Introduction
This manual provides instructions for the installation, operation, maintenance, and troubleshooting of the Hitachi HCWA21NEHH Line Controller (Model 2104828.B). This device serves as a wired remote controller and control panel accessory for Hitachi Central Air Conditioning systems, enabling precise management of your air conditioning unit's functions.

Figure 1: Hitachi HCWA21NEHH Wired Remote Controller and packaging.
1. Setup and Installation
Proper installation is crucial for the optimal performance of your Hitachi Line Controller. It is recommended that installation be performed by a qualified technician.
1.1 Unpacking
- Carefully remove the controller and all accessories from the packaging.
- Verify that all components are present: Line Controller unit, mounting plate, connection cables, and any included fasteners.
- Inspect the unit for any signs of damage during transit.

Figure 2: Controller unit with included wiring and accessories.
1.2 Mounting
- Choose a suitable location for the controller, typically on an interior wall, away from direct sunlight, heat sources, or drafts that could affect temperature readings.
- Secure the mounting plate to the wall using appropriate screws and anchors. Ensure it is level.

Figure 3: Rear view of the mounting plate, showing attachment points.
1.3 Wiring
- Before connecting any wires, ensure that the power supply to the central air conditioning unit is turned OFF at the circuit breaker.
- Connect the provided communication cables from the central air conditioning unit to the terminals on the back of the controller, following the wiring diagram specific to your Hitachi AC system (refer to your main AC unit's manual for detailed wiring schematics).
- Ensure all connections are secure and correctly polarized.
- Once wiring is complete, carefully attach the controller unit to the mounted plate.
- Restore power to the central air conditioning unit.
2. Operating Instructions
The Hitachi Line Controller provides intuitive control over your central air conditioning system. Familiarize yourself with the buttons and their functions.

Figure 4: Front panel of the Hitachi Line Controller.
2.1 Button Functions
- POWER (On/Off): Press to turn the air conditioning system on or off.
- MODE: Cycles through operating modes such as Cool, Heat, Fan, Dry, Auto.
- FAN: Adjusts the fan speed (e.g., Low, Medium, High, Auto).
- SWING: Controls the louver swing function for air distribution.
- TIMER: Sets programmed on/off times for the unit.
- FUNCTION: Accesses additional settings or advanced features.
- CANCEL: Cancels current selections or exits a menu.
- CONFIRM: Confirms selections or enters a menu.
- Up/Down Arrows (∧/∨): Adjusts temperature settings, navigates menus, or changes timer values.
2.2 Basic Operation
- Turning On/Off: Press the POWER button.
- Selecting Mode: Press the MODE button repeatedly until the desired mode is displayed.
- Adjusting Temperature: Use the ∧ (Up) or ∨ (Down) arrow buttons to set the desired temperature.
- Setting Fan Speed: Press the FAN button to cycle through available fan speeds.
3. Maintenance
Regular maintenance ensures the longevity and efficient operation of your line controller.
- Cleaning: Gently wipe the surface of the controller with a soft, dry cloth. For stubborn marks, a slightly damp cloth with mild soap can be used, followed by a dry wipe. Avoid abrasive cleaners or solvents.
- Inspection: Periodically check the wiring connections at the back of the unit to ensure they are secure. Do not attempt to open the controller casing unless you are a qualified technician.
- Environmental Conditions: Ensure the controller is not exposed to extreme temperatures, high humidity, or direct water spray.
4. Troubleshooting
If you encounter issues with your Hitachi Line Controller, refer to the following common troubleshooting steps:
- Controller Not Responding:
- Check if the central air conditioning unit has power.
- Ensure the controller's power button is pressed.
- Verify all wiring connections are secure and correctly installed.
- If the display is blank, check the power supply to the controller.
- Incorrect Temperature Readings:
- Ensure the controller is not exposed to direct sunlight, drafts, or heat sources that could interfere with its internal temperature sensor.
- System Not Changing Modes/Fan Speed:
- Confirm that the central air conditioning unit is operational and not in an error state.
- Ensure you are pressing the correct buttons (MODE, FAN) and confirming selections if necessary.
If problems persist after attempting these steps, contact a qualified HVAC technician or Hitachi customer support for assistance.
5. Specifications
| Feature | Detail |
|---|---|
| Product Type | Central Air Conditioning Line Controller / Control Panel Accessory |
| Brand | Hitachi |
| Model Numbers | HCWA21NEHH, 2104828.B |
| Fixed Type | Hook (for mounting) |
| High-concerned chemical | None |
| Origin | Mainland China |
| Package Dimensions (L x W x H) | 20 cm x 20 cm x 10 cm |
| Package Weight | 1.0 kg |
6. Warranty and Support
For warranty information, technical support, or service inquiries, please contact your authorized Hitachi dealer or the manufacturer's customer service department. Keep your purchase receipt and product model information handy when contacting support.
7. User Tips
- Always refer to your main Hitachi Central Air Conditioning unit's manual for specific compatibility and detailed wiring diagrams.
- Ensure the controller's display is clear and free from obstructions for easy readability.
- When adjusting settings, allow a few moments for the central AC unit to respond to commands.





