HTC NE11

HTC NE11 AI Wireless Translation Earbuds

Model: NE11

User Instruction Manual

1. Introduction

Thank you for choosing the HTC NE11 AI Wireless Translation Earbuds. These innovative earbuds combine advanced Bluetooth 6.0 technology with AI-powered translation capabilities, offering a seamless audio experience and real-time communication across 150 languages. Featuring an Open Wireless Stereo (OWS) design, a full-color touch screen, and ultra-long battery life, the NE11 is designed for comfort, performance, and versatility.

1.1 Safety Information

WARNING: Please observe the following safety guidelines:

  • Mind potential fire risk and strictly follow the instruction manual for charging and battery disposal.
  • Check your local authority's website for information and observe lithium-ion battery safety in accordance with applicable legal requirements.
  • The product conforms to EU 2014/53/EU Radio equipment and 2011/65/EU RoHS directives.
  • Do not expose the device to extreme temperatures, direct sunlight, or humid environments.
  • Avoid dropping or subjecting the device to strong impacts.

2. Package Contents

Ensure all the following items are present in your package:

  • HTC NE11 AI Wireless Translation Earbuds (Left and Right)
  • Charging Case
  • USB Type-C Charging Cable
  • User Manual (this document)

3. Product Overview

Familiarize yourself with the components of your HTC NE11 earbuds and charging case.

HTC NE11 Earbuds and Charging Case
Figure 3.1: HTC NE11 Earbuds and Charging Case
Diagram of earbud components and wearing instructions
Figure 3.2: Earbud Components and Wearing Instructions

3.1 Earbud and Case Components

  • Multi-function Touchpad: Located on the outer surface of each earbud for control.
  • Bluetooth LED Display Light: Indicates connection and power status.
  • Charging Contacts: On the earbuds and inside the case for power transfer.
  • Type-C Interface: Charging port on the charging case.
  • Full-Color Touch Screen: On the charging case for settings, language selection, and battery display.

3.2 Indicator Light Description

The LED indicator lights provide visual feedback on the earbuds' status:

  • When the headset is turned on: The white light flashes.
  • When the headset is turned off: The red light stays on for 2 seconds and then turns off.
  • Pairing status: The white light flashes.
  • Connection successful: No light.
  • Headphone Charging: The red light stays on. After being fully charged, the red light goes off.
  • Charging of the Charging Case: The charging case display screen shows the battery level. When fully charged, the screen shows 100%. Note: The display screen automatically turns off after about 30 seconds of inactivity. Slide the screen to re-enter the display.
Diagram of sound drivers and sound quality improvements
Figure 3.3: Internal Sound Driver Design and Performance

4. Setup and Initial Use

4.1 Power On/Off

  • Power On: Take the earphones out of the charging case, and they will automatically turn on. To manually turn on each earphone, press and hold the touchpad for three seconds.
  • Power Off: Placing the earphones in the charging case will automatically turn them off. To manually turn off each earphone, press and hold the touchpad for five seconds.
  • Note: If the earphones are not paired with a Bluetooth device within three minutes after powering on, they will automatically power off. They will also power off after three minutes if the paired Bluetooth device moves out of the effective connection range and has not reconnected.

4.2 Bluetooth Pairing

  • First-time Pairing: When there is no pairing record for the left and right earphones, they will automatically pair with each other after they are turned on. After successful pairing, there will be two beeps.
  • Subsequent Connections: When the left and right earphones have pairing records, they will automatically connect back to your device when they are turned on, and a "beep" prompt will sound.
  • To connect to a new device: Ensure the earbuds are in pairing mode (white light flashing). Enable Bluetooth on your device and select "HTC NE11" from the list of available devices.

4.3 Resetting the Earphones

If the earphones fail to pair with each other or reconnect to your device, you may need to reset them:

  • Tap both earphones' touchpads five times simultaneously. This action will clear the Bluetooth pairing history.
  • After resetting, place the earbuds back in the charging case, then take them out to initiate a new pairing process.
Earbud with Bluetooth 6.0 chip diagram
Figure 4.1: Bluetooth 6.0 Technology for Stable Connection

5. Operating Instructions

5.1 Touch Control Functions

The earbuds feature intuitive touch controls:

Action Function (Left/Right Earbud)
Click once Play / Pause
Double click Next song / Answer call / Hang up call
Three click Previous song
Long press for 2 seconds Wake up voice assistant
Diagram of earbud touch controls
Figure 5.1: Earbud Touch Control Functions

5.2 Sound Modes

The earbuds offer three spatial sound effects modes that can be switched freely:

  • Music Mode: Simulates a wide sound field when listening to music, enhances vocals, and makes music bright and clear.
  • Game Mode: Provides low-latency audio and accurate location identification for timely information transmission during gaming.
  • Movie Mode: Offers enhanced sound effects and high-quality sound to give you an immersive feeling.
Description of Music, Game, and Movie sound modes
Figure 5.2: Three Spatial Sound Effects Modes

