Ubox Security Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Ubox Security Camera. Please read this guide thoroughly before using the product to ensure proper functionality and safety. The Ubox camera is a versatile surveillance device designed for both indoor and outdoor use, featuring 2K FHD resolution, battery power, PIR motion detection, and color night vision.

Figure 1: Ubox Security Camera Overview

2. Package Contents

Please check the box for the following items:

• Instruction Manual
• Battery Camera
• Type-C Charging Cable
• Bracket
• Screw Fittings

Figure 2: Package Contents and Dimensions

3. Product Components

Familiarize yourself with the different parts of your Ubox Security Camera:

Figure 3: Camera Component Diagram

• Lens: Captures video footage.
• White & IR Light: Provides illumination for color and infrared night vision.
• PIR Sensor: Detects human motion.
• SIM Card Slot: (For 4G camera versions only) Insert 4G data card here.
• Reset Button: Used to reset the device.
• Charging Interface (Type-C Port): For charging the built-in battery.
• TF Card Slot: For local storage via Micro SD card.
• OFF/ON Switch: Powers the device on or off.
• Rotating Bracket: Allows for manual adjustment of the camera's viewing angle.

4. Setup

4.1. App Installation

1. Scan the QR code below or search for 'UBox' in the App Store (for iOS devices) or Google Play Store (for Android smartphones) to download and install the app.

4.2. App Registration

1. Open the UBox app, enter your E-mail address, and press 'Register'.
2. Check and agree to the terms. A verification email will be sent to your inbox.
3. Open the verification email and click the link to complete the verification process.
4. Set your login password and confirm it, then press 'Register'.
5. Enter your E-mail address and password to log in. The app will auto-fill account information after the first login.

4.3. Physical Installation

The camera can be installed indoors or outdoors. The bracket allows for flexible positioning.

1. Attach the Bracket: Install the bracket onto the camera. The bracket is designed for manual rotation (Pan 360°) and tilt (Tilt 90°) to adjust the monitoring angle.
2. Placement:
   • Indoor: Simply place the camera on a table or other flat surface.
   • Outdoor: Mount the camera using the provided screw accessories. For continuous power, it can be connected to a compatible solar panel (sold separately).

Figure 4: Installation Angle Adjustment

Figure 5: Installation Methods

4.4. Device Connection (WiFi Camera)

1. Press 'Add Family' in the app, then set the room or position as per reminders.
2. Enter your family name and press 'Next'.
3. Input necessary information like Country, Province, then press 'Done'.
4. Press 'Add a device'.
5. Connect the device to a power supply and ensure your mobile phone is connected to an available 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported). Then press 'Setup device'.
6. After powering on the device, wait for the blue LED to blink, indicating it's in pairing mode.
7. If the blue LED is not blinking, press the power/Call key to wake up the device, then hold and press the RESET button. The device will reboot and enter the pairing state.
8. The app will automatically detect the Wi-Fi name. Input the correct Wi-Fi password.
9. Choose either 'QR code configuration' or 'Soundwave configuration'.
   • QR code configuration: The mobile phone will display a QR code. Use the camera to scan this QR code from approximately 10cm away.
10. The device will automatically be added to your device list. Setup is complete.

Figure 6: WiFi Network Connection (2.4GHz only)

4.5. Device Connection (4G Camera)

1. Press 'Add Family' in the app, then set the room or position as per reminders.
2. Enter your family name and press 'Next'.
3. Input necessary information like Country, Province, then press 'Done'.
4. Press 'Add a device'.
5. Insert the SIM card into the device, then insert the battery. Some models may require antenna installation.
6. After powering on the device, wait for approximately 1 minute for the blue LED to light up, then press 'Next' in the app.
7. If the blue LED does not light up, refer to the troubleshooting section for configuration considerations (SIM card validity, traffic, signal, antenna).
8. Find the UID QR code on the device and use the app to scan it.
9. The app will search for the device on the internet, which may take 5-60 seconds.
10. Select the device name and location, then press 'Done'.
11. The device will automatically be added to your device list. Setup is complete.

Figure 7: 4G Camera Version (SIM Card Required)

5. Operating the Camera

5.1. UBox App Functions

The UBox app provides comprehensive control and monitoring features:

• Device List: Enter to select your family or smart device location.
• Push Notification: Turn on/off alerts.
• Settings: Access sharing options, cloud storage management, and basic device settings.
• Preview Section: Press to view live feed.
• Add/Delete Device: Manage your connected cameras.
• Account Management: Access account information and value-added services.
• Speaker: Turn on/off two-way audio.
• Screenshot: Capture still images from the live view.
• Playback: Switch between 'Micro SD memory' and 'Cloud storage' for recorded footage.
• Video Recording: Take a video for the live view.
• Microphone: Speak through the camera for two-way intercom.
• Cloud Service: Check/purchase cloud storage.
• My Friends: Check/add friends list and manage permissions for shared access.
• Common Settings: Access commonly used function settings.
• Frequently Asked: Provides common problem-solving methods.
• Application Wizard: Offers app function navigation.
• Contact Us: For customer service.
• Network Diagnosis: Inspect network signal.
• About: Displays app version information.

