LUCKING DOOR S1000K/S1000F AI-Powered Biometric Terminal User Manual

1. Introduction and Overview

The LUCKING DOOR S1000K/S1000F is an advanced AI-powered biometric terminal designed for comprehensive time attendance and access control. This intelligent device integrates multiple authentication methods including dynamic face recognition, fingerprint scanning, password entry, RFID card verification, and NFC unlocking. It is suitable for a wide range of applications, from community units and residential areas to corporate offices and elevator access systems.

The S1000K model includes fingerprint recognition, while the S1000 model focuses on face, card, password, and NFC authentication.

2. Product Features

• Dynamic Facial Recognition: Equipped with a high-definition 2-megapixel binocular camera and a deep learning algorithm, it automatically captures and recognizes faces in 0.5 seconds with up to 99% accuracy. It effectively eliminates photo and video proxy check-ins.
• Infrared Color Dual Camera with LED Fill Light: Ensures accurate collection of facial information even in low-light environments.
• 4.3-inch IPS Capacitive Touch Screen: Provides fast touch response and smooth operation for user interaction.
• Multiple Authentication Methods: Supports Face, Fingerprint (S1000K only), Password, RFID Card, and NFC unlocking.
• High Capacity: Stores up to 2000 faces, 2000 passwords, 2000 cards, and 2000 fingerprints (S1000K). It can record up to 100,000 user records.
• Voice Prompts: Features high-definition human voice prompts, freely switchable between Simplified Chinese and English.
• Data Management: Allows quick export of attendance data reports via USB drive or collection through network-connected computer software.
• Access Control Functions: Includes door sensor, doorbell, and manual door opening capabilities.
• Wiegand Interface: Provides one set of WG26/34 input for external read heads and one set of WG26/34 output for use as external read heads to a controller.

3. Specifications

4. Package Contents

Upon opening the package, please verify that all the following items are included:

• LUCKING DOOR S1000K/S1000F Biometric Terminal
• Mounting Plate
• Screws and Wall Plugs
• User Manual
• Wiring Harnesses

5. Setup and Installation

5.1 Physical Installation

1. Choose a suitable mounting location, ensuring it is at an appropriate height for facial recognition and fingerprint scanning.
2. Use the provided mounting plate as a template to mark drilling points on the wall.
3. Drill holes and insert wall plugs.
4. Secure the mounting plate to the wall using the screws.
5. Carefully attach the biometric terminal to the mounting plate.

5.2 Wiring Diagram

The device requires a DC12V 2-5A power supply. Connect the device according to the following diagram for basic access control functionality. Ensure all connections are secure and correctly matched to prevent damage.

Key Connections:

• Power Supply: Connect to a stable DC12V 2-5A power source.
• Magnetic Lock: Connect to the appropriate lock control terminals on the device.
• Doorbell: Connect the doorbell unit to the designated doorbell terminals.
• Exit Button: Connect the exit button to allow egress from the controlled area.
• Wiegand In/Out: Use for connecting external card readers or integrating with a master access controller.

6. Operating Instructions

6.1 Powering On and Initial Setup

Once powered on, the device will display the main interface showing the date, time, and a live camera feed for facial recognition. The touch screen allows for intuitive navigation.

6.2 Menu Navigation

To access the main menu, tap the screen and navigate using the touch interface. The menu is typically divided into:

• User Management: For registering, viewing, and deleting users.
• Device Settings: For general, advanced, attendance rules, date & time, communication, and lock control settings.
• Data Management: For attendance reports, downloading/uploading user information.
• System Information: For viewing registration data, free space, and product details.

6.3 Authentication Methods

The device supports the following methods for access and attendance:

• Face Recognition: Stand directly in front of the camera. The device will automatically detect and verify your face.
• Fingerprint (S1000K only): Place your registered finger firmly on the optical fingerprint collector.
• Password: Enter your registered ID and password using the on-screen keypad.
• RFID Card: Present your registered IC/ID card to the card reader area.
• NFC Unlocking: Tap your NFC-enabled mobile phone (with registered access) to the designated NFC area.

6.4 Voice Prompts

The device provides clear voice prompts for various actions, such as "Signed in, thank you," "Check in successful," "Please face the camera directly," and "Validation failed." These prompts are available in Simplified Chinese and English.

7. User Management

User management is a critical aspect of setting up your access control and attendance system. Access this section from the main menu.

7.1 Registering a New User

When registering a new user, the following information is mandatory:

• Employee ID: A unique numerical identifier for the user.
• Name: The user's full name.
• Face: The user's facial data, captured by the device's camera.