5.3 AI Translation Features

The HTC NE11 earbuds are equipped with AI translation technology:

  • Language Support: Supports translation for up to 150 languages.
  • Face-to-Face Translation: Enables real-time or near real-time translation for direct conversations.
  • Touch Screen Control: Use the full-color touch screen on the charging case to select languages, adjust translation settings, and manage other features.
LCD smart touch screen interface for various functions
Figure 5.3: LCD Smart Touch Screen Interface

5.4 Single or Double Ear Use

The earbuds feature an intelligent dual-processing chip, allowing for independent connection between the left and right earphones. This means you can use either earbud individually or both together, switching seamlessly as needed.

Illustration of single or double earbud use
Figure 5.4: Flexible Single or Double Earbud Use

6. Maintenance

6.1 Water Resistance

The earbuds are designed with a waterproof coating and hydrophobic structure, effectively protecting them against sweat and rain. However, they are not suitable for swimming or prolonged submersion in water.

Earbuds with water splashes, indicating sweat and rain resistance
Figure 6.1: Sweat and Rain Resistant Design

6.2 Battery Care

  • To maximize battery lifespan, charge the earbuds and charging case regularly.
  • Avoid fully discharging the battery frequently.
  • Store the earbuds in their charging case when not in use to protect them and keep them charged.
  • Avoid exposing the device to extreme hot or cold temperatures, as this can degrade battery performance.
Long battery life illustration: 8 hours single charge, 30 hours with charging case
Figure 6.2: Extended Battery Life

6.3 Cleaning

Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth. Do not use abrasive cleaners, solvents, or aerosol sprays. Ensure charging contacts are clean and free of debris.

7. Troubleshooting

If you encounter any issues with your HTC NE11 earbuds, refer to the following common problems and solutions:

Problem Possible Solution
Earbuds not pairing/connecting
  • Ensure both earbuds are charged.
  • Clear Bluetooth pairing history by tapping both earbuds 5 times simultaneously (refer to Section 4.3).
  • Ensure Bluetooth is enabled on your device and within range.
  • Try re-pairing from scratch after resetting.
No sound from earbuds
  • Check the volume level on both the earbuds and your connected device.
  • Ensure the earbuds are properly connected to your device.
  • Try restarting your device and reconnecting the earbuds.
Charging issues
  • Ensure the USB Type-C charging cable is securely connected to both the case and a power source.
  • Check the charging contacts on both the earbuds and inside the case for any debris or obstruction.
  • Ensure the charging case itself has power.
Translation not working
  • Ensure the earbuds are connected to your device and the translation app (if applicable) is running.
  • Check language settings on the touch screen or app to ensure correct languages are selected.
  • Ensure a stable internet connection for online translation services.

8. Specifications

Detailed technical specifications for the HTC NE11 AI Wireless Translation Earbuds:

Feature Detail
Model NE11
Material Metal, Plastic, Silica Gel
Style OWS Ear Hook Headphones
Bluetooth Version 6.0
Maximum Wireless Range <10m
Driver Diameter 16.2mm
Number Of Drivers 2
Vocalism Principle Dynamic
Impedance Range up to 32 Ω
Frequency Response Range 20 - 20000Hz
Earbud Battery Capacity 350mAh
Call Duration (50% volume) Approx. 7 hours
Play Duration (50% volume) Approx. 8 hours
Total Battery Life (with Charging Case) Up to 30 hours
Charging Interface Type-C (5V/0.5A)
Features With Microphone, Volume Control, Sound Isolating, Support APP, Full-Color Touch Screen, AI Translation (150 languages), ENC Active Noise
Waterproof Yes (Sweat and Rain resistant)
Certifications CE, FCC
Detailed specifications of the HTC NE11 earbuds
Figure 8.1: Key Product Specifications

9. User Tips

Here are some helpful tips for getting the most out of your HTC NE11 earbuds:

  • Language Selection: The earbuds support translation for 150 languages. Explore the full list and select your desired languages directly on the charging case's touch screen or through the companion app.
  • Live Translation: The "Face to Face translate" feature is designed for real-time or near real-time conversations. Ensure a stable internet connection for optimal performance, especially for less common languages.
  • Comfortable Fit: The ergonomic OWS design with flexible titanium wire and a three-point support structure ensures a stable and comfortable fit. Experiment with the positioning to find the most secure and comfortable placement for extended listening sessions.
  • Optimizing Sound: Utilize the different sound modes (Music, Game, Movie) to enhance your audio experience based on your activity.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official product documentation or contact the retailer/manufacturer directly. Keep your proof of purchase for any warranty claims.

A detailed user manual in PDF format is available for download. Please refer to the product page or manufacturer's website for the link to the User Manual (PDF).

© 2024 HTC. All rights reserved.


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