DIVEDEER Automatic Window Cleaning Robot User Manual

1. Introduction

The DIVEDEER Automatic Window Cleaning Robot is designed to simplify window cleaning with its intelligent features and powerful suction. This robot adheres to glass surfaces, navigates automatically, and cleans efficiently, freeing you from the tedious task of manual window washing. This manual provides essential information for safe and effective use of your new device.

2. Important Safety Instructions and Warnings

2.1. Attention! Must Read Before Use

• This product is not intended for use by children. Individuals with physical, sensory, or psychological disorders, or those lacking knowledge of the product's functions and operation, must be supervised by a fully competent user. Ensure the product is used safely and securely.
• This product is designed for cleaning framed windows and glass. It is not suitable for frameless windows or glass. If the window or glass frame has a damaged silicone rubber edge, exercise caution as the machine may leak air and fall during cleaning.

2.2. General Safety Matters

• Always use the original power adapter. Using a non-original adapter may cause product failure or damage.
• Ensure adequate ventilation and heat dissipation for the adapter during use. Do not cover the power adapter with other objects.
• Do not use the adapter in humid environments or touch it with wet hands.
• Charge the window cleaner at the voltage specified by the power adapter.
• Do not use a damaged power adapter, charging cable, or power plug. Unplug the power plug before cleaning or maintaining the machine. Do not disconnect power by unscrewing the extension cord.
• Do not disassemble the power adapter. If faulty, replace the entire power adapter. Contact customer service for assistance.
• The product battery poses a risk of combustion or chemical injury if not handled properly. Do not disassemble the battery, short-circuit it, or expose it to fire or temperatures above 60°C.
• Dispose of used batteries at a local professional waste battery product recycling center in accordance with national laws and regulations.
• Do not immerse this product in liquids (e.g., beer, water, drinks) or leave it in a humid environment for extended periods.
• Keep this product away from direct sunlight and heat sources (e.g., radiators, heaters, microwave ovens, gas stoves).
• Avoid strong magnetic fields.
• Store this product out of reach of children.
• Use this product within an ambient temperature range of 0°C to 40°C (32°F to 104°F).
• Do not use on damaged glass or objects with uneven surfaces, as this may prevent sufficient vacuum suction.
• The built-in battery should only be replaced by the manufacturer or designated service center.
• Disconnect power before removing or handling the battery.
• Operate this product strictly according to these instructions. The manufacturer is not responsible for property damage or personal injury caused by improper use.

2.3. Risk of Electric Shock

• Ensure the power is completely disconnected and the machine is off before cleaning or maintaining it.
• Do not pull the power plug by dragging the extension cord; always unplug it properly.
• Discontinue use if the machine or power supply is damaged. Contact your local after-sales center or dealer for repair.
• Do not use water to clean the machine body or power adapter.
• Do not use this product in dangerous areas such as near open flames, in bathrooms with flowing water, or near swimming pools.
• Do not damage or twist the power cord. Avoid placing heavy objects on the power cord or adapter.

2.4. Operational Warnings

• Before operation, attach the safety rope securely to a stable indoor object.
• Before turning on the machine, check the safety rope for damage and ensure it is securely knotted.
• When cleaning glass without a blocking table (e.g., a balcony), set up a safety warning area below.
• Fully charge the built-in backup battery before use (green light indicates full charge).
• Do not use in rainy or wet weather conditions.
• Turn on the machine first, then place it on the window glass.
• Ensure the machine is safely attached to the window surface before releasing your hands.
• Before turning off the machine, hold it to prevent dropping.
• Do not use this product to clean frameless windows or glass.
• Ensure the cleaning cloth is properly attached to the bottom of the machine to prevent air leakage.
• Do not spray water directly on the machine or its bottom; spray water only on the cleaning cloth.
• Do not allow children to use the machine.
• Remove any items from the glass surface before use.
• Keep hair, loose clothing, fingers, and other body parts away from the machine's working parts.
• Do not use the machine in areas with flammable or explosive solids or gases.

3. Product Description and Parameters

3.1. Product Overview

The DIVEDEER Window Cleaning Robot features a vacuum motor for strong suction, allowing it to adhere to and move freely on vertical glass surfaces. It includes a power failure protection system with a backup battery to prevent falls during power outages. The robot utilizes two cleaning wheels with suction cups for movement and cleaning, equipped with easily removable and replaceable microfiber cleaning cloths for effective cleaning. With artificial intelligence, it plans cleaning paths, detects frames, and automatically cleans the entire window. A manual remote control mode offers flexible operation.

