1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Hizpo Carplay 4G AI Systems Android 13 Car Radio. This advanced multimedia system is designed specifically for Mercedes Benz C-Class W204 models from 2011-2014 with NTG 4.5 systems and is compatible with left-hand drive vehicles only. It features a 10.25-inch QLED screen, AI Voice Assistant Pro, 4G connectivity, and supports various car integration features.

Figure 1: Hizpo Carplay 4G AI Systems Android 13 Car Radio in a Mercedes Benz C-Class W204
2. Safety Information
- Ensure professional installation to prevent damage to the unit or vehicle.
- Do not attempt to operate the device in a way that distracts you from driving.
- Keep the unit away from water and extreme temperatures.
- Only use approved accessories and cables.
- Refer to your vehicle's owner's manual for additional safety guidelines.
3. Package Contents
Verify that all items are present in your package:

Figure 2: Included Accessories
- Power Cable with 4G SIM card slot
- Canbus Decoder Box
- LVDS Convert Cable
- AUX Cable
- 4G LTE Antenna
- GPS Antenna
- USB Cable (x2)
- External Microphone
- Rear Camera Input RCA Cable
- Frame Fitting
4. Installation Guide
Professional installation is highly recommended for this product. Incorrect installation may cause damage to the unit or your vehicle.
4.1. Confirm Original Car NTG Version
Before installation, it is crucial to confirm your car's original NTG version to ensure compatibility. This unit is designed for NTG 4.5 systems.

Figure 3: Confirming Original Car NTG Version
- NTG 4.0: Typically uses a 10-pin LVDS connector.
- NTG 4.5: Typically uses a 4-pin LVDS connector.
- NTG 5.0: Also uses a 4-pin LVDS connector, but the interface may differ.
Ensure your vehicle is a Mercedes Benz C-Class W204 (2011-2014) with an NTG 4.5 system and is left-hand drive.
4.2. Physical Installation
The new display unit replaces the original screen. The process involves removing the existing screen and installing the new unit using the provided frame fitting.

Figure 4: Before and After Installation
4.3. Wiring Diagram
Connect the provided power cable, Canbus decoder box, LVDS convert, AUX cable, 4G LTE antenna, GPS antenna, USB cables, external microphone, and rear camera input RCA cable according to the vehicle's specific wiring and the provided instructions (if any are included with the rear camera). The power cable includes a 4G SIM card slot; ensure the SIM card is inserted before turning on the device.
5. Initial Setup
5.1. CanBus Type Settings
After physical installation, you may need to configure the CanBus settings to match your vehicle model and year. This is crucial for proper integration with your car's original functions.

Figure 5: CanBus Type Settings
- Go to 'Settings' on the main menu.
- Select 'Factory' (password may be required, typically 8888).
- Navigate to 'Car model' and select the appropriate Mercedes Benz C-Class W204 (2011-2014) option.
- If your car model is special or not listed, contact customer support for assistance.
6. Operating Instructions
6.1. User Interface (UI)
The unit offers multiple user interface themes. You can switch between them to personalize your experience.

Figure 6: Multiple User Interface Options
6.2. Navigation (GPS)
The system supports various online and offline navigation applications such as Google Maps, Herewego, Sygic, Navitel, and Yandex. For offline maps, download them via Wi-Fi or 4G LTE.

Figure 7: GPS Navigation
6.3. Media Playback
Enjoy your favorite music and videos directly on the unit. The system supports various digital media formats including MP3, MP4, WMA, and JPEG.

Figure 8: Audiovisual Feast
You can play video and audio files from external USB devices (up to 2TB compatibility).

Figure 9: USB Connection
6.4. Bluetooth 5.0
Connect your smartphone via Bluetooth 5.0 for hands-free calling, access to your phone book, call records, and music playback.

Figure 10: Bluetooth 5.0 Functionality
6.5. CarPlay / Android Auto
The unit supports both wired and wireless CarPlay and Android Auto, allowing seamless integration of your smartphone's features.

Figure 11: Android Auto Connection

Figure 12: Built-in CarPlay
6.6. Split Screen
Utilize the split-screen feature to run two applications simultaneously, such as navigation and music, or an ADAS camera feed and music.

Figure 13: Split Screen Functionality
6.7. Steering Wheel Control
Control the navigation and other functions using your car's original command button and steering wheel control keys.

Figure 14: Steering Wheel Control
6.8. AI Voice Assistant Pro
The AI Voice Assistant supports 10 voices (US English, Arabic, German, Spanish, Mexican Spanish, French, Italian, Brazilian Portuguese, Japanese, Swedish, Serbian, Slovak, Slovenian, Swahili, THAI, Turkish, Welsh, Ukrainian, Hebrew, Greek, Spain's Basque, Spanish, Hungarian, Armenian, Yiddish, Hindi, Urdu India, Indonesian, Vietnamese) and includes online radio and track tracking. Features like Locus Management, Parking Location, and AI Security enhance your driving experience.

Figure 15: AI Voice Assistant Pro Features
6.9. 4G Network
The unit has a built-in 4G network module. Insert a 4G SIM card into the dedicated slot before powering on the device. The unit supports various 4G bands.

Figure 16: Built-in 4G Network
6.10. Network Sharing
You can share your smartphone's network with the car radio via three methods:
- 2.4G & 5G WiFi: Connect to your phone's hotspot for optimal internet connection.
- Bluetooth Tethering: A power-saving option for running widgets or streaming music.
- USB Network Tethering: An exclusive feature that allows you to share network via USB cable and charge your phone simultaneously.

