller: Use a lint-free cloth dampened with isopropyl alcohol to clean the platen roller. This helps prevent paper jams and ensures smooth feeding.
- Dust Removal: Periodically clean the interior and exterior of the printer with a soft, dry cloth to remove dust and debris.
- Proper Storage: Store the printer in a clean, dry environment away from direct sunlight and extreme temperatures.
5. Troubleshooting
Common Issues and Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Printer not turning on | Power cable not connected, power switch off | Ensure power cable is securely connected to adapter and printer. Flip power switch to 'I' (On). |
| Labels not feeding correctly / Paper jams | Paper guide not adjusted, labels not inserted straight, labels stuck | Adjust paper guides to fit label width. Ensure labels are inserted straight and smooth. Clear any jammed labels. Clean platen roller if dirty. |
| Poor print quality (faint, blank, or streaky prints) | Print head dirty, incorrect label type, low quality labels | Clean the thermal print head. Ensure you are using direct thermal labels. Try a different roll of labels. |
| Cannot connect via Bluetooth | Bluetooth not enabled on device, printer not in pairing mode, interference | Ensure Bluetooth is enabled on your device. Restart both printer and device. Move closer to the printer. Check for driver/app updates. |
| Printer not recognized by computer (USB) | Incorrect USB cable, missing drivers, port issue | Try a different USB cable or port. Install the correct drivers for your operating system (if not using Chrome browser printing). |
| Labels not automatically recognized | Labels not loaded correctly, sensor obstruction | Ensure labels are loaded straight and the feed button is pressed for calibration. Check for any debris obstructing the label sensor. |
6. Specifications
| Feature | Specification |
|---|---|
| Type | Thermal Printer |
| Use | Label Maker |
| Print Speed | 150 mm/s (approx. 60 labels/min or 4800 labels/hour) |
| Resolution | 203 dpi |
| Connectivity | Bluetooth, USB (Type-C) |
| Network Printing Support | Wireless |
| Paper Feed Mode | Auto |
| Max Paper Size | 110mm |
| Dimensions (L x W x H) | 7.3" x 2.9" x 2.95" (185mm x 74mm x 75mm) |
| Battery Included | No |
| High-concerned chemical | None |


7. User Tips
- Dedicated App: For the best experience and full functionality, download and use the official Marklife app for your smartphone or tablet. This often provides more control and features than generic printing methods.
- Label Compatibility: Always use high-quality direct thermal labels for optimal print results and to prevent damage to the print head. The printer is designed to work with self-adhesive thermal paper.
- Calibration: After loading a new roll of labels or changing label sizes, always perform the automatic label recognition by pressing the feed button to ensure accurate printing.
- Software Integration: If you are printing from an Excel file or other business software, ensure proper integration or use the printer's dedicated software/drivers for seamless batch printing.
- Label Holder: Consider using an external label holder for large rolls of labels to ensure smooth feeding and prevent tangles.

8. Warranty and Support
The Marklife X4 Thermal Label Printer comes with an 18-month warranty.
For any questions, technical assistance, or support, please contact customer service through the following channels:
- Phone Call
- Remote Desktop Support
- Live Chat
- Visit the official Marklife website for more information and resources.






