dolob S5 8MP 4K PTZ WiFi Security Camera User Manual

1. Introduction

Thank you for choosing the dolob S5 8MP 4K PTZ WiFi Security Camera. This manual provides detailed instructions for setting up, operating, and maintaining your camera to ensure optimal performance and security for your home or business. The S5 camera features advanced dual-lens technology, AI human detection, two-way audio, and versatile night vision modes, making it suitable for both indoor and outdoor surveillance.

2. Product Overview

2.1 Components

Figure 1: dolob S5 Camera Components

• Dual Antenna: For stable 2.4GHz WiFi connectivity.
• Upper Lens: Fixed view camera.
• Lower Lens: PTZ (Pan-Tilt-Zoom) camera.
• IR/White LEDs: Infrared and white light LEDs for various night vision modes.
• Speaker: For two-way audio communication.
• Reset Button: To restore factory settings.
• SD Card Slot: Supports local storage up to 128GB.

2.2 Package Contents

Figure 2: Package Contents

• dolob S5 Camera Unit
• Waterproof Lid
• Mounting Screws and Wall Plugs
• User's Manual
• Power Supply (Adapter and Cable)

3. Specifications

4. Setup Guide

4.1 Installation

The dolob S5 camera is designed for both indoor and outdoor use. Ensure the mounting location provides a clear view and is within range of your 2.4GHz WiFi network.

1. Choose a Location: Select a suitable wall or ceiling location. For outdoor use, ensure it is under an overhang or protected from direct heavy rain, despite its IP66 rating.
2. Mark Drill Holes: Use the camera's base as a template to mark the positions for drilling.
3. Drill Holes: Drill holes and insert the provided wall plugs.
4. Mount the Camera: Secure the camera base to the wall/ceiling using the provided screws.
5. Connect Power: Connect the power adapter to the camera and plug it into a power outlet.

4.2 App Download and Account Creation

The camera operates with the Ziicam App, available for Android and iOS devices.

1. Download the App: Scan the QR code below or search for "Ziicam" in your device's app store.


Figure 3: Ziicam App Download QR Code and Interface

2. Register/Login: Open the Ziicam App and follow the on-screen instructions to register a new account or log in if you already have one.

4.3 Camera Connection

1. Add Device: In the Ziicam App, tap the '+' icon or "Add Device" to begin.
2. Select Device Type: Choose "Wi-Fi Camera" or the appropriate camera type.
3. Network Configuration: Follow the app's prompts to connect the camera to your 2.4GHz WiFi network. Ensure your phone is also connected to the same 2.4GHz network during setup. Note: 5G WiFi networks are not supported.
4. Pairing: The app will guide you through the pairing process, which may involve scanning a QR code displayed on your phone with the camera or listening for an audio prompt.
5. Completion: Once connected, you can name your camera and start viewing the live feed.

5. Operating Instructions

5.1 Dual Lens and Dual Screen Monitoring

The dolob S5 features two lenses, providing a comprehensive view. The app displays two video screens: one for the fixed-position upper camera and one for the PTZ lower camera.

Figure 4: Dual Lens and Dual Screen View

5.2 PTZ Control

Control the pan (horizontal) and tilt (vertical) movement of the lower camera directly from the Ziicam App to view different areas.

Figure 5: PTZ Control (Pan 270°, Tilt 90°)

5.3 Night Vision Modes

The camera offers three night vision modes for various lighting conditions:

• Smart Mode: Automatically switches between infrared and color vision based on detected motion.
• Infrared Mode: Provides clear black and white images using infrared LEDs. White LEDs remain off.
• Color Mode: Activates the white LEDs to provide full-color vision even in low light.

Figure 6: Smart Night Vision Modes

5.4 Two-Way Audio

Communicate with visitors or deter intruders using the built-in speaker and microphone. The app features echo cancellation and noise suppression for clear audio.

Figure 7: Two-Way Audio in Action

5.5 AI Human Detection and Auto Tracking

The camera can intelligently detect human shapes, track their movement, and send alerts to your phone. You can also configure the camera to activate a built-in siren or lighting upon detection.

Figure 8: AI Human Detection and Auto Tracking

5.6 Storage Options

The camera supports both local and cloud storage for your recordings.

• TF Card Storage: Insert a TF (microSD) card up to 128GB into the designated slot for continuous 24/7 recording.
• Cloud Storage: A 30-day free trial of cloud storage is available, allowing you to access recordings remotely without a physical card.

Figure 9: Multiple Storage Methods

5.7 Multi-user Remote Access

Share access to your camera's live feed and recordings with family members or trusted individuals through the Ziicam App.

Figure 10: Multi-user Remote Access

Video 1: Product Demonstration

6. Maintenance

To ensure the longevity and optimal performance of your dolob S5 camera, follow these maintenance guidelines:

• Cleaning: Regularly wipe the camera lens and housing with a soft, damp cloth to remove dust and dirt. Avoid abrasive cleaners.
• Weather Protection: While the camera is IP66 waterproof, prolonged exposure to extreme weather conditions (e.g., direct heavy rain, snow, or intense sunlight) can affect its lifespan. Consider additional shielding if installed in harsh environments.


Figure 11: IP66 Waterproof Rating

• Firmware Updates: Check the Ziicam App periodically for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
• Power Supply: Use only the provided power adapter to prevent damage to the camera.

7. Troubleshooting

If you encounter issues with your dolob S5 camera, refer to the following troubleshooting tips:

• Camera Offline:
  • Check if the camera is powered on and the power adapter is securely connected.
  • Ensure your WiFi router is working and the camera is within range of a strong 2.4GHz signal.
  • Restart the camera by unplugging and re-plugging the power.
  • If the issue persists, try resetting the camera using the reset button and re-pairing it with the app.
• Poor Image Quality:
  • Clean the camera lens.
  • Ensure adequate lighting in the surveillance area, especially at night. Adjust night vision mode settings in the app.
  • Check your internet connection speed. A slow connection can affect streaming quality.
• Motion Detection Not Working/Too Sensitive:
  • Verify that motion detection is enabled in the Ziicam App settings.
  • Adjust the sensitivity level of the motion detection in the app.
  • Define specific detection zones to avoid false alarms from irrelevant areas.
• Two-Way Audio Issues:
  • Ensure your phone's microphone and speaker are enabled and not muted.
  • Check the volume settings in the app.
  • Reduce background noise near the camera or your phone.
• SD Card Not Recording:
  • Ensure the SD card is inserted correctly.
  • Format the SD card through the app.
  • Check if the SD card is faulty or has reached its storage limit.

8. User Tips

• For optimal performance, place your WiFi router centrally or use a WiFi extender to ensure a strong and stable 2.4GHz signal at the camera's location.
• When setting up motion detection, experiment with different sensitivity levels and detection zones to minimize false alerts while capturing important events.
• Utilize the cloud storage trial period to understand its benefits before deciding on a long-term storage solution.
• Regularly review your camera's recordings to ensure it is capturing the desired areas and events effectively.

9. Warranty and Support

For any product-related issues, technical support, or warranty claims, please contact the seller directly through the platform where you purchased the product. Provide your order number and a detailed description of the issue for prompt assistance.