1. Introduction
The DIFANG 10K 20MP Four Screen WiFi Security Camera is an advanced surveillance system designed to provide comprehensive monitoring with no blind spots. Featuring four independently rotatable lenses, this camera offers a 10K Ultra HD resolution, 4X optical zoom, and intelligent features like auto-tracking, full-color night vision, and two-way audio. It is suitable for various outdoor monitoring environments, ensuring enhanced security and peace of mind.
2. Safety Information
- Ensure the camera is powered by a stable 12V power supply. Incorrect voltage may damage the device.
- For outdoor installation, ensure all connections are properly sealed using the provided waterproof cap to prevent water ingress.
- The camera is rated IP66 for rain, lightning, and dust prevention, but avoid submerging it in water.
- Operating temperature range is -10°C to 60°C. Do not operate outside this range.
- Do not attempt to disassemble or repair the camera yourself. Contact customer support for assistance.
3. Package Contents
Please check the box for the following items:
- DIFANG Four Screen WiFi Security Camera (Host)
- Fixing Frame
- Bracket
- Screw Package (screws and wall plugs)
- Waterproof Cap
- FFVideo Operation Manual (Instructions)
4. Setup
4.1 Installation Methods
The camera supports multiple installation methods to suit various monitoring locations:
- Ceiling Mount
- Side Mount
- Wall Mounted
- Pendant Mount
- Vertical Pole Mount
- Corner Mount
Choose the most suitable method for your environment. Use the provided fixing frame, bracket, and screw package for secure installation. Ensure the camera is mounted in a location that provides optimal coverage and a clear line of sight to the areas you wish to monitor.
4.2 Power Connection
Connect the camera to a 12V power supply using the provided power adapter. Ensure the power source is stable and within the specified voltage range.
4.3 Network Connection
The camera supports two types of network connections:
- WiFi Connection: Connect to a 2.4GHz WiFi network. Ensure your router is within range and provides a strong signal.
- LAN Connection: For a wired connection, use an RJ-45 Ethernet cable to connect the camera to your network router.
4.4 App Installation and Initial Configuration
- Download the "FF Video" application from your mobile device's app store (Android or iOS).
- Open the FF Video app and follow the on-screen instructions to register an account and add your new camera device.
- During the setup process, you will be guided to connect the camera to your chosen network (WiFi or LAN).
5. Operating Instructions
5.1 Multi-Screen Viewing
The camera features four lenses, allowing for a comprehensive view of your surroundings. Through the FF Video app, you can view all four camera feeds simultaneously on a single screen, effectively eliminating blind spots.
5.2 Pan-Tilt-Zoom (PTZ) Control
Each of the four lenses can be remotely controlled via the FF Video app. You can pan (0°-360°), tilt (-10°-180°), and use the 4X optical zoom to adjust the viewing angle and focus on specific details.
5.3 Night Vision Modes
The camera offers three smart night vision modes:
- Ordinary Infrared Night Vision: Provides clear black and white images in low-light conditions.
- Full-Color Night Vision: Activates high-bright light lamp beads to present colorful pictures at night.
- Smart Full-Color Night Vision: The camera defaults to infrared night vision and automatically switches to full-color night vision when human form is detected, providing detailed and colorful images.
5.4 Two-Way Audio
The camera is equipped with a high-definition microphone and a high-quality speaker, enabling real-time two-way voice intercom. You can listen to the environment and speak through the camera using the FF Video app.
5.5 Motion Detection & Alarms
The camera features advanced motion detection and humanoid tracking. When someone enters the warning area, the camera will automatically:
- Turn on a sound and light alarm.
- Send a message notification to your mobile phone.
- Automatically track the motion and capture it.
5.6 Storage Options
The camera supports multiple storage methods for your recordings:
- Micro SD Card: Supports local storage up to 128GB (card not included).
- Cloud Service: A paid cloud storage service is available for more secure and reliable backup of your footage.
5.7 Multi-User Sharing
You can share access to your camera's live feed and recordings with up to 4-5 family members through the FF Video app, allowing multiple users to monitor simultaneously.
6. Maintenance
- Cleaning: Gently wipe the camera lenses and exterior with a soft, dry cloth to remove dust and smudges. Do not use harsh chemicals or abrasive materials.
- Firmware Updates: Regularly check the FF Video app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, new features, and security enhancements.
- Power Supply: Ensure the camera receives a stable 12V power supply. Avoid frequent power interruptions.
- Environmental Protection: While the camera is IP66 rated, periodic inspection of the installation area and connections can help maintain its weather resistance.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera is offline/Cannot connect to network | Weak WiFi signal, incorrect WiFi password, network cable issue, power loss. | Check WiFi signal strength, re-enter WiFi password, ensure network cable is securely connected, verify power supply. Restart the camera and router. |
| No recording/Missing footage | TF card full/corrupted, no TF card inserted, cloud storage subscription expired, network instability. | Check TF card status (format if necessary), ensure TF card is inserted correctly, renew cloud storage subscription, verify stable network connection. |
| Poor image quality | Dirty lens, insufficient lighting, low network bandwidth. | Clean the camera lenses. Ensure adequate lighting or enable full-color night vision. Check network speed. |
| Alarm not triggering/No notifications | Motion detection settings disabled, warning area not configured, app notifications blocked. | Verify motion detection and alarm settings in the FF Video app. Configure the warning area. Enable app notifications on your mobile device. |
| Can it be monitored with computer and cell phone? | User query. | Yes, the camera can be monitored via the "FF Video" app on both mobile phones (Android, iOS) and computer software. |
| Which mobile/PC app does it use? | User query. | The camera uses the "FF Video" application for both mobile and PC monitoring. |
| How many Ethernet cables does it use? | User query. | The camera uses one RJ-45 port for a wired LAN connection. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | DiFang |
| Model Number | Four Lens Four screen WiFi camera |
| Megapixels | 5 MP (per lens, total 20MP for 10K version) |
| Zoom Type | Optical zoom (4X) |
| Lens Quantity | Quad-Lens |
| Lens (mm) | 12mm |
| Sensor | CMOS |
| High Definition | 5.0 Megapixels |
| Connectivity | WIFI (2.4GHz), LAN connection (RJ-45) |
| Video Compression Format | H.264 |
| Audio Output | Two Way Audio |
| IR Distance (m) | 20m |
| Color Night Vision | Yes (Starlight/IR/Color night view) |
| AI Functions | Motion Detection, Auto Tracking |
| Movement Range (Pan) | 0°-360° |
| Movement Range (Tilt) | -10°-180° |
| Viewing Angle | 360° |
| Installation | Ceiling, Side, Wall Mounted, Pendant Mount, Vertical Pole Mount, Corner Mount |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 |
| Power Supply | Normal (12V) |
| Power Supply (V) | 12V |
| Power Consumption (W) | 6W |
| Supported Mobile Systems | Android, iOS |
| App Name | FF Video |
| TF Card Support | Up to 128GB local storage |
| Cloud Storage | Paid service available |
| Alarm Voice Prompt and Flash | Supported |
| Dimensions (approx.) | 180mm (W) x 160mm (H) |
9. User Tips
- For optimal performance, ensure a stable 2.4GHz WiFi connection.
- Utilize the multi-screen view on the FF Video app to monitor different angles simultaneously, effectively eliminating blind spots.
- Regularly check for firmware updates through the app to ensure the best features and security.
10. Warranty & Support
DIFANG provides a 1-year quality warranty for all products and offers lifetime technical support.
If you encounter any problems after receiving or during use of the product, please contact our professional technical support team. We are committed to providing 24/7 customer service to assist you.