1. Introduction
The KZ Krio In-Ear Wireless Earbuds are designed to deliver a superior audio experience with advanced features such as LDAC Lossless Audio, 6-Mic Hybrid Active Noise Cancellation (ANC), and APTX Audio Decoding. This manual provides detailed instructions to help you get the most out of your KZ Krio earbuds.

2. Package Contents
- KZ Krio In-Ear Wireless Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- Silicone Ear Tips (L, M, S sizes)
- User Manual
3. Setup and First Use
3.1 Charging the Earbuds and Case
- Place the earbuds into the charging case.
- Connect the charging case to a power source using the provided Type-C USB cable.
- The indicator light on the charging case will show charging status. Ensure the case and earbuds are fully charged before first use.
A full charge provides approximately 8 hours of earbud playtime, and the charging case offers approximately 3 additional charges, totaling around 32 hours of battery life. A quick 10-minute charge can provide up to 2 hours of listening time.

3.2 Pairing with a Device
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "KZ Krio" in the list of available Bluetooth devices and select it to connect.
- Once connected, you will hear an audible confirmation.
The KZ Krio features New Generation Bluetooth 5.3 for stable and efficient wireless connection.

3.3 Wearing the Earbuds
Choose the correct size of silicone ear tips (L, M, S) for a comfortable and secure fit. A proper seal is crucial for optimal sound quality and noise cancellation performance.

3.4 KZ Official App
Download the official KZ APP to unlock more hidden features. The app allows you to locate and search for the TWS, check battery status in real-time, switch between different sound modes, customize sound preferences, and personalize controls.

4. Operating Instructions
4.1 Touch Controls
The KZ Krio earbuds feature minimalist UI touch controls:
- Play/Pause: Tap once on either earbud.
- Last Song / Next Song: Tap the left earbud twice for the previous song, tap the right earbud twice for the next song.
- Hang up/Answer Call: Tap once on either earbud during a call.
- Reject Incoming Call: Long press either earbud for 2 seconds.
- Activate Voice Assistant (Siri): Long press the right earbud for 2 seconds.
- Switch ANC/Transparency/Standard Mode: Long press the left earbud for 2 seconds to cycle through Transparency Mode, ANC Mode, and Standard Mode.
Note: Some functions may vary by device.

4.2 Active Noise Cancellation (ANC)
The KZ Krio features 6-Mic Hybrid ANC technology, providing up to -55dB of deep noise cancellation. This system uses feedback, feedforward, and phone call noise cancellation microphones to effectively reduce environmental noise.

4.3 Noise Cancellation Modes
The earbuds offer three noise cancellation modes for flexible adaptation to different scenarios:
- Transparency Mode: Ideal for daily conversations, driving, or cycling, allowing you to clearly perceive your external environment.
- ANC Mode: Best for commuting or noisy environments, providing a quiet and high-quality listening experience.
- Standard Mode: For general use, offering balanced sound performance.

4.4 Call Noise Cancellation
Equipped with a new Qualcomm high-end chipset, the Krio features CVC omnidirectional call noise cancellation. This technology effectively filters surrounding noise and wind, restoring clear human voices for efficient and focused communication.

4.5 Dual Device Smart Connection
Seamlessly switch between two connected devices, allowing you to stay connected and enjoy uninterrupted audio without the need to manually disconnect and reconnect.
5. Maintenance and Care
- Cleaning: Regularly clean the earbuds, ear tips, and charging case with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials.
- Ear Tips: Remove and clean the silicone ear tips periodically with mild soap and water. Ensure they are completely dry before reattaching.
- Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage.
- Battery Care: To prolong battery life, avoid exposing the earbuds and charging case to extreme temperatures. Charge them regularly, even if not used frequently.
- Water Resistance: The product is not specified as waterproof. Avoid exposure to water or excessive moisture.
6. Troubleshooting
6.1 Pairing Issues
- Earbuds not pairing with device: Ensure Bluetooth is enabled on your device and the earbuds are in pairing mode (open the charging case). Try forgetting the device in your Bluetooth settings and re-pairing.
- Only one earbud connecting: Place both earbuds back into the charging case, close it, then open it again to reset. Ensure both earbuds have sufficient charge.
6.2 Sound Issues
- No sound or low volume: Check the volume levels on both your device and the earbuds. Ensure earbuds are properly seated in your ears for a good seal.
- Distorted sound: Move closer to your connected device to avoid interference. Check for any obstructions between the earbuds and your device.
6.3 Charging Issues
- Earbuds not charging: Ensure the charging contacts on the earbuds and inside the case are clean and free of debris. Verify the charging cable and power adapter are working correctly.
- Charging case not charging: Try a different Type-C cable and power adapter.
6.4 Active Noise Cancellation (ANC) Performance
- ANC not effective: Ensure the earbuds are properly seated in your ears with a good seal. The noise cancellation effect may vary due to ear shape, ear tip size, wearing status, and environmental noise.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | KZ |
| Model | Krio |
| Bluetooth Version | 5.3 |
| Communication | Wireless |
| Wireless Type | Bluetooth |
| Codecs | SBC, AAC, LDAC, Apt-X, APTX ADAPTIVE |
| Vocalism Principle | Dynamic |
| Active Noise-Cancellation | Yes (6-Mic Hybrid ANC, -55dB Deep Noise Cancellation) |
| Call Noise Cancellation | CVC Omnidirectional Call Noise Cancellation |
| Control Button | Yes |
| Volume Control | Yes |
| Earphone Playing Time | ≈8 hours |
| Total Battery Life (with case) | ≈32 hours |
| Earhooks Battery Capacity | 40mAh |
| Charging Case Battery Capacity | 300mAh |
| Charging Interface | Type-C |
| Bluetooth Range | ≈15 meters |
| Latency | 55ms Ultra-Low Latency |
| Material | Plastic |
| Certification | CE |
| Origin | Mainland China |
Note: All above data are measured by KZ laboratory, and may vary slightly depending on the specific situation and testing environments.




8. Warranty and Support
8.1 Free Returns
Enjoy free returns within 90 days of purchase. Please refer to the seller's return policy for detailed terms and conditions.
8.2 Security & Privacy
Your security and privacy are important. We do not share your personal details with any third parties without your consent. Your personal details are kept safe and secure.
8.3 Customer Support
For any questions, technical assistance, or warranty claims, please contact the seller or manufacturer directly through the platform where the product was purchased. Please provide your order number and a detailed description of the issue for prompt support.