3.2. Specifications

3.3. Package Contents

The package includes:

• 1 x Main Unit
• 1 x Power Cord + Adapter
• 1 x Remote Control (batteries not included)
• 2 x Cleaning Rings (4 total)
• 1 x 4-meter Extension Cord
• 1 x Spray bottle (for non-spray models like YTK-330)
• 10 x Cleaning cloths (YTK-330 model includes 12 cleaning cloths)
• 1 x User Manual (English/Russian versions)

4. Setup

4.1. Power Connection

1. Connect the AC power cord to the adapter.
2. Insert the threaded connector into the power connector of the robot's fuselage and tighten it.
3. Plug the power cord into a suitable power socket.

The device has a built-in battery for standby power supply during power failures. Ensure the battery is fully charged before use (indicated by a green light).

• First, turn off the power switch on the device. Connect the power cord. An orange light indicates charging.
• When the green light is on, the battery is fully charged.

4.2. Installing the Cleaning Cloth and Ring

Ensure the cleaning cloth is properly placed on the cleaning ring, and the cleaning ring is correctly attached to the cleaning wheel to prevent air leakage.

4.3. Attaching the Safety Rope

1. For glass doors and windows without a balcony, place a danger warning on the ground below to prevent people from approaching.
2. Before use, check if the safety rope is damaged or if the knot is loose.
3. Fasten the safety rope securely to a fixed object in the room to prevent the robot from falling.

4.4. Filling the Water Tank

1. Do not add any cleaning agents other than water to the water tank.
2. Open the silicone cover and add clean, impurity-free water.
3. Do not overfill the water tank; 80% capacity is sufficient to maintain stable air pressure.

5. Operating Instructions

5.1. Attaching the Machine to Glass

1. Press and hold the power button for 2 seconds to turn on the device. Confirm that the fan rotates.
2. Place the machine on the glass, maintaining a certain distance from the window frame.
3. Ensure the machine is securely attached to the glass before releasing your hands.

5.2. Cleaning Function

5.2.1. Dry Wipe

• For the first wipe, perform a "dry wipe" without spraying water to remove sand from the glass surface.
• If water or detergent is sprayed on the cleaning cloth or glass first, it may mix with sand to form a muddy residue, reducing cleaning effectiveness.
• Dry wiping is most effective in sunny or low-humidity weather.

5.2.2. Wet Wipe

The robot has water spray holes. When in auto cleaning mode:

• Automatic Water Spray: Press the "AU" button on the remote control. The machine will emit two "beep...beep" sounds, indicating automatic water spray mode is on, and water will be sprayed intermittently. Press "AU" again to turn off.
• Manual Water Spray: Press the water spray button on the remote control once to spray water once.

5.3. Intelligent Path Planning Modes

The robot uses an AI 4.0 intelligent chip for autonomous path planning, ensuring comprehensive cleaning.

• Auto Clean Up and Then Down: Cleans vertically.
• Auto Clean Left and Then Down: Cleans horizontally from left.
• Auto Clean Right and Then Down: Cleans horizontally from right.

5.4. Removing the Machine After Cleaning

1. Hold the window cleaner with one hand and press the power button for 2 seconds with the other hand to turn off the power.
2. Carefully remove the window cleaning robot from the window.
3. Untie the safety rope and store the machine and its accessories in a dry, ventilated environment for future use.

6. Power Failure Protection (Backup Battery)

In the event of a power failure, the device's built-in backup battery will activate, providing power for up to 20 minutes (when fully charged). During this time, the machine will remain in place, emit a warning sound, and the red/blue lights will flash alternately. Retrieve the machine as soon as possible to prevent it from falling. When pulling the safety rope to retrieve the device, keep it as close to the glass as possible to avoid sudden drops.

7. The Remote Control

7.1. Remote Control Battery Safety

• Do not charge the remote control battery, disassemble it, or expose it to fire, as this may cause detonation.
• Use only AAA/RL batteries of the specified type. Do not mix different types or brands of batteries, as this may damage the circuit.
• When installing or removing batteries, push down the remote control cover. Align the negative pole with the spring first, then press it down. Incorrect installation will prevent operation.
• Do not mix new and old batteries or different models/types of batteries.

7.2. Remote Control Functions

The remote control allows you to:

• Initiate auto cleaning modes (up and then down, left and then down, right and then down).
• Manually move the robot (upward, downward, left, right).
• Control automatic water spray (AU button).
• Control manual water spray.
• Start/Pause cleaning.

