Hindetel H30

Hindetel H30 X62 5G Portable Wi-Fi Modem User Manual

Model: H30 | Brand: Hindetel

1. Introduction

The Hindetel H30 X62 is a state-of-the-art 5G portable Wi-Fi modem designed to provide blazing-fast, reliable internet connectivity on the go. Featuring a compact, pocket-sized design, extended battery life, and versatile networking options, it supports both physical SIM and eSIM functionalities, making it a global version device. This manual provides essential information for setting up, operating, and maintaining your device.

Hindetel eSIM portable Wi-Fi device with key features listed

Image: Hindetel eSIM portable Wi-Fi device highlighting its global version, ultra-portable design, blazing-fast 5G, 15-hour battery life, and versatile networking options.

2. Package Contents

Please check the box for the following items:

  • Hindetel H30 X62 5G Portable Wi-Fi Modem
  • Type-A to Type-C USB Cable
  • Quick Start Guide (QSG)
  • Safety Warning Document
  • Warranty Card
  • Declaration of Conformity

3. Getting Started

3.1 Device Layout and Controls

Diagram of the Hindetel H30 device showing USB 3.0 port, Confirm Key, Scroll Key, Power/LCD ON/OFF Key, SIM and Reset key, and External Antenna port.

Image: Device diagram illustrating the location of the USB 3.0 port, Confirm Key, Scroll Key, Power/LCD ON/OFF Key, SIM and Reset key, and External Antenna port.

  • USB 3.0 Port (Type-C): For charging and USB tethering.
  • "Confirm" Key: Used to select options on the LCD screen.
  • "Scroll" Key: Used to navigate through menu options on the LCD screen.
  • "Power"/LCD ON/OFF Key: Press and hold to power on/off the device; short press to turn the LCD screen on/off.
  • SIM and Reset Key: Insert SIM card here. A hidden reset button is also located in this area.
  • External Antenna Port (TS9): Connect optional external antennas for improved signal reception. There are two such ports.

3.2 SIM/eSIM Installation

The device supports one 4FF (Nano) UICC/USIM card. It also supports eSIM functionality.

  1. Locate the SIM slot on the side of the device.
  2. Gently insert your Nano SIM card into the push slot until it clicks into place. Ensure the card is oriented correctly.
  3. For eSIM activation, please refer to your service provider's instructions and the device's Web UI settings.

3.3 Powering On/Charging

  1. To power on, press and hold the "Power" key until the LCD screen illuminates.
  2. To charge the device, connect the provided Type-C USB cable to the USB 3.0 port on the modem and the other end to a compatible power adapter (15W or 18W PD recommended) or a computer's USB port.
Diagram showing a 5G mobile router being charged via USB and connected to a laptop for multi-device internet access.

Image: Illustration of charging the 5G Mobile Router using a power adapter and its use for multi-device internet access via Wi-Fi and USB Tethering.

4. Operating Instructions

4.1 Screen Display Overview

Close-up of the device screen showing network status, data usage, and menu options.

Image: Device screen displaying signal strength, Wi-Fi indicator, connected devices, new SMS indicator, 5G indicator, operator name, time, upload/download speeds, and total data used.

  • Signal Strength/Network Mode: Indicates cellular signal strength and current network type (e.g., 5G, LTE).
  • Wi-Fi Indicator & Connected Devices: Shows if Wi-Fi is active and the number of connected devices.
  • New SMS Indicator: Notifies of new text messages.
  • 5G Indicator: Confirms 5G network connection.
  • Operator Name: Displays the name of your mobile network operator.
  • Time: Current time.
  • Upload/Download Speed: Real-time data transfer rates.
  • Total Data Used: Cumulative data consumption.

4.2 Connecting to Wi-Fi

  1. Power on the Hindetel H30.
  2. On your Wi-Fi enabled device (laptop, smartphone, etc.), search for available Wi-Fi networks.
  3. Select the SSID (network name) displayed on the H30's screen.
  4. Enter the Wi-Fi password shown on the H30's screen when prompted.
  5. Your device should now be connected to the internet.
Device screen showing menu options for Wi-Fi and network settings.

Image: Device screen displaying menu options including "WiFi & Password", "Network Connection", "Data Plan Limitation", "Wi-Fi Settings", and "WPS".

4.3 Network Settings (Web UI)

For advanced settings, access the device's Web User Interface (Web UI) via a web browser on a connected device. The default IP address and login credentials can be found in the Quick Start Guide or on the device itself.

Through the Web UI, you can manage:

  • SMS/Quota/APN/PIN Management
  • Network Selection
  • Data Usage / Statistic
  • DHCP Server, NAT, IP Firewall, Proxy DNS
  • Security features (SIM Lock, Secure boot)
  • Wi-Fi AP Features (MU-MIMO, Dual Band Combine SSID, Auto Channel Select)
  • Hidden SSID settings
  • Security Modes: Open, WPA2-PSK, WPA-PSK / WPA2-PSK, WPA3-SAE, WPA2-PSK / WPA3-SAE with AES
  • Access Control (STA blacklist/white list)
  • WPS (Pin and PBC, WPS2.0)

4.4 Using External Antennas

For enhanced cellular signal reception, you can connect two external antennas to the device's TS9 connectors.

