1. Introduction
Thank you for choosing the ARPHA D289L Smart Door Lock. This advanced security device integrates multiple unlocking methods, a built-in camera, a doorbell, and two-way audio communication to provide a comprehensive and convenient home access solution. This manual will guide you through the installation, operation, and maintenance of your new smart lock.
Figure 1: ARPHA D289L Smart Door Lock with live view on smartphone.
2. Product Features
- 5-in-1 Unlocking Methods: Unlock your door using fingerprint, keypad password, mobile app, mechanical key, or one-time codes.
- Integrated Camera & Doorbell: Features a built-in camera for live video feed and a doorbell for visitor alerts.
- Two-Way Audio: Communicate with visitors at your door directly through the lock via your smartphone.
- Auto-Lock Function: Customizable auto-lock timer (10 seconds to 30 minutes) ensures your door is always secured.
- Low Battery Alert: Provides warnings when battery levels are low, ensuring timely replacement.
- Long Battery Life: Up to 180 days of battery life with 4 AA batteries (not included).
- Wide-Angle Camera: 160° wide-angle view for broader surveillance.
- Durable & Weatherproof: IP65 waterproof certification and operational in temperatures from -31℉ to 158℉ (-35℃ to 70℃).
- ANSI Grade 3 Certified: Tested for 100,000 keypad life, 218H salt spray, 2,850N face plate impact, and 176H humidity.
- Real-time Unlock Records: Monitor door activity and unlock history via the mobile app.
Figure 2: Overview of ARPHA D289L multi-function and security features.
3. Specifications
| Attribute | Value |
|---|---|
| Brand Name | ARPHA |
| Model Number | D289L |
| Material | Zinc Alloy |
| Power Supply | DRY BATTERY (4 AA batteries, not included) |
| Connectivity | Bluetooth, WiFi (Built-in 2.4GHz WiFi) |
| Ways To Unlock | App, Mechanical Keys, Password, Fingerprint |
| Special Features | Built-in Doorbell, Built-in Camera, Two-way Audio, Auto-Lock |
| Fit Door Thickness | 35mm-55mm (1.37"-2.16") |
| Operating Temperature | -31℉ to 158℉ (-35℃ to 70℃) |
| Waterproof Rating | IP65 |
| Camera Angle | 160° Wide Angle |
| Battery Life | Up to 180 days |
4. Package Contents
Upon opening your ARPHA D289L Smart Door Lock package, please ensure all the following components are present:
- Exterior Smart Lock Assembly (with keypad, camera, fingerprint reader)
- Interior Lock Assembly (with battery compartment and thumb turn)
- Mounting Plate
- Deadbolt Latch
- Strike Plate
- Mechanical Keys (2x)
- Mounting Screws and Hardware
- Installation Template
- User Manual (this document)
Note: 4 AA batteries are required for operation and are not included in the package.
5. Installation Guide
5.1 Door Compatibility
Before installation, verify your door meets the following specifications:
- Door Thickness: 35mm - 55mm (1.37 inches - 2.16 inches)
- Backset: 60mm or 70mm (2-3/8 inches or 2-3/4 inches)
- Cross Bore Diameter: 54mm (2-1/8 inches)
- Edge Bore Diameter: 25mm (1 inch)
Figure 3: Door and lock dimension specifications.
5.2 Installation Steps
The ARPHA D289L is designed for easy installation and is compatible with both left and right-handed doors. A detailed installation video is available for visual guidance.
Video 1: ARPHA Smart Lock Installation and Feature Overview.
General Installation Overview:
- Prepare the Door: Ensure your door is properly drilled according to the provided template and meets the compatibility requirements.
- Install the Latch: Insert the deadbolt latch into the door edge and secure it with screws.
- Install the Exterior Assembly: Route the cable through the door and position the exterior smart lock assembly.
- Install the Interior Mounting Plate: Secure the mounting plate to the exterior assembly using screws.
- Connect Cables & Install Interior Assembly: Connect the cable from the exterior unit to the interior assembly. Carefully tuck excess cable into the door. Attach the interior assembly to the mounting plate.
- Install Batteries: Insert 4 new AA batteries into the battery compartment of the interior assembly.
- Test the Lock: Perform initial tests using the mechanical key and the default code (if any) to ensure proper function.
Figure 4: Easy installation process for the smart lock.
Figure 5: The lock is compatible with both left and right-handed doors.
6. Operating Instructions
6.1 Unlocking Methods
Figure 6: Multiple ways to unlock the ARPHA D289L Smart Lock.
- Fingerprint: Place your registered finger on the fingerprint sensor. The lock will unlock if the fingerprint is recognized.
- Keypad Password: Enter your programmed password on the keypad, then press the unlock button.
- Mobile App: Use the dedicated ARPHA app on your smartphone to remotely unlock the door via Bluetooth or WiFi.
- Mechanical Key: In case of emergency or battery depletion, use the provided mechanical key to unlock the door.
- One-Time Code: Generate temporary, single-use codes via the app for guests or service providers.
6.2 Doorbell and Two-Way Audio
When a visitor presses the doorbell button on the smart lock, you will receive a notification on your smartphone. You can then view the live video feed and engage in two-way audio communication with the visitor.
Figure 7: Doorbell request and real-time notification on your phone.
Figure 8: Two-way audio communication with visitors.
6.3 Auto-Lock and One-Touch Lock
The smart lock features an auto-lock function that can be configured via the app to automatically lock the door after a set period (10 seconds to 30 minutes). You can also manually lock the door with a single touch on the keypad.
Figure 9: Auto-lock and one-touch lock functionality.
6.4 Real-time Unlock Records
The ARPHA app provides a real-time log of all unlock events, including the method used (e.g., fingerprint, password, app) and the time. This allows you to monitor who enters and exits your home.
Figure 10: Real-time unlock records displayed in the app.
7. Maintenance
7.1 Battery Replacement
The lock operates on 4 AA batteries. When the battery level is low, the lock will provide an alert. To replace batteries:
- Remove the battery cover on the interior assembly.
- Remove the old batteries.
- Insert 4 new AA batteries, ensuring correct polarity.
- Replace the battery cover.
Figure 11: Low battery alert indicator.
7.2 Cleaning
Clean the lock's exterior with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components. Ensure the fingerprint sensor and camera lens are kept clean for optimal performance.
8. Troubleshooting
- Lock not responding: Check battery levels and replace if necessary. Ensure the lock is properly installed and all connections are secure.
- Fingerprint not recognized: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist.
- Keypad not working: Verify the password is correct. Check for any physical damage to the keypad.
- App connectivity issues: Ensure your smartphone is connected to a stable 2.4GHz WiFi network. Restart the app and the lock if necessary.
- Doorbell not notifying: Check app notification settings on your phone. Ensure the lock has a stable WiFi connection.
9. User Tips
- Regular Battery Checks: Even with the low battery alert, it's good practice to check battery levels periodically, especially before extended absences.
- Multiple Unlocking Methods: Always have a backup unlocking method (e.g., mechanical key or a trusted neighbor with a code) in case of technical issues or battery failure.
- Secure Passwords: Use strong, unique passwords for your lock and change them periodically.
- App Security: Ensure your ARPHA app is secured with a strong password or biometric authentication on your phone.
10. Warranty and Support
Your ARPHA D289L Smart Door Lock comes with an 18-month warranty. We are committed to your satisfaction and offer comprehensive support:
- Email Support: 24/7 email support for any queries or issues.
- Technical Support: Lifetime technical support to assist you with setup, troubleshooting, and usage.
For support, please refer to the contact information provided with your purchase or on the official ARPHA website.