Optional fields include:

• Department: For organizational purposes and attendance software integration.
• Password: A numerical password for authentication.
• Card Code: The IC/ID card number. After adding, the user can swipe the corresponding card for verification.
• Fingerprint (S1000K only): Register the user's fingerprint data.

Permission: By default, new users are set as 'User'. To grant administrative access, change their permission to 'Administrator'. Administrators will need to verify their credentials before accessing management settings.

7.2 Face Recognition Guidelines

For optimal face recognition performance, ensure the user's face is clearly visible. The system is designed to work with:

• Users wearing makeup.
• Users wearing hats.
• Users wearing glasses.

The system will NOT authenticate based on:

• Photos.
• Videos.

7.3 Viewing and Deleting Users

From the User Management menu, you can select options to 'View User' to see registered user details or 'Delete User' to remove a user from the system.

8. Data Management

The device offers robust data management features for attendance records and user information.

8.1 Attendance Reports

You can generate attendance reports directly from the device. These reports can be exported for further analysis.

8.2 Exporting Data via USB

To export attendance records or user data:

1. Insert a USB flash drive into the device's USB port.
2. Navigate to the 'Data Management' or 'U-Down' menu.
3. Select the option to export attendance reports or user information.
4. The device will save the data to the USB drive.

The device can save up to 100,000 attendance records, making management efficient.

8.3 Uploading/Downloading User Information

The device supports uploading and downloading user information, which can be useful for backup, restoration, or transferring data between devices (if compatible).

9. Maintenance

To ensure the longevity and optimal performance of your biometric terminal, follow these maintenance guidelines:

• Cleaning: Regularly wipe the screen and camera lens with a soft, dry, lint-free cloth. Avoid using abrasive cleaners or solvents that could damage the surface.
• Environment: Keep the device in a clean, dry environment, away from direct sunlight, extreme temperatures (-10 to 60 degrees Celsius operating range), and high humidity.
• Power: Always use the specified DC12V 2-5A power supply. Avoid power fluctuations.
• Firmware Updates: Check the manufacturer's website periodically for any available firmware updates to improve performance and security.

10. Troubleshooting

If you encounter issues with your device, refer to the following common problems and solutions:

• Device Not Powering On:
  - Check the power supply connection and ensure it's providing the correct DC12V 2-5A.
• Face Recognition Failure:
  - Ensure the user is positioned correctly in front of the camera.
  - Check for sufficient lighting; the infrared fill light assists in low light, but extreme darkness can affect performance.
  - Verify that the user's face data is properly registered.
  - Ensure no photos or videos are being used for authentication, as the device has liveness detection.
• Fingerprint Recognition Failure (S1000K):
  - Ensure the fingerprint sensor is clean and free from dirt or moisture.
  - Make sure the registered finger is placed firmly and completely on the sensor.
  - Re-register the fingerprint if issues persist.
• Card Not Reading:
  - Ensure you are using a compatible IC/ID card (typically 13.56MHz).
  - Present the card correctly to the card reader area.
  - Verify the card code is correctly registered to the user.
• "Validation Failed" Voice Prompt:
  - This indicates that the authentication attempt was unsuccessful. Re-attempt with the correct method or check user registration.
• Data Export Issues:
  - Ensure the USB drive is properly inserted and formatted to a compatible file system (e.g., FAT32).
  - Check if the USB drive has sufficient free space.

If problems persist after attempting these solutions, please contact customer support.

11. User Tips

• RFID Card Compatibility: The device supports IC cards, which typically operate at 13.56MHz. If you plan to use other RFID card types (e.g., 125 kHz), please verify compatibility with the manufacturer or supplier before purchase.
• Administrator Access: For security, it is recommended to assign administrator privileges to a limited number of trusted individuals.
• Regular Data Backup: Periodically export attendance records and user data to a USB drive to prevent data loss.
• Optimal Face Recognition: Advise users to maintain a consistent appearance (e.g., wearing glasses or not) if possible, although the device is designed to handle minor changes like hats or makeup. Avoid rapid movements during facial scanning.

12. Warranty and Support

12.1 Warranty Information

This product comes with a one-year warranty from the date of original purchase. The warranty covers manufacturing defects. It does not cover defects caused by misuse, accidental damage (e.g., fire), or unauthorized modifications by the buyer.

12.2 Contact Support

For any questions, technical assistance, or warranty claims, please contact the seller via Trade Manager. All messages will be answered within 24 hours from Monday to Saturday. We are committed to resolving any issues you may encounter.