  1. Ensure the device is powered off.
  2. Locate the two external antenna ports (TS9 connectors) on the side of the device.
  3. Carefully connect your TS9-compatible external antennas to these ports.
  4. Power on the device. The external antennas should now be active.
Side view of the Hindetel H30 showing the TS9 connectors for external antennas.

Image: Side view of the 5G pocket mobile Wi-Fi device, illustrating the TS9 connectors for external antennas.

4.5 USB Tethering

The device supports USB 3.1 for data transfer, allowing you to share its internet connection directly with a computer via the Type-C USB cable.

  1. Connect the Hindetel H30 to your computer using the Type-C USB cable.
  2. On the device's screen or Web UI, enable USB Tethering if it's not automatically activated.
  3. Your computer should now detect the H30 as a network adapter and gain internet access.

5. Specifications

5.1 Hardware Specifications

Feature Description
LCD 2.4-inch TFT 320*240
USB Port Type-C, USB3.1 (support data transfer)
Buttons Power Key, Menu Key, Select Key, Confirm Key, Reset (Hidden)
External Antenna 2 x TS-9 connectors (1 for Tx/Rx, 1 for Rx)
Card Slot 1 x 4FF (Nano) UICC/USIM, push slot
Battery 4500mAh Li-ion (un-removable)
Dimensions (WxDxH) 138*72.4*17mm
Charger Power 15W (5V/3A) / 18W (9V/2A@PD) quick charging
Weight 200g

5.2 RF Functions (Cellular)

Feature Description
Chipset Qualcomm Snapdragon X62
Standard Compliant 3GPP Release 16 (LTE and 5G)
Supported NR Sub-6 Bands N2/N5/N25/N41/N70/N71/N77
Supported LTE Bands B2/B4/B5/B12/B13/B17/B41/B66/B71
Modulation (Sub-6) UL: 256QAM, DL: 256QAM
Modulation (LTE) DL: 256QAM, UL: 256QAM
MIMO (Sub-6) DL: 4x4, UL: 2x2
MIMO (LTE) DL: 4x4, UL: 1x1
Internal Antennas 4 (for both LTE and 5G)
Peak Data Rate (NSA) 3.4Gbps@DL, 550Mbps@UL
Peak Data Rate (SA) 2.4Gbps@DL, 900Mbps@UL
Output Power Class (WCDMA) Class 3 (23 dBm ±2 dB)

5.3 Wi-Fi Specifications

Feature Description
Chipset QCA2064
Standard Compliant IEEE 802.11 a/b/g/n/ac/ax (AX1800)
Bands 2.4 GHz (2x2 MIMO) + 5.8 GHz (2x2 MIMO)
Max Connected Devices Up to 32
Security Modes Open, WPA2-PSK, WPA-PSK / WPA2-PSK, WPA3-SAE, WPA2-PSK / WPA3-SAE with AES
WPS Pin and PBC, WPS2.0
Wi-Fi AP Features MU-MIMO, Dual Band Combine SSID, Auto Channel Select (ACS)

5.4 Antenna Gain

  • Cellular Gain: 3.9dBi
  • WiFi Gain: 4.1dBi

5.5 Environmental Conditions

Condition Value
Operating Temperature 0°C to 40°C
Storage Temperature -20°C to 60°C
Operating Humidity 5 to 95% RH (Non-condensing)
Storage Humidity 5 to 95% RH (Non-condensing)

5.6 Software Features

  • Web UI with Multiple Language Support
  • SMS/Quota/APN/PIN Management
  • Network Selection
  • Data Usage / Statistic Monitoring
  • DHCP Server, NAT, IP Firewall, Proxy DNS
  • Security: SIM Lock and Secure Boot Features
  • Firewall: DMZ/MAC Filter/IP Filter/URL Filter/Port Filter

6. Troubleshooting

If you encounter issues with your Hindetel H30, try the following steps:

  • No Network Connection: Ensure your SIM card is correctly inserted and active. Check network coverage in your area. Verify APN settings via the Web UI.
  • Slow Speeds: Check signal strength on the device screen. If signal is weak, try repositioning the device or connecting external antennas. Reduce the number of connected devices.
  • Wi-Fi Not Visible: Ensure Wi-Fi is enabled on the device. Check if the SSID is hidden in the Wi-Fi settings via the Web UI.
  • Device Not Responding: Press and hold the Power key for 10 seconds to force a restart. If the issue persists, use a pin to press the hidden Reset button (this will restore factory settings).
  • Battery Issues: Ensure you are using a compatible charger (15W or 18W PD). If the battery drains quickly, check for excessive usage or poor signal conditions which can increase power consumption.

7. Maintenance

  • Keep the device clean and free from dust. Use a soft, dry cloth for cleaning.
  • Avoid exposing the device to extreme temperatures, direct sunlight, or high humidity.
  • Do not disassemble the device, as this will void the warranty.
  • Store the device in a cool, dry place when not in use for extended periods.
  • Regularly check for firmware updates via the Web UI to ensure optimal performance and security.

8. Warranty and Support

The Hindetel H30 X62 5G Portable Wi-Fi Modem comes with a 2-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims. For technical support, troubleshooting assistance, or warranty inquiries, please contact your retailer or the manufacturer's customer service.

An additional user manual in PDF format is available for download. You can access it here: User Manual (PDF).