TYXGOO CLM920 4G LTE SIM WiFi Router User Manual

1. Introduction

The TYXGOO CLM920 is a versatile 4G LTE SIM WiFi Router designed to provide high-speed wireless internet access. Featuring WiFi 6 technology and a maximum transmission rate of 300Mbps, it supports a wide range of 4G bands, making it suitable for various application scenarios including home, office, remote areas, and outdoor use. With its integrated SIM card slot and four high-gain external antennas, the CLM920 offers a stable and reliable connection for up to 32 devices.

2. Package Contents

Please check the box for the following items:

• 1 x CLM920 4G LTE SIM WiFi Router
• 1 x Packing Box
• 1 x SIM Card Holder
• 1 x User Manual (this document)
• 1 x Power Adapter

3. Product Overview

3.1 Device Layout and Indicators

The CLM920 router features several indicators and ports for easy operation and monitoring.

• Power Indicator: Indicates the power status of the device.
• WiFi / WPS Light: Shows the status of the Wi-Fi network and WPS function.
• Ethernet Port Status Indicator: Indicates activity on the Ethernet ports.
• LTE Light: Shows the status of the 4G LTE connection.
• Signal Intensity Light: Displays the strength of the 4G LTE signal.
• RESET Button: Used to restart the device (short click) or restore factory settings (long press).
• SIM Card Slot: For inserting a Micro SIM card.
• Network Cable (LAN/WAN) Ports: For wired network connections.
• Update USB Port: For debugging or firmware updates.
• Power Adapter Port: For connecting the power adapter.
• WPS Button: Not available on this model.
• Voice Port: For voice services (if supported by your SIM card and network).

3.2 Dimensions

4. Specifications

5. Setup Instructions

Follow these steps to set up your CLM920 router:

1. Insert SIM Card: Locate the SIM card slot on the rear panel of the router. Carefully insert your Micro SIM card into the slot. Ensure it is correctly oriented and fully seated. If you have a smaller SIM card, use the provided SIM card holder.
2. Connect Power: Connect the included power adapter to the router's power port and then plug the adapter into a power outlet. The Power Indicator light on the front panel should illuminate.
3. Power On: The router should automatically power on. Wait for the LTE Light and Signal Intensity Lights to indicate a stable 4G connection. This may take a few moments.
4. (Optional) Connect Network Cable: If you wish to connect a device via a wired connection, or use the router in WAN mode, connect an Ethernet cable to one of the LAN/WAN ports on the rear panel.

6. Operating Instructions

6.1 Connecting Devices

Once the router is powered on and has established a 4G connection, you can connect your devices:

• Wi-Fi Connection: Search for the router's Wi-Fi network name (SSID) on your device (e.g., smartphone, laptop, tablet). The default SSID and password are usually printed on a label on the bottom of the router. Select the network and enter the password to connect.
• Ethernet Connection: For wired devices, connect an Ethernet cable from the device to one of the LAN ports on the router.

6.2 Advanced Features

The CLM920 supports several advanced functions for professional settings:

• VPN Support: For secure network connections.
• TTL (Time To Live) Management: For specific network configurations.
• Oort Mapping: For network address translation.
• Watchdog Function: To monitor and automatically restart the router if it becomes unresponsive.
• WPA/WPA2 Encryption: Ensures a safe and secure internet connection, protecting against various network attacks.

6.3 Device Capacity

The CLM920 router can support up to 32 connected devices simultaneously, providing a stable and smooth network experience without lag.

7. Maintenance

• Restarting the Device: A short press of the RESET button will restart the router. This can often resolve minor connectivity issues.
• Restoring Factory Settings: If you encounter persistent issues or wish to clear all configurations, press and hold the RESET button for more than 5 seconds. This will restore the router to its default factory settings.
• Environmental Conditions: Ensure the router is operated within the specified temperature range of -10°C to 45°C and humidity range of 5% to 95% to ensure optimal performance and longevity.
• Cleaning: Use a soft, dry cloth to clean the router. Do not use liquid cleaners or aerosols.

8. Troubleshooting

• No Internet Connection:
  • Check if the SIM card is correctly inserted and activated.
  • Verify that the LTE Light is solid, indicating a stable 4G connection. If it's blinking or off, there might be a network issue or SIM card problem.
  • Ensure the router is within a good signal coverage area. Check the Signal Intensity Lights.
  • Restart the router by briefly pressing the RESET button.
• Slow Internet Speed:
  • Check the signal strength indicators. Weak signal can lead to slow speeds.
  • Reduce the number of connected devices or bandwidth-intensive activities.
  • Ensure your SIM card plan supports the desired speeds.
• Cannot Connect to Wi-Fi:
  • Verify that the Wi-Fi light is on.
  • Double-check the Wi-Fi password.
  • Try restarting the router.
• Router Unresponsive:
  • If the router is completely unresponsive, try unplugging the power adapter, waiting 10 seconds, and plugging it back in.
  • If issues persist, perform a factory reset (long press the RESET button). Note that this will erase all custom settings.

9. User Tips

• Optimal Placement: For the best 4G signal and Wi-Fi coverage, place the router in an open area, away from obstructions like thick walls, large metal objects, and other electronic devices that might cause interference.
• SIM Card Compatibility: Always ensure your SIM card is compatible with the router's supported 4G bands (B1/3/7/8/20/28/38/40/41) for your region to guarantee optimal performance.
• Regular Restarts: Occasionally restarting your router (e.g., once a month) can help maintain network stability and performance.

10. Warranty and Support

For any technical issues, warranty claims, or further assistance, please contact the seller or manufacturer directly. Refer to your purchase documentation for specific contact information and warranty terms.