1. Product Overview
The MCHOSE G20 PRO is a high-performance dual-mode soundbar designed for gaming and multimedia. It features Bluetooth 5.4 for ultra-low latency wireless connectivity and a wired USB plug-and-play option. Experience immersive 7.1 surround sound, anti-howling noise reduction microphone, and customizable RGB lighting to enhance your audio and gaming environment.
Video: MCHOSE G20 PRO Product Overview and Features
Key Features:
- Dual Mode Connectivity: Bluetooth 5.4 and Wired USB
- 7.1 Special Event-Level Sound Tracking
- E-competition C-Media Audio Chip with TopSpeed Zero Sense Delay Technology
- Electronic Game Acoustic System: Dual Global Stereo, Dual Sky Dome Treble, Double Surging Bass, Six Top-Level Shock Units
- 360° HD Enhanced Microphone with Anti-howling Noise Reduction (AEC & ENC)
- Customizable RGB Lighting (17 dynamic effects, 16 million colors)
- Multiple EQ Modes: Game, Music, Movie
- 3.5mm Headphone Output
- Compatible with Mobile Phone, iPad, Notebook, Desktop, PS4, Switch
2. Setup Guide
2.1 Package Contents
- MCHOSE G20 PRO Soundbar
- Pluggable Microphone
- USB Cable (for power and wired connection)
- User Manual (this document)
2.2 Connecting the Soundbar
The MCHOSE G20 PRO offers both wired and wireless connection options.
Wired Connection (USB Plug and Play):
- Connect the provided USB cable to the USB port on the back of the soundbar.
- Plug the other end of the USB cable into an available USB port on your computer, laptop, PS4, or Switch.
- The soundbar will be automatically recognized as an audio output device. Select it as your default audio device in your system settings.
Wireless Connection (Bluetooth 5.4):
- Ensure the soundbar is powered on.
- Press and hold the Bluetooth button on the soundbar until the indicator light starts flashing, indicating pairing mode.
- On your device (mobile phone, iPad, notebook, desktop, PS4, Switch), go to Bluetooth settings and search for available devices.
- Select "MCHOSE G20 PRO" from the list to pair.
- Once connected, the indicator light will become solid.
Note: Bluetooth does not support dual-device connection. The USB cable must be connected to a computer/charging treasure to supply power to the speaker.

Image: USB Plug and Play and Bluetooth 5.4 Dual-Mode Connection with device compatibility.
2.3 Microphone Connection
- Insert the pluggable microphone into the dedicated microphone port on the soundbar.
- Adjust the gooseneck support rod to position the microphone optimally for your voice.

Image: Pluggable microphone and 3.5mm headphone connection points.
2.4 Headphone Connection
For private listening, connect your 3.5mm headphones to the dedicated headphone jack on the soundbar. This allows you to utilize the 7.1 surround sound function without disturbing others.

Image: Connecting 3.5mm headphones to the soundbar.
2.5 Placement
The soundbar features a 10° elevation design to enhance the sound field. Place it on a flat surface, ideally below your monitor, to optimize audio projection.
3. Operating Instructions
3.1 Controls
The soundbar features intuitive buttons for easy control:

Image: Soundbar control buttons for power, volume, mode, and microphone.
- Power Button: Press to turn on/off.
- Volume Up/Down Buttons: Adjust the sound volume.
- Mode Button: Cycle through different EQ modes (Game, Music, Movie).
- Bluetooth Button: Press to switch to Bluetooth mode, press and hold to enter pairing mode.
- Microphone Mute Button: One key to stop local pickup.
3.2 Sound Modes (EQ)
The MCHOSE G20 PRO offers specialized sound modes for different content:
- Game Mode: Optimized for FPS games, enhancing sound positioning and competitive battlefield experience.
- Music Mode: Pure HiFi vocals with an optimized pronunciation curve for an immersive music experience.
- Movie Mode: Provides 3D immersive viewing with a wide field stereo effect.
Press the Mode button to switch between these profiles.

Image: Different sound modes for various entertainment scenarios.
3.3 RGB Lighting
The soundbar features 13 RGB lamp beads at the bottom, offering 17 dynamic atmosphere lighting effects and approximately 16 million colors. The lighting can be customized to match your desktop atmosphere.

Image: RGB lighting with 17 dynamic effects and 16 million colors.
3.4 X-Game 7.1 Sound Software
For advanced customization, the MCHOSE G20 PRO supports custom X-Game 7.1 game sound software. This software allows for personalized tuning of 7.1 virtual surround sound and vocal clarity settings.

