PuRuikai PRK-309

Contents

PuRuiKai Window Cleaning Robot User Manual

Model: PRK-309

1. Introduction

Thank you for purchasing the PuRuiKai Window Cleaning Robot. This manual provides detailed instructions for the safe and efficient operation, setup, maintenance, and troubleshooting of your device. Please read this manual carefully before using the product to ensure optimal performance and longevity.

The PuRuiKai Window Cleaning Robot is designed for automatic cleaning of glass surfaces with intelligent path planning, powerful 2800Pa suction, and edge detection technology. It aims to simplify window cleaning tasks, allowing users to enjoy a modern smart home life.

PuRuiKai Window Cleaning Robot with remote control and cleaning pads

Figure 1: PuRuiKai Window Cleaning Robot (Model PRK-309)

Video 1: Demonstration of the PuRuiKai Window Cleaning Robot in action.

2. Important Safety Instructions and Warnings

2.1. Attention! Must read before use

  • Do not allow children to operate this product. Users with physical, sensory, or psychological illnesses, as well as those who lack understanding of the product's functions and operations, must use it under the supervision of fully capable users after being familiar with the usage process and safety risks. Children should not use this product as a toy.
  • This product is only used to clean glass with frames. If the silicone rubber edge of the window glass frame is damaged, please pay special attention to prevent the machine from leaking air and falling off during the cleaning process. Users must observe the usage scenario to ensure the safe and reliable use of the product.

2.2. Safety Matters

  • Always use the original adapter. Using a non-original adapter may cause product failure or damage.
  • Ensure the adapter has enough space for ventilation and heat dissipation. Do not wrap the power adapter with other objects.
  • Do not use the adapter in a humid environment. Do not touch the power adapter with wet hands.
  • Charge the window cleaner at the voltage that the power adapter can withstand (110V~240V).
  • Do not use a damaged power adapter, charging cable, or power plug.
  • Before cleaning and maintaining the machine, the power plug must be unplugged. Do not disconnect power by unscrewing the extension cord to prevent electric shock.
  • Do not disassemble the power adapter. If faulty, replace the entire power adapter. Contact local customer service or distributor for assistance.
  • The product battery, if not handled properly, poses a risk of combustion or chemical injury. Do not disassemble the battery to avoid short circuits. Do not use in fire or high-temperature environments above 60°C.
  • Hand over used batteries to a local professional waste battery product recycling center for recycling, complying with national laws and regulations.
  • Do not immerse this product in liquids (e.g., beer, water, drinks) or leave it in a humid environment for a long time.
  • Do not expose this product to sunlight and keep it away from heat sources (e.g., radiators, heaters, microwave ovens, gas stoves).
  • Do not place this product in a strong magnetic field.
  • Store this product out of reach of children.
  • Use this product in 0°C~40°C (32°F~104°F) ambient temperature.
  • Do not clean damaged glass or objects with uneven surfaces, as the product may not achieve sufficient vacuum suction or may damage the machine.
  • The built-in battery can only be replaced by the manufacturer or designated dealer/after-sales center.
  • Before removing or handling the battery, the power must be disconnected.
  • Operate this product in strict accordance with the instructions. The manufacturer is not responsible for property damage or personal injury caused by improper use.

2.3. Risk of Electric Shock

  • Ensure the power is completely disconnected and the machine is off before cleaning or maintaining.
  • Do not drag the power plug through the extension cord; unplug properly.
  • Do not continue to use the product if the machine or power supply is damaged. Contact your local after-sales center or dealer for repair.
  • Do not use water to clean the machine body and power adapter.
  • Do not use this product in dangerous areas such as open fire, bathrooms with water flowing from open nozzles, or near swimming pools.
  • Do not damage or twist the power cord. Do not place heavy objects on the power cord or adapter.

2.4. General Warnings

  1. Before operation, attach the safety rope and tie it securely to a stable indoor unit.
  2. Before turning on, check the safety rope for damage and secure knotting.
  3. When cleaning glass without a blocking table, set up a safety warning area downstairs.
  4. Fully charge the built-in backup battery before use (green light on).
  5. Do not use in rainy or wet weather.
  6. Turn on the machine first, then place it on the window glass.
  7. Ensure the machine is safely attached to the window surface before releasing your hands.
  8. Before turning off the machine, hold it to avoid dropping.
  9. Do not use this product to clean frameless windows or glass.
  10. Ensure the cleaning cloth is properly attached to the bottom to prevent air leakage.
  11. Do not spray the machine or its bottom; spray water only on the cleaning cloth.
  12. Do not allow children to use the machine.
  13. Remove any items from the glass surface before use.
  14. Keep hair, loose clothes, fingers, or other body parts away from the working parts.
  15. Do not use the machine in areas with flammable and explosive solids or gases.

