1. Introduction
The BSTUOKEY DC12V Wired Doorbell is designed for integration with security access control systems, providing a clear 'Ding-Dong' chime. This compact and easy-to-install doorbell is suitable for various environments including homes, offices, and hotels. It operates on a DC 12V power supply and does not require internal batteries.

2. Safety Information
- Ensure all wiring is performed by a qualified professional to prevent electrical hazards.
- Disconnect power before installation or maintenance.
- Do not expose the device to water or extreme temperatures.
- Use only the specified DC 12V power supply.
3. Package Contents
- 1 x BSTUOKEY Wired Door Bell
4. Specifications
| Feature | Specification |
|---|---|
| Material | Plastic, Metal Zinc Alloy (for some models) |
| Color | White (with various accent colors) |
| Power | 3W |
| Working Voltage | DC 12V |
| Working Current | ≤ 30mA |
| Door Opening Time | 0-255 seconds (controlled by access system) |
| Volume | 90db |
| Working Temperature | -20 °C ~ 60 °C |
| Working Humidity | 20% ~ 90% |
| Dimensions (approx.) | 86mm x 60mm x 23mm (varies slightly by model) |
| Backlight | With Blue Backlight (for some models) |



5. Setup and Installation
The BSTUOKEY Wired Doorbell is designed for easy installation and integration with your existing DC 12V access control system. It can be wall-mounted using screws or double-sided tape.
5.1 Mounting
The doorbell features mounting holes on its back for secure wall installation. Alternatively, double-sided tape can be used for a less permanent setup.


5.2 Wiring Instructions
The doorbell connects directly to a DC 12V power source and your access control system. Follow the wiring diagrams below for proper connection.
- Red wire: Connect to 12V (+) positive power.
- Black wire: Connect to GND (-) ground.
- Green/Yellow wires (BELL1/BELL2): Connect to the doorbell trigger output of your access control system.


Note: The doorbell does not include an independent switch and is designed to be triggered by an access control system.
6. Operating Instructions
Once properly installed and connected to a compatible DC 12V access control system, the doorbell will emit a 'Ding-Dong' sound when triggered by the access control unit (e.g., when a visitor presses a call button on an intercom or access panel).

7. Maintenance
- Cleaning: Wipe the doorbell's exterior with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Connection Check: Periodically inspect the wiring connections to ensure they are secure and free from corrosion.
- Environmental Conditions: Ensure the doorbell is not exposed to excessive moisture or direct sunlight, which can affect its performance and lifespan.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound when triggered | No power, incorrect wiring, faulty access control trigger. | Check DC 12V power supply. Verify all wiring connections (Red to +, Black to GND, Green/Yellow to BELL). Test the access control system's doorbell trigger. |
| Weak or distorted sound | Insufficient power, loose connection, speaker obstruction. | Ensure stable DC 12V power. Check wiring for loose connections. Clear any obstructions from the speaker grille. |
| Doorbell constantly rings | Faulty access control trigger, short circuit in wiring. | Inspect the access control system's doorbell trigger. Check wiring for any short circuits. |
9. User Tips
- Before final installation, temporarily connect the doorbell to your access control system to test its functionality and ensure proper wiring.
- Consider the placement of the doorbell for optimal sound projection within your desired area (e.g., near a reception desk or living area).
- For outdoor applications, ensure the doorbell is installed in a weather-protected enclosure, as it is not rated for direct exposure to elements.
10. Warranty and Support
For warranty information or technical support, please contact the seller or refer to the product's purchase documentation. Keep your proof of purchase for any warranty claims.
11. Application Scenarios
The BSTUOKEY Wired Doorbell is versatile and can be used in various settings where an access control system is present:
- Office Environments: For visitor notification at entry points.
- Residential Homes: As part of a home security or intercom system.
- Hotels: For guest services or staff communication.






