DIFANG 10K 20MPHD Four Lens IP Camera User Manual

1. Introduction

The DIFANG WIFI-TS621ZS is an advanced 10K 20MPHD Four Lens IP Camera designed for comprehensive outdoor and indoor security surveillance. It features a unique four-lens system, 10X optical zoom, intelligent tracking, and robust weather resistance to provide reliable monitoring and peace of mind.

2. Package Contents

Before installation, please verify that all items are present in your package:

• 1x DIFANG WIFI-TS621ZS PTZ Camera
• 1x User Manual
• 1x Power Supply (DV12v)
• 1x Screw Bag for installation
• 1x Certificate

3. Setup Guide

3.1 Physical Installation

The camera is designed for both ceiling and wall-mounted installations. Ensure the mounting surface is sturdy enough to support the camera's weight. The camera is IP65 waterproof, making it suitable for outdoor use, resistant to rain, snow, dust, and lightning.

3.2 Wiring and Connections

Connect the camera to power using the provided DV12v power supply. For network connectivity, you can use either 2.4GHz WiFi or an RJ-45 network cable. The camera features a reset button, HD lenses, dual core lamps, and a TF card slot for local storage.

3.3 App Installation and Initial Setup

1. Download the O-KAM app from your mobile device's app store (available for Android and iOS).
2. Register or log in to your O-KAM account.
3. Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
4. Ensure your mobile device is connected to a 2.4GHz WiFi network during the initial setup.

4. Operating Instructions

4.1 Multi-Screen Monitoring

The camera's four-lens system allows for simultaneous viewing of four different areas on your screen, providing comprehensive coverage. The top three lenses are fixed, offering a wider viewing range, while the bottom lens features pan-tilt-zoom (PTZ) functionality for dynamic monitoring.

4.2 Pan, Tilt, and Zoom (PTZ) Control

The main PTZ lens offers a horizontal movement range of 355° and a vertical movement range of 90°. The two side lenses can be manually adjusted with a pan of 180° and a tilt of 180° to cover specific angles. Use the O-KAM app to control the PTZ lens and utilize the 10X optical zoom feature.

4.3 Automatic Tracking and Humanoid Detection

The camera supports 360° automatic tracking, continuously monitoring and following moving objects. With advanced humanoid detection, it can distinguish human figures from other movements, reducing false alarms. You can set specific alarm zones within the app.

4.4 Night Vision Modes

The camera offers versatile night vision options:

• Infrared Mode: Provides clear black and white images in low light conditions using infrared LEDs.
• Full Color Night Vision: In white light automatic mode, the camera utilizes its white LEDs to provide vivid, full-color images even at night.

4.5 Two-Way Audio

Equipped with high-quality speakers and microphones, the camera enables clear two-way communication. This feature is useful for interacting with visitors, deterring intruders, or communicating with delivery personnel.

4.6 Intrusion Alarm

When a human body is detected at night, the camera will automatically activate its lights, sound an alarm, and push a notification message to your phone, providing an immediate alert to potential threats.

4.7 Video Demonstration

Watch this video for a visual guide on the camera's features, including manual lens adjustment, alarm sound, humanoid tracking, multi-screen selection, PTZ rotation, automatic cruise, infrared night vision, and full color night vision.

5. Maintenance

5.1 Cleaning

Regularly clean the camera lenses and housing with a soft, damp cloth to ensure optimal image clarity. Avoid using harsh chemicals or abrasive materials that could damage the camera's surface or lenses.

5.2 SD Card Management

If using an SD card for local storage, periodically check its status via the O-KAM app. Format the SD card as needed to maintain recording performance and free up space. Replace the SD card if it shows signs of degradation or failure.

5.3 Firmware Updates

Keep the camera's firmware updated through the O-KAM app to ensure access to the latest features, security patches, and performance improvements.

6. Troubleshooting

6.1 Connectivity Issues

• No WiFi connection: Ensure the camera is within range of your 2.4GHz WiFi network. Restart your router and the camera. Verify WiFi password in the app.
• Network cable not working: Check the RJ-45 cable connection. Ensure your network is active.

6.2 Image Quality Problems

• Blurry image: Clean the camera lenses. Check for obstructions in the camera's field of view.
• Poor night vision: Ensure the area is not excessively dark or that there are no strong light sources directly facing the camera, which can interfere with night vision.

6.3 Motion Detection Not Working

• No alerts: Check the motion detection settings in the O-KAM app. Ensure alarm zones are correctly configured and notifications are enabled.
• False alarms: Adjust the sensitivity of motion detection in the app.

6.4 Camera Unresponsive

If the camera becomes unresponsive, try pressing the reset button (refer to the Product Parameters diagram for location) or power cycling the device by unplugging and replugging the power supply.

7. Specifications

8. Warranty and Support

The DIFANG WIFI-TS621ZS camera typically comes with a 12-month warranty. For specific warranty details, technical support, or service inquiries, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.

9. User Tips

• Optimal Placement: For best results with automatic tracking and humanoid detection, mount the camera in a location that provides a clear, unobstructed view of the primary area you wish to monitor.
• WiFi Signal Strength: Ensure a strong 2.4GHz WiFi signal at the camera's installation location for stable performance. Consider a WiFi extender if the signal is weak.
• SD Card Choice: If purchasing an SD card separately, opt for a high-quality, high-endurance card designed for continuous recording to maximize its lifespan and reliability.
• App Familiarization: Spend some time exploring all the features within the O-KAM app, such as setting up custom alarm zones, adjusting motion sensitivity, and scheduling recording times, to fully utilize your camera's capabilities.