1. Introduction
Welcome to the Tenon A9pro Smart Lock. This advanced security device integrates multiple unlocking methods including 3D face recognition, palm vein scanning, fingerprint, password, IC card, mechanical key, and Tuya App control. Designed for home security, it offers convenience, high security, and smart monitoring capabilities for various door types.
2. Key Features
- AI Full-Scene Facial Recognition: Proximity detection for instant unlocking as you approach.
- Pioneering Palm Vein Recognition: Bank-level security, non-touch unlock within 0.4 seconds.
- AI Algorithm Fingerprint Chip: Rapid recognition (<=0.5s) with self-learning for improved accuracy over time, supporting up to 99 fingerprints.
- Multiple Unlocking Methods: Face ID, Palm Vein, Fingerprint, Password, IC Card/NFC, Mechanical Key, and Tuya App.
- True Cat Eye & Mobile Phone 24/7 Door View: Real-time monitoring and video calls via smartphone.
- Fully Automatic Lock/Unlock: Automatic unlocking upon verification and automatic locking when the door is closed.
- High-End Electronic Mortise: Patented mechatronics for smooth, durable, and power-saving operation.
- 10 Safety Designs: Enhanced security features including Grade C lock cylinder, dummy password, anti-cat eye unlocking, hidden keyhole, child lock function, emergency unlock, Type C temporary power supply, alloy body, and electromagnetic interference protection.
3. Specifications
| Feature | Detail |
|---|---|
| Unlocking Methods | Face ID, Palm Vein, Tuya App, Fingerprint, Password, IC Card / NFC, Mechanical Key |
| Screen Size | 4 Inch |
| App Connection | Tuya WiFi |
| Material | Aluminum Alloy |
| Working Power | 4200mA Lithium Battery |
| Working Environment | Temperature: -20℃～80℃; Humidity: 20%～90%RH |
| Brand Name | TENON |
| Origin | Mainland China |
| Certification | CE |
| Door Type Compatibility | Wood door, Steel door, Stainless Steel door, Aluminum door, Brass door |
| Lock Cylinder Security Grade | Grade C |
| User Capacity | 99 Groups (1 Administrator + 98 Normal Users) |
| Automatic Locking | Yes |
| Voice Prompts | English |
| Lock Body | T6068F |
| Application | Wooden or Metal Doors |
| Palm Vein Recognition Distance | 0.15-0.35m |
| Palm Vein Recognition Speed | <1 second |
| Number of Palm Vein Users | 50 groups |
| Fingerprint Recognition Speed | <=0.5 seconds |
| Fingerprint Capacity | 99 sets |
4. Installation Guide
Professional installation is recommended for optimal performance and security. Ensure your door type (wood, steel, stainless steel, aluminum, brass) is compatible with the Tenon A9pro smart lock.
General Steps (Consult a professional for detailed instructions):
- Prepare the Door: Ensure the door frame and door itself are suitable for a smart lock installation, including drilling necessary holes for the mortise and lock components.
- Install the Mortise: Insert the T6068F lock body mortise into the door.
- Install Outer Panel: Secure the outer panel of the lock, ensuring proper alignment with the mortise.
- Install Inner Panel: Attach the inner panel, connecting all necessary cables to the mortise and battery.
- Connect Power: Insert the 4200mA Lithium Battery.
- Test Functionality: Verify all unlocking methods and automatic locking features work correctly before closing the door completely.
5. Operating Instructions
The Tenon A9pro offers various convenient and secure ways to unlock your door.
5.1 Unlocking Methods
5.1.1 3D Face Recognition
As you approach the door, the lock's AI 3D face recognition system will detect your presence and scan your face. Upon successful recognition, the lock will automatically unlock. Ensure your face is clearly visible to the sensor.
5.1.2 Palm Vein Recognition
For a non-touch unlock, place your palm within 0.15-0.35 meters of the sensor. The bank-level palm vein recognition will identify you in less than 1 second. The lock supports up to 50 palm vein user groups.
5.1.3 Fingerprint Recognition
Place your registered finger on the fingerprint sensor. The AI algorithm chip provides rapid recognition (<=0.5 seconds) and self-learning capabilities, improving accuracy over time. The lock has a capacity for 99 fingerprint sets.
5.1.4 Password Entry
Enter your registered password on the keypad. The lock supports a dummy password feature to prevent peeking, where you can enter random digits before or after your actual password.
5.1.5 IC Card / NFC
Tap your registered IC card or NFC-enabled device on the designated area of the lock for quick access.