Image: X-Game 7.1 game sound software interface for sound customization.
4. Maintenance
4.1 Cleaning
- Wipe the soundbar with a soft, dry cloth.
- Do not use liquid cleaners or abrasive materials, as they may damage the finish.
- Ensure the device is powered off and unplugged before cleaning.
4.2 Storage
- Store the soundbar in a cool, dry place away from direct sunlight and extreme temperatures.
- If storing for an extended period, disconnect all cables.
5. Troubleshooting
5.1 No Sound
- Check Power: Ensure the soundbar is powered on and connected to a power source via USB.
- Volume Levels: Verify that the volume on both the soundbar and your connected device is turned up.
- Input Source: Confirm the correct input mode (wired USB or Bluetooth) is selected on the soundbar.
- Device Output: Ensure the MCHOSE G20 PRO is selected as the default audio output device in your computer's sound settings.
- Cable Connection: For wired connection, check that the USB cable is securely plugged into both the soundbar and your device.
5.2 Bluetooth Connection Issues
- Pairing Mode: Make sure the soundbar is in Bluetooth pairing mode (flashing indicator light).
- Device Visibility: Ensure Bluetooth is enabled on your device and it's discoverable.
- Distance: Keep the soundbar within approximately 10 meters of your device.
- Interference: Move away from other wireless devices that might cause interference.
- Re-pair: Try unpairing the soundbar from your device and then re-pairing it.
5.3 Microphone Not Working
- Connection: Ensure the pluggable microphone is securely inserted into its port.
- Mute Function: Check if the microphone mute button is activated on the soundbar.
- Device Input: Verify that the MCHOSE G20 PRO microphone is selected as the input device in your computer's sound settings or communication application.
- Software Settings: If using the X-Game software, check microphone settings within the application.
5.4 Sound Distortion or Echo
- AEC/ENC: The soundbar features AEC Echo Cancellation and ENC Intelligent Noise Reduction. Ensure these technologies are functioning as expected. If experiencing issues, check for software updates or reset the soundbar.
- Volume Levels: Reduce volume if distortion occurs at high levels.
- Source Quality: Ensure the audio source is of good quality.
6. Specifications

Image: Detailed comparison of G20 and G20 Pro models.
| Feature | Specification (G20 PRO) |
|---|---|
| Model | MCHOSE G20 PRO |
| Microphone | 360° HD Enhanced Microphone (New Generation AI Noise Reduction Game Acoustics AEC) |
| Sound Effects | 7.1 Special Event-Level Sound Tracking |
| EQ Modes | FPS Listening to Sound Distinguishing, HiFi Pure Music, Immersive Movie Watching |
| Horn Diaphragm | Global stereo unit * 2, sky dome treble unit * 2, surging bass unit * 2 |
| Full Frequency Unit Size | 45*80mm ultra-wideband sound field unit |
| Lamp Effect | Special Research SoftRGB Full Color Soft Light Technology (17 dynamic effects, 16 million colors) |
| Sound Software | Mai from custom X-Game 7.1 game sound software |
| Chip Technology | Electric competition level C-Media audio chip, TopSpeed zero sense delay technology |
| Device Compatibility | Phone, computer, tablet, PS5, Switch |
| Connection Mode | USB One-Wire Plug and Play, Bluetooth 5.4 Ultra Low Latency |
| Communication Distance | About 10 meters |
| Product Size | About 410mm * 75mm * 66.5mm |
| Input/Output | USB |
| Input Power (W) | 200-299W |
| Voice Control | No |
| Waterproof | No |
| Support APP | Yes |
| Material | Metal (grille), Plastic (cabinet) |
| Playback Function | MP3 |
| Built-in Microphone | Yes |
| Audio Crossover | Full-Range |
| Number of Loudspeaker Enclosure | 1 |
| Power Source | USB, Battery |
| Channels | 8 (7.1) |
| Origin | Mainland China |
| Certification | CE |
7. Warranty and Support
For any product-related inquiries, technical support, or warranty claims, please contact the seller or retailer from whom you purchased the MCHOSE G20 PRO Soundbar. Keep your proof of purchase for warranty validation.
8. User Tips
- Optimal Gaming: For the most immersive gaming experience, ensure the 7.1 surround sound feature is enabled, especially when using the X-Game software.
- EQ Customization: Experiment with the different EQ modes (Game, Music, Movie) to find the best audio profile for your current activity.
- Microphone Clarity: Adjust the flexible gooseneck microphone to be close to your mouth for clear communication, and utilize the mute function when not speaking.
- RGB Ambiance: Explore the 17 dynamic RGB lighting effects to match your mood or gaming setup.
- Low Latency: For critical gaming, consider using the wired USB connection for the lowest possible audio latency.