3. Product Description & Specifications

3.1. Product Overview

The PuRuiKai Window Cleaning Robot utilizes a powerful vacuum motor to adhere to glass surfaces and move freely. It features a backup battery for power failure protection, preventing falls. Two well-designed cleaning wheels with microfiber cloths ensure efficient cleaning. The robot incorporates artificial intelligence for path planning, frame detection, and automatic cleaning. Manual remote control is also available for flexible operation.

Product Diagram with numbered parts: 1. Orange Light: Charging, 2. Green Light: Charging complete, 3. Blue Light: Normal operation, 4. Red Light: Machine Abnormal, 5. One-button Start, 6. Power Socket, 7. Safety Rope Hanging Hole, 8. Water Tank, 9. Clean Cloth, 10. Blue Light, 11. Green Light, 12. Remote Control Receiving Window

Figure 2: Product Diagram and Components

3.2. Key Features

  • Intelligent Path Planning: AI-powered automatic path recognition and edge detection.
  • Powerful Suction: Upgraded brushless motor provides 2800Pa vacuum adsorption for stable cleaning without sliding.
  • Automatic Water Spraying: Ultrasonic nozzle design for thorough and clean window washing.
  • Efficient Cleaning: Dual-disc simulated twisting and sweeping with high-density microfiber cleaning cloths.
  • Safety Protection: Built-in backup battery for power outage protection (20-25 minutes) and a 150-kg load-bearing climbing safety rope.
  • Versatile Use: Suitable for various scenarios including casement windows, mirrors, glass doors in office buildings, malls, schools, and residential houses.
AI Intelligent Chip for automatic path recognition, Targeted homogenization technology, One-press start on framework

Figure 3: Intelligent Features

3.3. Product Specifications

AttributeSpecification
Product NameIntelligent window cleaning robot
Model NumberPRK-309
External Dimensions295*145*100mm
Net Weight1030g
Suction Power2800Pa
Input Voltage100~240V / 200~240V 50Hz/60Hz
Rated Power72W
Battery Capacity500mAh / 650mAh
Power Failure Protection Time30min (backup battery)
Way to ControlRemote control
Noise65-70dB
Border DetectionAutomatic
Fall Arrest ControlPower failure protection (backup battery) safety rope
Cleaning ModeIntelligent path planning modes
Water Tank Capacity50ml
Water Spraying MethodManual / Auto
Cord Length4.5M
MaterialPlastic
CertificationCE

4. Setup

4.1. Unpacking and Package Contents

Carefully unpack the product and ensure all items are present. The package typically includes:

Individual Package contents: Manual, Host, Remote Control, 4 Rags, Safety Rope, Adapter + Power Cord, 2 Cleaning Rings, Water Bottle

Figure 4: Package Contents

  1. Manual (1)
  2. Host (Window Cleaning Robot) (1)
  3. Remote Control (1)
  4. Rags (4)
  5. Safety Rope (1)
  6. Adapter + Power Cord (1)
  7. Cleaning Ring (2)
  8. Water Bottle (1)

4.2. Power Connection

The machine must be connected to a power supply during operation. The internal battery is for backup during power outages only.

  1. Connect the AC power cord to the adapter.
  2. Insert the type threaded connector into the power connector of the robot's fuselage and tighten it.
  3. Plug the power cord into a suitable electrical socket (110V~240V).
Diagram showing power connection steps: AC power cord to adapter, adapter to robot, plug into socket.

Figure 5: Power Connection Diagram

Note: The device has a built-in battery for standby power supply in case of power failure. Ensure the battery is fully charged before use (green light on). First, turn off the power switch on the device, connect the power cord. An orange light indicates charging. A green light indicates a full charge.

4.3. Install the Cleaning Cloth and Cleaning Ring

Ensure the cleaning cloth is properly placed on the cleaning ring, and the cleaning ring is correctly attached to the cleaning wheel to prevent air leakage.

Diagram showing installation of cleaning cloth onto cleaning ring and then onto the robot's cleaning wheels.

