Introduction
Welcome to the Sanwa Alice Mechanical Keyboard user manual. This guide provides detailed instructions on how to set up, operate, maintain, and troubleshoot your new ergonomic keyboard. Designed for both gaming and office use, this keyboard features a unique split ergonomic layout, tri-mode connectivity, hot-swappable switches, vibrant RGB backlighting, and a convenient multimedia control knob.
Its innovative GASKET structure and sound-absorbing materials ensure a comfortable and quiet typing experience, while the 5000mAh battery provides long-lasting wireless performance.
Specifications
| Feature | Description |
|---|---|
| Product Name | Sanwa Alice Mechanical Keyboard |
| Model | Alice Mechanical Keyboard |
| Color Options | White, Black, Gray, Pink |
| Keycap Material | ABS, PBT, PC (varies by color/model) |
| Keycap Printing | Dye-sublimation |
| Switch Type | Mechanical (OUTEMU switches: Budapest, Gateron Red, Gateron Tea) |
| Switches Hot-Swap | Yes (compatible with 3-pin and 5-pin switches) |
| Operation Style | Mechanical |
| Keyboard Standard | 104 Keys |
| Layout | Split Ergonomic |
| Structure | Gasket Mount with Triple Sound Absorption (EVA sandwich cotton, Poron axis pad, silicone bottom pad) |
| Connectivity | Tri-mode: 2.4G Wireless, Bluetooth 5.3, Wired (Type-C) |
| Transmission Range | ≤10m |
| Backlight Type | Multicolor RGB (19 effects, 9 colors, 6 brightness levels) |
| Battery Capacity | 5000mAh Lithium Battery |
| Battery Life (approx.) | 125 hours (lights off), 33 hours (lights on) |
| Charging Interface | Type-C |
| Dimensions | 501mm x 215mm x 44mm |
| Weight | Approx. 817g |
| Wrist Support | Yes (Magnetic) |
| Application | Desktop, Laptop, Tablet |
| Supported Systems | Windows 7/8/10 or macOS 10.14.6 or above |
| Certification | CE |

Package Contents
Your Sanwa Alice Mechanical Keyboard package includes the following items:
- Sanwa Alice Mechanical Keyboard
- USB Type-C Charging Cable
- 2.4G Wireless Receiver
- Keycap Puller
- Switch Puller
- Replacement Switches (x3)

Setup Guide
1. Connecting Your Keyboard
The Sanwa Alice Mechanical Keyboard supports three connection modes: 2.4G Wireless, Bluetooth, and Wired (Type-C).
2.4G Wireless Connection:
- Locate the 2.4G wireless receiver in your package.
- Plug the receiver into an available USB port on your computer.
- Ensure the keyboard's mode switch (usually located on the back or side) is set to 2.4G.
- The keyboard should automatically connect.
Bluetooth Connection:
The keyboard supports Bluetooth 5.3 and can connect to up to 3 devices simultaneously.
- Set the keyboard's mode switch to Bluetooth.
- On your computer or device, open Bluetooth settings and search for new devices.
- Select the keyboard from the list (e.g., "Sanwa Alice Keyboard").
- To switch between paired Bluetooth devices, use the key combination
FN + Q,FN + W, orFN + E.
Wired (Type-C) Connection:
- Connect one end of the provided USB Type-C cable to the keyboard's Type-C port.
- Connect the other end to an available USB port on your computer.
- The keyboard will automatically switch to wired mode and begin charging.


2. Hot-Swapping Switches
The Sanwa Alice Mechanical Keyboard features a full key hot-swappable design, allowing you to easily replace switches without soldering. It is compatible with most 3-pin and 5-pin mechanical switches on the market.
- Remove Keycap: Use the provided keycap puller to gently remove the desired keycap.
- Remove Switch: Use the provided switch puller to carefully grip the switch from its top and bottom clips, then pull it straight up.
- Insert New Switch: Align the pins of the new switch with the holes on the PCB. Ensure the pins are straight. Gently push the switch down until it clicks into place. Do not force it, as bent pins can damage the socket.
- Replace Keycap: Place the keycap back onto the new switch stem.

Operating Instructions
1. Indicator Lights
The keyboard features several indicator lights to show its current status:
- Num Lock: Indicates the numeric keypad is active.
- Caps Lock: Indicates Caps Lock is active.
- SCR LOCK: Indicates Scroll Lock is active.
- Charging/Low Battery: Indicates charging status or low battery level.

