SERVO S27 Mini 4G Smartphone User Manual

1. Product Overview

The SERVO S27 Mini is a compact 4G smartphone running on Android 12.0 OS, designed for portability and convenience. It features a 4.0-inch HD IPS screen, a MTK6739WW CPU, and supports dual SIM cards for flexible use. This manual provides essential information to help you get started and make the most of your device.

Figure 1: SERVO S27 Mini 4G Smartphone

2. Setup Instructions

2.1 Unboxing

Your SERVO S27 Mini package includes the following items:

• 1x SERVO S27 Mini Phone (including battery)
• 1x Box
• 1x User Manual
• 1x Card Removal Pin
• 1x Phone Case
• 1x HD Protective Film
• 1x Type-C Cable

Figure 2: Package Contents

2.2 SIM Card and Memory Card Installation

The SERVO S27 Mini supports dual SIM cards or one SIM card and one TF memory card. Use the provided card removal pin to open the SIM card tray.

1. Locate the SIM card tray on the side of the phone.
2. Insert the card removal pin into the small hole next to the tray and push gently until the tray ejects.
3. Place your Nano SIM card(s) and/or TF memory card into the designated slots on the tray.
4. Carefully reinsert the tray into the phone, ensuring it is flush with the device body.

Figure 3: SIM and Memory Card Installation

2.3 Initial Charging

Before first use, it is recommended to fully charge your phone. Use the provided Type-C cable and a 5V-1A charger.

1. Connect the Type-C cable to the charging port at the bottom of the phone.
2. Connect the other end of the cable to a compatible 5V-1A USB power adapter.
3. Plug the power adapter into a wall outlet.
4. Allow the phone to charge for 3-5 hours for the initial charge.

Figure 4: Charging the SERVO S27 Mini

2.4 Power On/Off

• To Power On: Press and hold the Power button (usually on the right side) until the screen lights up and the SERVO logo appears.
• To Power Off: Press and hold the Power button until a power menu appears on the screen. Select 'Power off' and confirm.

3. Operating Instructions

3.1 Basic Navigation (Android 12)

Your SERVO S27 Mini runs on Android 12, offering a simple and smooth user experience. Navigate using touch gestures:

• Tap: To select an item or open an app.
• Swipe: To scroll through screens or lists.
• Pinch: To zoom in or out.
• Home Screen: Access your apps and widgets. Swipe up from the bottom to open the app drawer.
• Notifications: Swipe down from the top of the screen to view notifications and quick settings.

Figure 5: Android 12 Operating System

3.2 Face Unlock

The SERVO S27 Mini supports facial recognition for quick and secure unlocking.

1. Go to Settings > Security > Face Unlock.
2. Follow the on-screen instructions to register your face.
3. Once set up, simply look at your phone to unlock it.

Figure 6: Face Unlock Feature

3.3 Camera Usage

Capture moments with the 5MP rear camera and take selfies with the 2MP front camera.

• Open Camera: Tap the Camera app icon on your home screen or app drawer.
• Switch Cameras: Tap the camera switch icon to toggle between front and rear cameras.
• Take Photo: Tap the shutter button to capture a photo.
• Record Video: Switch to video mode and tap the record button to start/stop recording.

Figure 7: Camera Features

Figure 8: Front Camera

Figure 9: Rear Camera

3.4 Network Connectivity

The phone supports 4G LTE for high-speed internet access and Wi-Fi Hotspot functionality.

• 4G Network: Ensure your SIM card is properly installed and your mobile data is enabled in Settings > Network & internet > Mobile network.
• Wi-Fi Hotspot: Share your phone's internet connection with other devices. Go to Settings > Network & internet > Hotspot & tethering > Wi-Fi hotspot.

Figure 10: Shared Network Connectivity

3.5 Applications and Multimedia

The SERVO S27 Mini comes with Google Play Store, allowing you to download a wide range of applications. It also supports video and music playback.

• Google Play Store: Tap the Play Store icon to browse and download apps.
• Video/Music Player: Use the pre-installed media players or download your preferred apps for an audio-visual experience.

Figure 11: Rich Applications

Figure 12: Video and Music Player

4. Maintenance

To ensure the longevity and optimal performance of your SERVO S27 Mini, follow these maintenance guidelines:

• Charging: Always use a compatible 5V-1A charger and the provided Type-C cable. Avoid using damaged cables or non-compliant chargers.
• Cleaning: Use a soft, lint-free cloth to clean the screen and body of the phone. Avoid harsh chemicals or abrasive materials.
• Storage: Store the phone in a cool, dry place away from direct sunlight and extreme temperatures.
• Software Updates: Keep your phone's software updated to benefit from the latest features and security patches. Check for updates in Settings > System > System update.
• Avoid Physical Damage: While the phone is designed to be durable, avoid dropping it or exposing it to excessive force. The included phone case and protective film can help prevent minor damage.

5. Troubleshooting

5.1 Phone Not Turning On After Charging

If your mobile phone has not been used for a long time, the battery power may have been consumed. If it cannot be turned on, you need to charge the mobile phone for 3-5 hours first. Please use the charging cable configured with this product and a charger that supports 5V1A to charge the mobile phone.

5.2 Network Connectivity Issues

• No Signal: Check if your SIM card is correctly inserted. Ensure you are in an area with network coverage.
• Wi-Fi Connection Problems: Restart your Wi-Fi router and your phone. Forget the network and reconnect.
• Slow Internet: Check your data plan or Wi-Fi signal strength. Clear browser cache or try a different browser.

5.3 Other Issues

For other issues, try restarting your phone. If the problem persists, consider performing a factory reset (back up your data first) or contact customer support.

6. Specifications

Figure 13: Product Parameters

7. User Tips

7.1 Initial Power-Up

If your phone doesn't turn on immediately after receiving it, especially if it has been stored for a while, the battery might be completely drained. Connect it to the charger (using the provided Type-C cable and a 5V1A adapter) and allow it to charge for 3-5 hours before attempting to power it on. This ensures the battery has enough charge to initiate the system.

7.2 Tracking Your Package

To check the status of your package, you can visit the official Cainiao parcel tracking website and enter your parcel number. The URL is: https://global.cainiao.com/

Figure 14: Cainiao Tracking Page

8. Warranty and Support

For any product-related inquiries, technical assistance, or warranty claims, please contact the seller directly through the platform where you purchased the device. Keep your purchase records handy as they may be required for support.