1. Introduction
Thank you for choosing the HTC NE23 OWS Wireless Headphones. These innovative headphones combine advanced AI translation technology with high-quality audio, dual noise reduction for calls, and IP55 professional protection. Designed for seamless communication and immersive listening, this manual will guide you through the setup, operation, and maintenance of your new device.
2. Package Contents
- HTC NE23 OWS Wireless Headphones (Left and Right)
- Charging Case
- Charging Cable (Type-C)
- User Manual (This document)
3. Setup Guide
3.1 Initial Charging
Before first use, fully charge the charging case and headphones. Connect the provided Type-C charging cable to the charging case and a power source. The indicator lights on the case will show charging status. Ensure the headphones are placed correctly in the case for them to charge.
3.2 App Download and Installation
To unlock the full potential of your HTC NE23 headphones, including AI translation and advanced features, you must download and install the dedicated companion application on your mobile phone.
App download and Bluetooth connection steps.
- Download the APP: Scan the QR code provided in the product packaging or search for the official HTC NE23 app in your mobile app store.
- Login in the APP: Follow the on-screen instructions to create an account or log in.
3.3 Bluetooth Pairing
After installing and logging into the app:
- Take out the earphones: Remove both headphones from the charging case. They will automatically enter pairing mode.
- Enter the APP to connect Bluetooth: Open the HTC NE23 app. The app will guide you to connect the headphones via Bluetooth. Alternatively, you can go to your phone's Bluetooth settings and select "HTC NE23" from the list of available devices.
4. Operating Instructions
4.1 Power On/Off
- Power On: The headphones automatically power on when removed from the charging case.
- Power Off: Place the headphones back into the charging case to automatically power them off and begin charging.
4.2 Basic Audio Functions
Once connected, you can use your HTC NE23 headphones for audio playback and calls.
- Music Playback: Play/pause, skip tracks, and manage audio through your connected device or the companion app.
- Calls: Answer, end, or reject calls using your connected device. The built-in microphone ensures clear communication.
- Volume Control: Volume adjustments are primarily managed through your connected smartphone or audio device, as the headphones do not feature integrated volume controls.
4.3 AI Translation Modes
The HTC NE23 headphones offer multiple AI translation modes, accessible via the companion app, to facilitate communication across 135 languages.
- AI Dialogue Mode: Communicate with AI in real-time to find inspiration, answers, and receive voice consultation. This mode is ideal for interactive learning or information retrieval.
AI Dialogue Mode interface.
- Translation Machine Mode: Designed for meetings and daily conversations, this mode helps break down language barriers and makes communication easier. Use the app to select languages and facilitate real-time translation.
Translation Machine Mode in a meeting setting.
- Headphones+Phone Mode (Face-to-Face Translation): For two-way translation during global negotiations or travel. One person wears the headphones, and the other speaks into the smartphone, with translations provided in real-time.
Headphones+Phone Mode for face-to-face translation.
- Dual Headphones Translation Mode: When both participants have HTC NE23 headphones, this mode allows for seamless two-way translation, with each person wearing a headphone for natural conversation.
Dual Headphones Translation Mode in action.
4.4 Anti-Loss Function
The headphones feature an anti-loss function to help you locate them if misplaced. When activated via the app, the Bluetooth headset can emit a sound prompt, and you can follow the positioning navigation on your phone's map to find them within Bluetooth range.
Anti-loss function with map tracking.
5. Maintenance and Care
5.1 Cleaning
Regularly clean your headphones and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials, solvents, or spray cleaners. Do not expose the charging ports to liquids.
5.2 Water and Dust Resistance
The HTC NE23 headphones are rated IP55 for professional protection. This means they are protected against limited dust ingress and protected against low-pressure water jets from any direction. They are not designed for submersion in water. Avoid exposing them to heavy rain, showering, or swimming. Ensure the headphones are dry before placing them back in the charging case.
5.3 Storage
When not in use, store the headphones in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures and direct sunlight.
6. Troubleshooting
If you encounter issues with your HTC NE23 headphones, please refer to the following common solutions:
- No Power: Ensure the charging case and headphones are sufficiently charged.
- Cannot Pair/Connect: Make sure Bluetooth is enabled on your device and the headphones are in pairing mode (taken out of the case). Try restarting your phone and the headphones. Re-pair through the app.
- No Sound: Check the volume level on your connected device. Ensure the headphones are properly connected and selected as the audio output.
- Translation Issues: Verify that the headphones are connected to the app and your phone has a stable internet connection (required for AI translation). Check language settings in the app.
- Anti-Loss Function Not Working: Ensure the app has location permissions enabled and Bluetooth is active. The function works within Bluetooth range.
For further assistance, consult the in-app help section or contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | HTC |
| Model | NE23 |
| Material | Metal, Plastic, Silica Gel |
| Battery Capacity | 400mAh (Charging Case) |
| Maximum Wireless Range | <10m |
| Earcups Type | Semi-open |
| Number Of Drivers | 2 |
| Charging Method | Wireless (for charging case, headphones charge via contacts) |
| Driver Diameter | 12mm |
| Impedance Range | up to 32 Ω |
| Bluetooth Version | Bluetooth (version not specified) |
| Features | With microphone, Wireless, Support APP |
| Water Resistance | IP55 Professional Protection (Dust protected, protected against low-pressure water jets) |
| Frequency Response Range | 20 - 20000Hz |
| Function | Common Headphone, For Mobile Phone, HiFi Headphone, Sport, For Hearing Aid, For Outdoor, For Office, For Study |
| Active Noise-Cancellation | No |
| Volume Control | No (Controlled via connected device) |
| Vocalism Principle | Dynamic |
| Wireless Type | Bluetooth |
| Connectors | Type-C (for charging case) |
| Communication | Wireless |
| Style | OWS Ear Hook Headphones |
| Certification | CE, FCC |
| Voice Assistant Built-in | No |
| NFC Technology | No |
| Sound Isolating | No |
| Support Memory Card | No |
8. User Tips
- App Integration: Always use the companion app for your HTC NE23 headphones to access all features, including AI translation modes, anti-loss functions, and potential firmware updates.
- Music Playback: Yes, you can listen to music from your phone using these headphones, just like standard Bluetooth headphones.
- Optimal Translation: For the best AI translation performance, ensure your smartphone has a strong and stable internet connection.
- Battery Life: Keep your charging case regularly charged to ensure your headphones are always ready for use, especially when on the go.
- Volume Control: Remember that volume adjustments are made directly on your connected device (smartphone, tablet, etc.), not on the headphones themselves.
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided at the time of purchase or contact the seller directly. Keep your proof of purchase for any warranty claims.