Figure 6: Cleaning Cloth and Ring Installation

4.4. Attach a Safety Rope

For safety, always attach the safety rope before operating the robot, especially when cleaning windows at height. Tie the safety rope securely to a stable indoor object to prevent accidental falls.

Diagram showing how to attach the safety rope to a fixed object indoors.

Figure 7: Safety Rope Attachment

4.5. Add Water to the Tank

Use the provided water bottle to add clean, impurities-free water to the water tank. Do not add any other cleaning agents directly to the water tank. Fill the tank to about 80% capacity to maintain stable air pressure.

Diagram showing how to open the silicone cover and add water to the robot's water tank.

Figure 8: Adding Water to the Tank

5. Operating Instructions

5.1. Attaching the Machine to the Glass

  1. Press and hold the One-button Start button for 2 seconds to turn on the robot. Confirm that the fan rotates.
  2. Wait 20 seconds after starting up until the blue light stops flashing. This allows the robot to properly detect the glass plane.
  3. Place the machine on the glass surface, keeping a certain distance from the window frame.
  4. Ensure the machine is safely attached to the glass before releasing your hands.
Diagram showing the robot being placed on a window and the cleaning process steps: Suction, Wiping, Spray, Wiping.

Figure 9: Attaching to Glass and Cleaning Process

5.2. Cleaning Function

The robot offers both dry and wet wiping modes, with automatic and manual water spraying options.

Dry Wipe

For the first wipe, especially on dirty glass, perform a "dry wipe" without spraying water to remove loose sand and dust. If you spray water or detergent first, it may mix with sand to form yellow mud, reducing cleaning effectiveness. Dry wiping is best in sunny or low-humidity weather.

Wet Wipe

The robot has one water spray hole. When cleaning, it moves forward and sprays water.

  • Automatic Water Spray: By default, automatic intermittent water spraying is turned on when the robot starts cleaning. Press the automatic water spray button on the remote control once to turn it off (one beep), and press it again to turn it on (two beeps).
  • Manual Water Spray: During cleaning, press the Manual water spray button on the remote control to spray water once.
Image showing the innovative atomization nozzle and the 40ml water tank area on the robot.

Figure 10: Atomization Nozzle and Water Tank

5.3. Intelligent Path Planning Modes

The robot can be controlled to follow different cleaning paths:

  • Up-to-down: Climbs to the top and then cleans automatically downwards.
  • Left-to-right: Automatically cleans from left to right.
  • Right-to-left: Automatically cleans from right to left.
Diagrams illustrating three cleaning modes: Up-to-down, Left-to-down, Right-to-down.

Figure 11: Intelligent Path Planning Modes

5.4. Power Failure Protection (Backup Battery)

In case of a power failure, the built-in backup battery activates, providing power for up to 30 minutes (when fully charged). The machine will stay in place, emit a warning sound, and the red/blue lights will flash alternately. Retrieve the machine as soon as possible using the safety rope to prevent falling.

Diagram showing the robot on a window with its power cord connected, and an illustration of the internal backup battery system.

Figure 12: Power Failure Protection

5.5. Cleaning Completed

  1. Hold the window cleaner with one hand and press the One-button Start button for 2 seconds with the other hand to turn off the power.
  2. Remove the window cleaning robot from the window.
  3. Untie the safety rope and store the machine and its accessories in a dry, ventilated environment for next use.

6. Remote Control

The remote control allows you to manage the robot's movements and functions. Ensure proper battery installation (No., AAA/RL batteries of the same specification, aligning the negative pole with the spring first). Do not charge, disassemble, or expose remote control batteries to fire.

Image of the remote control with various buttons for directional movement, auto cleaning modes, water spray, and start/pause.

Figure 13: Remote Control and its Functions

ButtonFunction
▲Climb to the top and then automatic clean
▼Manual upward movement
◀Auto clean from right to left
▶Manual downward movement
⟳Auto clean from left to right
⟲Manually move to the left
AUAutomatic water spray
💧Manually move to the right
▶||Manual water spray
⏏Start/Pause

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your window cleaning robot.

  • Cleaning the Machine Body: Always unplug the power cord before cleaning the robot's body. Do not use water directly on the machine body or power adapter.
  • Cleaning Cloths: The microfiber cleaning cloths are replaceable and machine-washable. Replace them if they become too dirty to maintain cleaning effectiveness.
  • Battery Disposal: When the battery reaches the end of its life, hand it over to a local professional waste battery recycling center in accordance with national laws and regulations.
  • Checking Cleaning Wheel Screws: Periodically check if the screws of the cleaning wheels are loose. If so, lock them, but do not overtighten, as this may affect the glass glue thickness or the performance of beveled window frames.