Figure 17: Network Sharing Options
6.11. Original Car Functions
Many original car functions remain usable with the new unit, including speed, engine speed, door info, parking brake, seat belt reminder, AC display, original sound, command control, lighting display, and reversing video.

Figure 18: Original Car Functions
7. Settings
The unit provides various settings to customize your experience:
- Backlight Settings: Adjust screen brightness.
- Door Window Settings: Configure door warning and driver's position settings.
- Sound Settings: Adjust small speaker volume and AUX automatic switching.
- Reverse Setting: Configure reverse track, rear car radar, full screen reverse, reversing standard (AHD_1080P25 supported), reverse mirror, and reverse mute.
- Individuation: Car screen resolution, split screen display, no original car display, automatic switching of radar enable, activate Car Aux, external mouse, original car knob control.
- Version: View software and hardware version information.
8. Optional Features (Sold Separately)
Enhance your driving experience with these optional accessories:
8.1. DAB+ Box
Connect a DAB+ Box via USB to enjoy digital radio programs with improved sound quality and signal reception compared to FM.

Figure 19: DAB+ Box Connection and Comparison
8.2. TPMS Function
Monitor your tire pressure in real-time with an optional external or built-in TPMS sensor. The system displays pressure and temperature for all four tires.

Figure 20: TPMS Function Display
8.3. Torque Pro (OBD2 & Car)
Connect a PJ-908 Bluetooth OBD2 Scanner Tool to access real-time vehicle data such as air velocity, fuel situation, fuel system status, fuel pressure, coolant temperature, error codes, fuel consumption, and fuel injection advance time.

Figure 21: Torque Pro (OBD2) Interface
8.4. ADAS DVR Camera
Enhance driving safety with an optional HD 1080P ADAS USB DVR Camera. Features include Lane Departure Warning Distance Assist (LDWS) and Forward Collision Warning Distance Monitoring (FCWS).

Figure 22: ADAS DVR Camera Features
9. Specifications

Figure 23: System Parameters Overview
| Feature | Specification |
|---|---|
| Operating System | Android 13 |
| RAM | 6G |
| ROM | 64G |
| CPU | 8-Core A55 Architecture, 1.6GHz Max Core Frequency, 28nm Process (UIS 8581A) |
| Display Size | 10.25 inches |
| Resolution | 1920*720 QLED Screen |
| Touch Screen | Yes (G+G Full-Fit Screen) |
| Built-in Screen | Yes |
| Out Power | 4*50W |
| Voltage | 12 V |
| Item Weight | 2kg |
| Max External Memory | 256G (USB Port Up to 2TB) |
| TF/Micro SD Slot | 0 |
| Din | Double Din |
| Special Features | Built-In Speaker/Microphone, Wi-Fi Function, Support 4G Network, Support Can-Bus, Built-in GPS, Mobile Phone, MP3 players, Voice Control, DSP, CarPlay, Android Auto, Reversing Input, Split Screen, Support Steering Wheel Control |
| Digital Media Format | Mp3, MP4, WMA, JPEG |
| OSD Language | Multi-language support (Chinese, Arabic, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, etc.) |
| Material | Metal & Plastic |
| Certification | CE, FCC |
| Canbus Box | Included |

Figure 24: Extreme Performance Details

Figure 25: Product Dimensions
10. Maintenance
- Screen Cleaning: Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Avoid harsh chemicals.
- Software Updates: Periodically check for software updates to ensure optimal performance and access to new features. Updates can usually be found in the system settings under 'Version'.
- General Care: Avoid exposing the unit to direct sunlight for prolonged periods or extreme temperatures.
11. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on | Incorrect wiring, blown fuse, power supply issue. | Check all power connections, vehicle fuses. Consult a professional installer. |
| No sound | Volume too low, incorrect audio source, wiring issue. | Increase volume, select correct audio input (AUX), check speaker wiring. |
| GPS not working | GPS antenna not connected, poor signal, software issue. | Ensure GPS antenna is properly installed and has a clear view of the sky. Check navigation app settings. |
| CanBus functions not working | Incorrect CanBus settings. | Verify CanBus type settings in the 'Factory' menu match your vehicle. |
| CarPlay/Android Auto not connecting | Bluetooth not paired, USB cable issue, phone compatibility. | Ensure Bluetooth is paired. Try a different USB cable. Check phone compatibility with CarPlay/Android Auto. |
12. User Tips
- For optimal performance, ensure your unit's software is always up to date.
- When using navigation, consider downloading offline maps for areas with poor network coverage.
- Utilize the split-screen feature to multitask safely while driving, keeping navigation visible alongside other apps.
- Familiarize yourself with the AI Voice Assistant commands to control functions without taking your hands off the wheel.
- If experiencing any issues with original car functions, double-check the CanBus settings.
13. Warranty and Support
This product comes with a manufacturer's warranty. For specific warranty details, please refer to the documentation provided at the time of purchase or contact the seller directly. For technical support or assistance with installation, please reach out to the Hizpo GPS Store customer service.
14. Product Demonstration Video
Watch this video for a visual demonstration of the unit's features, user interface, navigation, media playback, and settings.
Video 1: Hizpo Car Radio Features Overview





