1. Introduction
The Mortal Android 14.0 TV Stick Q2S is a compact and powerful media player designed to transform your television into a smart entertainment hub. Featuring the Allwinner H313 quad-core processor, Android 14.0 operating system, and support for 4K and 8K video decoding, it offers a seamless streaming experience. With dual-band Wi-Fi 6 and Bluetooth 5.0, it ensures fast connectivity and compatibility with various peripherals.
2. Package Contents
Before setting up your TV Stick, please ensure all items are present in the package:
- 1 x Mortal Q2S TV Stick
- 1 x USB Power Cable
- 1 x Voice Remote Control
- 1 x User Manual
- 1 x Packaging Box
3. Setup Instructions
Follow these steps to install and power on your Q2S TV Stick:
- Connect to TV: Insert the HDMI port of the TV Stick directly into an available HDMI port on your television.
- Connect Power: Connect the TV Stick to a 100-240V power socket using the provided 5V, 2A power plug and USB power cable.
- Power On & Network Setup: Wait for the device to start automatically. Once the main interface appears, navigate to the network settings to connect to your Wi-Fi network. After connecting, you can begin using the internet normally.
4. Operating Instructions
4.1 General Operation
The Q2S TV Stick runs on Android 14.0 OS, providing an intuitive and user-friendly interface. It supports Google voice search, allowing for easy content discovery and navigation.
4.2 Voice Remote Control
The included voice remote control allows for smart voice operation. Simply press the voice button and speak your commands to open apps, search for content, or control playback.
4.2.1 Bluetooth Voice Remote Pairing
To pair your voice remote control with the TV Stick:
- After powering on the TV Stick, enter the main interface.
- Press the voice button on the remote control to wake up the Bluetooth connection.
- Press and hold the "OK" button and the "Volume Down" button on the remote control simultaneously for 5 seconds.
- Release the buttons after the light on the remote control flashes. The remote will automatically pair with the device.
4.3 Screen Mirroring
The Q2S TV Stick supports wireless screen mirroring for Windows, iOS, and Android systems, allowing you to cast content from your mobile devices or computer to your TV using Airplay, Miracast, or DLNA protocols.
4.4 Applications and Web Browsing
The device comes with a built-in Chrome browser for web browsing and is compatible with a vast number of applications available through the Google Play Store, catering to various entertainment and productivity needs.
5. Specifications
| Feature | Description |
|---|---|
| Model Number | Q2S |
| Operation System | Android 14.0 |
| Processor | Allwinner H313 Quad-core Cortex-A53, up to 1.5GHz |
| GPU | Mali-G31 MP2 (supports hardware 3D graphics acceleration) |
| Memory (RAM/ROM) | 2GB RAM + 8GB ROM / 2GB RAM + 16GB ROM options |
| Video Decoding | 8K HDR full-core decoding, 4K@60fps, 1080P (Full-HD) |
| Wi-Fi | Wi-Fi 6, Dual-band 2.4G / 5.8G |
| Wi-Fi Range | 10m |
| Bluetooth | BT5.0 |
| Connectors | HDMI-Compatible, Type-C Power, USB 2.0 |
| Antenna Type | Internal |
| Transmission Distance | <50m |
| Picture Format | BMP, JPEG |
| Video Format | AVI, DivX, MKV, DAT, VOB, MPG, MPEG, MOV, MP4, RM, RMVB, WMV |
| Hard Disk Capacity | 8GB / 16GB (internal storage) |
| Built-in Speaker | No |
| Built-in Battery | No |
| Certifications | CE, FCC, RoHS |
| Dimensions (approx.) | 10cm (length), 8cm (height), 6.5cm (width) |
| Package Weight (approx.) | 0.162 kg |
6. Troubleshooting
If you encounter issues with your Mortal Q2S TV Stick, refer to the following common problems and solutions:
- No Power/No Display:
- Ensure the USB power cable is securely connected to both the TV Stick and a working power adapter (5V, 2A).
- Verify that the power adapter is plugged into a live electrical outlet.
- Check if the TV is set to the correct HDMI input source.
- Remote Control Not Responding:
- Ensure the remote control has fresh batteries.
- Re-pair the Bluetooth voice remote control by following the instructions in Section 4.2.1.
- Ensure there are no obstructions between the remote and the TV Stick.
- No Internet Connection:
- Go to the TV Stick's network settings and ensure Wi-Fi is enabled and connected to your desired network.
- Verify your Wi-Fi router is working correctly and within range.
- Try restarting both the TV Stick and your Wi-Fi router.
- Video Playback Issues (Buffering, Low Quality):
- Ensure you have a stable and strong Wi-Fi connection, especially for 4K/8K content. Consider using the 5.8Ghz band for faster speeds.
- Close any unnecessary background applications on the TV Stick.
- Check your internet service provider's speed.
7. User Tips
Maximize your experience with the Mortal Q2S TV Stick with these helpful tips:
- Utilize Voice Control: Take advantage of the voice remote for quick searches and navigation, saving time compared to manual input.
- Optimize Wi-Fi: For the best streaming performance, especially with 4K/8K content, connect to a 5.8GHz Wi-Fi network if available.
- Regular Updates: Keep your Android 14.0 OS and applications updated to ensure optimal performance and access to the latest features and security patches.
- Screen Mirroring: Explore the screen mirroring feature (Airplay, Miracast, DLNA) to easily share content from your phone or computer to your TV.
- Heat Dissipation: Ensure the TV Stick has adequate ventilation to prevent overheating, especially during extended use. The device is designed with multiple vents for efficient heat dissipation.
8. Maintenance
To ensure the longevity and optimal performance of your TV Stick, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or abrasive materials.
- Ventilation: Ensure the TV Stick is placed in a well-ventilated area and that its vents are not obstructed.
- Temperature: Avoid exposing the device to extreme temperatures, direct sunlight, or high humidity.
- Storage: When not in use for extended periods, disconnect the power and store the device in a cool, dry place.
- Software: Periodically check for and install system and application updates to maintain performance and security.
9. Warranty & Support
For specific warranty information, return policies, or technical support, please refer to the documentation provided at the time of purchase or contact your seller directly. The product is certified with CE, FCC, and RoHS standards.