2. RGB Backlight Control
The keyboard features dazzling RGB backlighting with 19 adjustable light effects, 9 colors, and 6 brightness levels. You can control the backlight using the dedicated knob or keyboard shortcuts.
- Knob Control: Rotate the knob to adjust brightness or switch between lighting effects (specific function may vary based on mode).
- Keyboard Shortcuts: Refer to the keyboard's function layer (usually accessed with the FN key) for specific key combinations to change effects, colors, and brightness.

3. Multimedia Control Wheel
The integrated multimedia control wheel allows for quick adjustments:
- Volume Adjustment: Scroll the wheel up or down to increase or decrease the system volume.
- Mute Function: Press the wheel to mute or unmute audio.
4. Driver Customization
For advanced customization, including key remapping and macro creation, you can use the dedicated Windows terminal application software. Please visit the official Sanwa website for the latest driver software and instructions.
5. Battery and Charging
The keyboard is equipped with a 5000mAh lithium battery for extended use. It charges via a Type-C interface.
- Charging: Connect the provided USB Type-C cable to the keyboard and a computer's USB port. The charging indicator light will show the charging status.
- Battery Life: Approximately 125 hours with backlighting off, and 33 hours with backlighting on.

Maintenance
1. General Care
- Avoid exposing the keyboard to direct sunlight or high temperatures (above 45°C), as this can cause deformation, battery bulging, or internal PCB damage.
- This product is not waterproof. Prevent any liquids from entering the keyboard during use, as this can lead to short circuits and damage the PCB.
- Store the keyboard in a dry, cool environment when not in use for extended periods.

2. Cleaning
- Keycaps: Use a soft, damp cloth with mild soap and water to clean keycaps. Ensure they are completely dry before reattaching. For deeper cleaning, keycaps can be removed using the keycap puller.
- Chassis: Wipe the keyboard chassis with a soft, dry, or slightly damp cloth. Avoid abrasive cleaners or solvents.
- Dust: Use compressed air to remove dust and debris from between keycaps and switches.
3. Switch and Keycap Replacement
As the keyboard is hot-swappable, you can easily replace switches and keycaps. Refer to the 'Hot-Swapping Switches' section in the Setup Guide for detailed instructions. Always use the provided tools to prevent damage.
Troubleshooting
- Keyboard not responding:
- Ensure the keyboard is charged.
- Check the connection mode switch (2.4G, Bluetooth, Wired) is correctly set.
- For 2.4G, ensure the receiver is properly plugged in.
- For Bluetooth, ensure it's paired and selected (FN+Q/W/E).
- Try connecting via the Type-C cable to rule out wireless issues.
- Charging issues:
- Use a computer's USB port for charging (rated 5V). Avoid fast chargers, as they may damage the battery or PCB.
- Ensure the Type-C cable is securely connected.
- Backlight not working or incorrect:
- Check if the backlight is turned off or set to minimum brightness. Adjust using the knob or FN key combinations.
- Ensure the keyboard battery has sufficient charge.
- Keys not registering or double-typing:
- This could indicate a faulty switch. Use the switch puller to replace the problematic switch with one of the spares or a new compatible switch.
- Ensure the switch is fully seated in its socket.
- Ergonomic discomfort:
- While the keyboard is ergonomically designed, individual comfort can vary. Adjust your chair height, desk height, and keyboard position to find the most comfortable setup.
- Ensure your wrists are straight and relaxed, utilizing the magnetic wrist rest if needed.
User Tips
- Experiment with Switches: Take advantage of the hot-swappable design to try different switch types (e.g., linear, tactile, clicky) to find what best suits your typing preference for different tasks like gaming or typing.
- Optimize Ergonomics: Spend time adjusting the split halves and wrist rest to perfectly match your natural hand and arm position. This can significantly reduce strain during long sessions.
- Customize RGB: Explore the various RGB lighting effects and colors. You can set different profiles for work and play to enhance your setup's aesthetics.
- Multi-Device Workflow: Utilize the tri-mode connectivity to seamlessly switch between your desktop, laptop, and tablet. Assign each device to a Bluetooth channel (FN+Q/W/E) for quick transitions.
- Driver Software: For advanced users, downloading the official driver software allows for deep customization of key functions, macros, and lighting, unlocking the full potential of your keyboard.
Warranty and Support
Your Sanwa Alice Mechanical Keyboard comes with a standard manufacturer's warranty against defects in materials and workmanship. Please retain your proof of purchase for warranty claims.
Product damage caused by human factors such as dropping, crushing, or misuse (e.g., liquid ingress, exposure to excessive heat) is not covered under warranty. The user is responsible for such damages.
For technical support, driver downloads, or further assistance, please visit the official Sanwa product support website or contact your retailer.