5.1.6 Mechanical Key
In case of emergency or battery depletion, use the mechanical key to unlock the door. The lock features a hidden keyhole for added security.
5.1.7 Tuya App Control
Connect your Tenon A9pro to the Tuya App via WiFi for remote control and monitoring. You can unlock the door remotely, view real-time video from the cat eye, and receive notifications.
5.2 Automatic Locking
The Tenon A9pro features a fully automatic locking mechanism. After successful identification and entry, the door will automatically lock within seconds of closing, eliminating the need to manually lock it.
5.3 Video Intercom and Monitoring
The integrated visible cat eye provides 24/7 monitoring with ultra-clear wide-angle fill light night vision. When someone presses the doorbell, you will receive a video call on your smartphone via the Tuya App, allowing you to see and communicate with visitors remotely. The system also captures and sends images/alerts if strangers linger at your door.
6. Security Features
The Tenon A9pro incorporates ten advanced safety designs to ensure the highest protection for your family:
- Grade C Lock Cylinder: Offers superior resistance to technical opening (up to 270 minutes), providing exceptional anti-theft capabilities.
- Dummy Password: Enter random digits before or after your actual password to prevent others from guessing it.
- Anti-Cat Eye Unlocking: Prevents unauthorized unlocking attempts through the peephole.
- One-Button Operation (Inside): Allows quick unlocking and locking from the inside for convenience and safety.
- Hidden Keyhole: Discreetly placed for emergency access, making it difficult for intruders to locate.
- Child Lock Function: Prevents accidental opening of the door by children.
- Emergency Unlock: Equipped with a hidden mechanical switch for quick escape in emergencies.
- Type C Temporary Power Supply: If the battery is depleted, you can connect a power bank via the Type C port for temporary power to unlock the door.
- Alloy Body: The lock body is made of a durable alloy through a one-piece die casting process.
- Electromagnetic Interference Protection: Shielded against electromagnetic interference to prevent electronic attacks.
7. Maintenance
- Regular Cleaning: Wipe the lock's surface with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the finish or electronic components.
- Battery Management: The lock uses a 4200mA Lithium Battery. Monitor battery levels via the Tuya App and recharge or replace as needed. Use the Type C temporary power supply feature if the battery runs out unexpectedly.
- Sensor Care: Keep the fingerprint, face recognition, and palm vein sensors clean and free from dust or smudges for optimal performance.
- Mechanical Key: Store the mechanical key in a safe, accessible location outside the home for emergency use.
- Software Updates: Ensure the Tuya App and lock firmware are updated regularly to benefit from the latest security enhancements and features.
8. Troubleshooting
Here are some common issues and potential solutions:
- Lock not responding: Check the battery level. If low, recharge using the Type C port or replace the battery.
- Recognition failure (fingerprint, face, palm vein): Ensure sensors are clean and your registered biometric data is correctly enrolled. Try re-enrolling if issues persist.
- App connectivity issues: Ensure your home WiFi network is stable and the lock is within range. Restart the lock and your router if necessary. Verify the Tuya App is updated to the latest version.
- Automatic locking not engaging: Check for any obstructions preventing the door from closing fully. Ensure the lock's sensors are clean and unobstructed.
- Forgotten password: Use an alternative unlocking method (e.g., fingerprint, app, mechanical key) and reset the password via the lock's settings or the Tuya App.
- Emergency unlock: If all electronic methods fail, use the mechanical key via the hidden keyhole.
9. User Tips
- Regularly Update Biometrics: As fingerprints can change over time due to wear or injury, consider re-enrolling your fingerprints periodically for consistent recognition.
- Vary Passwords: Change your access passwords regularly for enhanced security. Utilize the dummy password feature to deter onlookers.
- Monitor App Notifications: Keep an eye on notifications from the Tuya App for alerts regarding unusual activity or low battery warnings.
- Backup Access: Always keep your mechanical key in a secure, easily accessible location outside your home, such as with a trusted neighbor or in a secure lockbox.
- Child Lock Awareness: Familiarize yourself with the child lock function to prevent unintended door openings by young children.
10. Warranty and Support
The Tenon A9pro Smart Lock comes with a 1-year warranty. For any technical assistance, troubleshooting, or warranty claims, please contact our customer service:
- WhatsApp: +86 152 3213 8097
- Email: kaigui8881@163.com
Our service team is available to assist you with any inquiries regarding your smart lock.