5.2. Remote Monitoring and Two-Way Intercom

The UBox app allows for mobile remote monitoring and two-way voice intercom. You can view live or recorded video from anywhere at any time. The built-in microphone and speaker enable real-time communication through the camera.

Figure 8: Two-Way Voice Intercom

Figure 9: Multi-User Remote Access

5.3. PIR Humanoid Detection

The camera features advanced PIR motion detection that can analyze and recognize persons. When motion is detected, an instant notification will be pushed to your phone via the app. At night, if the camera detects a moving object, it will automatically turn on a bright white light to give an alarm and send an alert message.

Figure 10: PIR Humanoid Detection

PIR Detection Sensitivity Settings:

You can adjust the PIR detection sensitivity in the device settings within the app:

• Disabled: PIR detection is turned off.
• Low: 7-second delay before PIR detects a moving object.
• Medium: 5-second delay before PIR detects a moving object.
• High: 1-second delay before PIR detects a moving object.

5.4. Night Vision Modes

The camera offers two night vision modes:

• Infrared Night Vision: Provides clear black and white video in low-light conditions.
• Full Color Night Vision: In white light mode, when the camera detects a moving object, it will automatically turn on the white light and start recording in full color.

Figure 11: Full Color Night Vision

5.5. Storage Options

The camera supports flexible storage solutions:

• Micro SD Card Storage: You can insert a Micro SD card (up to 128GB) into the camera to save recordings locally.
• Cloud Storage: The camera supports cloud storage for unlimited storage space. This is a subscription-based service after an initial trial period.

Figure 12: Safe, Flexible Storage Options

6. Maintenance

6.1. Battery Management

The device is equipped with rechargeable lithium batteries. Battery life is affected by device monitoring frequency. To extend battery life:

• In crowded environments, it is recommended to turn off the alarm detection function or set it to low sensitivity to reduce device wake-up events.
• The camera operates in a low-power mode, entering standby after a few seconds of activity to save power. You can adjust the work time in the app settings.

Figure 13: Low-Power Mode Operation

Figure 14: Charging Options (USB and Solar)

6.2. Network Connectivity

Place the device within the signal range of your Wi-Fi router. Thick or insulated objects between the device and the router can weaken Wi-Fi signals. Ensure the Wi-Fi signal is strong for optimal performance.

6.3. Weather Resistance

The camera has an IP66 rating, meaning it is waterproof and can withstand harsh outdoor conditions like rain, snow, or sunlight.

Figure 15: IP66 Waterproof Feature

7. Troubleshooting

7.1. 4G Device Connection Issues

If the blue LED on your 4G camera does not light up during setup, consider the following:

• Confirm that the SIM card is correctly inserted.
• Verify that the SIM card is valid and active.
• Check if the data traffic on the SIM card is sufficient.
• Ensure the 4G signal in the camera's position is normal.
• Confirm that the antenna is properly installed.

7.2. PIR Detection False Alarms or Missed Detections

If you are experiencing too many false alarms or missed detections, adjust the PIR detection sensitivity in the app settings (refer to section 5.3).

7.3. General Connectivity or App Issues

For other issues, use the 'Network diagnosis' tool in the UBox app to check signal strength. If problems persist, refer to the 'Frequently asked' section in the app or 'Contact us' for customer support.

8. Specifications

9. User Tips

• Optimize Battery Life: In high-traffic areas, consider setting the PIR detection sensitivity to 'Low' or 'Disabled' to reduce frequent wake-ups and conserve battery power.
• SIM Card Check (4G Models): For 4G camera versions, always ensure your SIM card is active, has sufficient data, and is correctly inserted for proper operation.
• Wi-Fi Signal Strength: For WiFi models, ensure the camera is placed within a strong 2.4GHz Wi-Fi signal range to maintain stable connectivity.
• Cloud Storage Trial: Take advantage of the one-month free cloud storage and face recognition services. Remember to purchase a subscription if you wish to continue these services after the trial.

10. Warranty and Support

10.1. User Manual (PDF)

A detailed user manual in PDF format is available for download. You can access it via the following link: Ubox Security Camera User Manual (PDF)

10.2. Customer Support

For any questions or technical assistance, please use the 'Contact us' option within the UBox mobile application.

10.3. Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.