8. Troubleshooting

This section addresses common issues you might encounter and provides solutions.

  1. Machine runs slowly or fails during first use (especially on dirty outer windows):
    • Clean and dry the supplied cleaning cloth before use.
    • Spray a little water or glass cleaner evenly on the cleaning cloth or the glass surface.
    • Ensure the cleaning cloth is dampened and wrung out before placing it in the cleaning ring.
  2. Machine does not run smoothly or emits a warning sound (friction too large/small):
    • Check if the cleaning cloth is too dirty; replace it if necessary.
    • If using on glass with low-friction stickers, thermal insulation stickers, or fog stickers, these surfaces may not be suitable.
    • If the glass is very clean, it might be too slippery.
    • In low humidity environments (e.g., air-conditioned rooms), the glass may become too slippery after multiple wipes.
  3. Machine cannot detect the upper edge of the window when pressing the up automatic cleaning button:
    • This can happen if the robot slides. Press the appropriate key on the remote to switch to a different auto clean mode.
  4. Machine cannot wipe the upper left side of the glass:
    • Use the remote control's manual window cleaning mode to target the unwiped area. This can occur if the glass or cleaning cloth is slippery, the wiped area is wider, or the top line slides slightly.
  5. Machine doesn't clean windows completely but finishes early:
    • Press the auto window mode button on the remote control to continue the unfinished part.
  6. Slipping and not climbing:
    • Friction is too small (e.g., low-friction stickers).
    • Cleaning cloth is too wet, or the glass is very clean and slippery.
    • Low humidity can make the glass too slippery.
    • When starting, place the machine at a distance from the window frame to avoid incorrect judgment.
  7. Arc marks remain on polished glass after cleaning (especially at night):
    • For the first time, turn off water spraying and use a clean cloth to remove sand.
    • For subsequent wipes, clean and replace the cloth, turn on water spraying, or keep the upper cleaning wheel clean and dry. Spray a little detergent or alcohol (1 or 2 sprays) on the lower cleaning wheel to prevent it from being completely wet. This can eliminate arc traces.
  8. Machine doesn't run smoothly:
    • Cleaning cloth is too dirty; replace it.
    • If cleaning different types of glass surfaces (e.g., glass area, sticker area, thermal insulation sticker area), use it in a single area.
    • If the cleaning wheel screw is loose, tighten it (do not overtighten).
  9. Warning sound and red light flashing when machine stops due to power failure:
    • Gently pull the safety rope back to the machine, keeping it close to the glass.
    • Turn off the machine power switch.
    • Check the power wire for poor contact or breakage.
  10. Machine stops due to unknown obstacles (red light flashes, no warning sound):
    • Use the remote control to move the machine back to a safe position, or gently pull the safety rope back, keeping it close to the glass.
    • Remove any obstacles on the window.
    • Check for air leaks.
  11. Machine cleans all windows but doesn't stop automatically:
    • Press the One-button Start button to stop the operation.

9. User Tips

  • Initial Start-up: After turning on the robot, wait approximately 20 seconds for the blue light to stop flashing. This allows the robot to properly detect the glass surface before it begins cleaning.
  • Safety Rope: Always attach the safety rope to a stable indoor anchor point when operating the robot, especially on high windows, to prevent accidental falls.
  • Moistening Mops: For better cleaning results, spray a small amount of water or glass cleaner onto the edges of the cleaning mops before starting. However, ensure the mops are not excessively wet, as this can reduce friction and cause slipping.
  • Continuous Power: The robot requires continuous power from the wall outlet to operate. The internal battery serves as a safety backup in case of a power interruption, not for cordless operation.
  • PDF Manual: For a more detailed visual guide and additional information, please refer to the official user manual PDF available at PuRuiKai Window Cleaning Robot User Manual (PDF).

10. Warranty and Support

This product is covered by the manufacturer's warranty. For warranty claims, technical support, or service inquiries, please contact the seller or an authorized service center. Please retain your proof of purchase for warranty purposes.

The entire machine has passed CE, FCC, ROHS quality testing and has the certification. The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and has the certification.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

The appliance must only be supplied at safety extra low voltage corresponding to the marking on it.

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