1. Introduction
The FIBOCOM FM350-GL-16 is a high-performance 4G WWAN (Wireless Wide Area Network) module designed for integration into compatible laptop systems. It provides advanced LTE CAT-16 connectivity, a built-in GPS receiver, and eSIM support, enabling reliable and fast mobile broadband access. This manual provides essential information for the proper installation, operation, and maintenance of your FM350-GL-16 module.
2. Setup and Installation
The FM350-GL-16 module is designed for M.2 S3 Key-B slots. Installation typically involves opening your device and carefully inserting the module. It is recommended to consult your device's specific service manual for detailed instructions on accessing and installing M.2 modules.
2.1. Prerequisites
- A compatible laptop or device with an available M.2 S3 Key-B slot.
- Appropriate tools (e.g., small Phillips screwdriver) for opening your device.
- An active SIM card (if not using eSIM) and a data plan from a compatible carrier.
- Internet access to download necessary drivers.
2.2. Installation Steps
- Power Off Device: Ensure your laptop or device is completely powered off and disconnected from any power source.
- Access M.2 Slot: Carefully open your device's chassis to access the internal components, specifically the M.2 slot. Refer to your device's manual for exact instructions.
- Insert Module: Align the FM350-GL-16 module with the M.2 slot (Key-B) and gently insert it at an angle.
- Secure Module: Once fully seated, push the module down and secure it with the retaining screw provided by your device manufacturer.
- Connect Antennas: Attach the WWAN antenna cables from your device to the corresponding connectors on the FM350-GL-16 module. Ensure a secure connection.
- Close Device: Carefully reassemble your device's chassis.
- Install Drivers: After powering on your device, install the appropriate drivers for Linux or Windows operating systems. Drivers can typically be found on the Fibocom website or your device manufacturer's support page.
3. Operating Instructions
3.1. Driver Installation
After physical installation, ensure the correct drivers are installed for your operating system (Windows or Linux). These drivers enable the system to recognize and communicate with the WWAN module.
3.2. Network Connection
- SIM Card: If using a physical SIM card, insert it into the designated SIM slot on your device (not directly on the module).
- eSIM: For eSIM functionality, follow your operating system's instructions to activate and configure the eSIM profile with your mobile carrier.
- Connect to Network: Once drivers are installed and a SIM/eSIM is active, your operating system's network settings should detect the WWAN module. You can then connect to your mobile broadband network.
3.3. GPS Functionality
The integrated GPS, GLONASS, BeiDou, Galileo, and QZSS support allows for location services. Ensure your operating system's location services are enabled and any necessary GPS software is installed to utilize this feature.
4. Maintenance
- Keep Drivers Updated: Regularly check for updated drivers from Fibocom or your device manufacturer to ensure optimal performance and compatibility.
- Physical Inspection: If experiencing issues, a visual inspection of the module and antenna connections can help identify loose connections or damage.
- Cleanliness: Keep the device's interior free from dust and debris, which can affect component performance and longevity.
5. Troubleshooting
5.1. Module Not Detected
- Ensure the module is correctly seated in the M.2 slot and secured.
- Verify that the necessary drivers are installed and up to date.
- Check your device's BIOS/UEFI settings to ensure the WWAN slot is enabled.
5.2. No Network Connection
- Confirm that your SIM card is active and has a valid data plan, or that your eSIM profile is correctly activated.
- Check antenna connections to ensure they are securely attached to the module.
- Verify that the WWAN adapter is enabled in your operating system's network settings.
- Ensure you are within range of a compatible mobile network.
5.3. Slow Data Speeds
- Check your signal strength. Weak signal can lead to slower speeds.
- Ensure your data plan supports the expected speeds.
- Update drivers to the latest version.
- Consider network congestion in your area.
6. Specifications
The following table details the technical specifications of the FIBOCOM FM350-GL-16 4G WWAN Module:
| Feature | Description |
|---|---|
| Model Number | FM350-GL-16 |
| Part Number | N65633-005 |
| Item Type | Bluetooth/Wi-Fi/Wireless Module (WWAN) |
| Form Factor | M.2 S3 Key-B |
| Dimensions (Size) | 30 x 52 x 2.3 mm |
| Operating Voltage | 3.135V ~ 4.4V (Typical 3.3V) |
| Operation Temperature | -10°C ~ 55°C |
| Storage Temperature | -40°C ~ +85°C |
| LTE Category | CAT-16 (Downlink), CAT-18 (Uplink) |
| Data Rate (Downlink) | Up to 1 Gbps (MIMO 2*2, 256QAM) |
| Data Rate (Uplink) | Up to 211 Mbps (MIMO 1*1, 256QAM) |
| Supported Bands (LTE) | B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28(a&b), B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B66, B71 |
| Supported Bands (WCDMA) | Band 1, 2, 4, 5, 8 |
| LTE Carrier Aggregation | DL 5CC / UL 2CC |
| LTE MIMO | 2*2 MIMO |
| CBRS | B48 |
| GNSS Support | Integrated GPS, GLONASS, BeiDou, Galileo, QZSS, Assisted GNSS (A-GNSS) |
| eSIM Support | Built-in eSIM |
| Interfaces | USIM: 1.8V, PCIe Gen 3.0, I2C, Body SAR, MIPI, GPIO |
| Supported OS Drivers | Linux, Windows |
| Certifications | GCF, PTCRB, CCC, CTA, SRRC, CE, IC, FCC, CBRS, JATE, TELEC, RCM, AT&T, Verizon, T-Mobile, Vodafone, Telefonica, DTAG, Telstra, Optus, Docomo, KDDI, Softbank |
7. Warranty and Support
For warranty information and technical support, please refer to the documentation provided by your device manufacturer or contact Fibocom directly through their official website. Ensure you have your module's part number (N65633-005) and serial number available when seeking support.