8. Maintenance

• Always unplug the power cord before cleaning or maintaining the machine.
• Regularly clean the microfiber cleaning cloths. If they are too dirty, replace them with new ones.
• Clean the ultrasonic nozzle with a clean, soft cloth if the water spray function is not working correctly.
• Ensure the water tank is filled with clean, pure water.
• Check the safety rope periodically for any signs of wear or damage.

9. Troubleshooting

9.1. Machine Runs Slowly or Fails on First Use (Especially on Dirty Windows)

• Clean and dry the supplied cleaning cloth before use.
• Spray a little water or glass cleaner evenly on the cleaning cloth or the glass surface to be wiped.
• After dampening and wringing out the cleaning cloth, place it into the cleaning ring.

9.2. Machine Does Not Run Smoothly or Emits Warning Sound at Startup

This indicates friction is too high or too low:

• The cleaning cloth may be too dirty.
• The glass surface may be too slippery (e.g., if it's very clean or humidity is too low).
• The glass may have stickers or thermal insulation that reduce friction.

9.3. Machine Cannot Detect Upper Edge of Window

If the machine slides when pressing the up automatic cleaning button, preventing edge detection, switch to a different auto clean mode or manual mode using the remote control.

9.4. Machine Cannot Wipe Upper Left Side of Glass

Use the remote control's manual window cleaning mode to clean unwiped areas. This can occur if the glass or cleaning cloth is slippery, the wiped glass is wider, or the top line slides slightly.

9.5. Machine Finishes Cleaning Prematurely

If the machine stops before completing the window, press the auto clean button or manual mode button to continue the unfinished part.

9.6. Slipping and Failure to Climb

Possible reasons:

• Insufficient friction (e.g., due to stickers, thermal insulation, or fog stickers).
• The cleaning cloth is too wet, or the glass is too clean/slippery.
• Low humidity in the room.
• Incorrect starting position: When starting, place the machine at a distance from the window frame to avoid misjudgment.

9.7. Round Wheel Marks on Glass After Cleaning

The cleaning cloth is too dirty. Replace it with a clean cloth and wipe again.

9.8. Machine Stops Operation with Warning Sound and Red Light Flashing (Power Failure)

• Gently pull the safety rope back to retrieve the machine, keeping it close to the glass.
• Turn off the machine power switch.
• Check the power wire for poor contact or breakage.

9.9. Machine Stops with Red Light Flashing (Obstacle Encountered)

• Use the remote control to move the machine to a safe position, or gently pull the safety rope to retrieve it.
• Remove any obstacles on the window.
• Check for air leaks.

9.10. Arc Marks on Polished Glass at Night

For the first wipe, turn off the water spraying function and use a clean cloth to remove sand. For the second wipe, clean and replace the cloth, turn on water spraying, or keep the upper cleaning wheel clean and dry, and spray a little detergent or alcohol on the lower cleaning wheel (1 or 2 sprays) to avoid over-wetting and eliminate arc marks. Note that all wet cleaning cloths can affect operation.

9.11. Machine Does Not Stop Automatically After Cleaning All Windows

Press the power button to stop the operation.

9.12. Machine Does Not Spray Water

• Confirm that the water spray function switch is on.
• Clean the ultrasonic nozzle with a clean, soft cloth.
• Check if the water tank contains water and if the added cleaning solution is clean and pure.

10. User Tips

• Initial Start-up: After powering on, wait 20 seconds until the blue light stops flashing before starting operation. This allows the robot to detect the glass surface.
• Safety First: Always bind the safety rope when using the robot to prevent falls from high altitudes.
• Enhanced Cleaning: For better results, spray a small amount of water on the edge of the mop before starting.
• Power Requirement: Please note that this window cleaning robot requires a continuous power cord connection to operate; it is not wireless during operation.
• Suction Power: The device provides a suction power of 2800Pa, which is effective for most window cleaning tasks.
• Mode Switching: If the remote control becomes unresponsive and the device is in Auto Cleaning Mode, turn off the device, wait 1-2 minutes, then restart. After powering on, press and hold the power button to switch between Auto and Manual modes.

11. Warranty and Support

For any questions, technical support, or warranty claims, please contact your local dealer or customer service. Ensure you have your product model and purchase details available when seeking assistance.

The whole machine has passed CE, FCC, ROHS quality testing and certification. The power supply passes CCC, CE, FCC, UL, ROHS safety testing and certification.

If you encounter any issues or have questions about usage, please contact customer support for an operation video and guidance.