1. Introduction
The Symcode MJ-2023 is a versatile handheld barcode scanner designed for efficient data capture in various environments. It features advanced radio frequency wireless technology, allowing signals to penetrate walls, ceilings, and floors more effectively, providing an extended scanning range. This heavy-duty industrial-grade scanner is built for durability, capable of withstanding harsh working conditions, including dust and impacts from drops.
It supports both 1D and 2D barcode scanning on labels, paper, and digital screens (mobile phones, computers). The scanner is compatible with a wide range of operating systems, including Windows XP/7/8/10, Mac OS, and Linux, and integrates seamlessly with common software like Word and Excel. Its ease of use makes it suitable for applications in supermarkets, shopping malls, retail, logistics, and medical institutions.

2. Setup and Connection
The MJ-2023 scanner offers multiple connection modes for flexibility and ease of integration with your existing systems.
2.1 Connection Modes
The scanner supports three primary connection modes:
- 2.4GHz Wireless Connection: Utilizes a 2.4GHz dongle for wireless communication with your computer. This mode offers a long transmission distance, up to 30 meters (98 feet) in open environments.
- Bluetooth Connection: Allows direct pairing with Bluetooth-enabled devices such as smartphones, tablets, and PCs. To activate Bluetooth, press and hold the scan button for 8-10 seconds.
- Wired USB Connection: Connects directly to your computer via a USB cable, providing a stable and reliable connection.

2.2 Initial Setup
- Charge the Scanner: Before first use, ensure the scanner is fully charged using the provided USB cable.
- Select Connection Mode: Choose your preferred connection method (2.4GHz, Bluetooth, or Wired USB) based on your application needs.
- Connect to Host Device:
- For 2.4GHz: Insert the 2.4GHz dongle into an available USB port on your computer. The scanner should automatically connect.
- For Bluetooth: Press and hold the scan button for 8-10 seconds to enter pairing mode. On your host device, search for and select the scanner from the Bluetooth device list.
- For Wired USB: Connect the scanner directly to your computer using the USB cable. The device will be recognized as a HID keyboard device.
- Test Scanning: Open a text editor or a compatible application and scan a test barcode to confirm proper functionality.
3. Operating Instructions
The MJ-2023 scanner is designed for intuitive operation, supporting various scanning functionalities and customization options.
3.1 Barcode Scanning (1D/2D)
The scanner can decode a wide range of 1D and 2D barcodes, even if they are blurred or incomplete.

To scan a barcode:
- Point the scanner's window at the barcode.
- Press the trigger button to activate the scan beam.
- Ensure the beam covers the entire barcode. A successful scan is usually indicated by an audible beep and/or LED indicator.
3.2 RFID Scanning
The MJ-2023 supports Ultra-High Frequency (UHF) RFID scanning with frequencies including 920-925MHz, 902-928MHz, and 865-868MHz.

The scanner features a mode switching button to toggle between different scanning modes:
- RFID Mode: For scanning RFID tags.
- Barcode Mode: For scanning 1D/2D barcodes.
- Barcode + RFID Mode: Allows scanning of both barcodes and RFID tags.
Refer to the on-screen instructions or the scanner's display (if available) for visual cues on the current mode.
3.3 Customization and Settings
The barcode reader offers over 300 configuration options to tailor its functionality:
- Prefix/Suffix Codes: Add custom characters before or after scanned data.
- Character Deletion: Remove starting or ending characters from scanned data.
- Keyboard Keys: Integrate keyboard keys or combinations (e.g., TAB, CR&LF) into the scanning operation for automated data entry.
- Sound and Vibration: Enable or disable audible beeps and vibration feedback.
- Scanning Modes: Switch between instant upload (data sent immediately) and storage mode (data stored internally and uploaded later).
These settings are typically configured by scanning specific programming barcodes found in the full user manual (if provided separately) or through companion software.
4. Maintenance and Durability
The Symcode MJ-2023 is built with durability in mind to ensure long-lasting performance in demanding environments.
4.1 Anti-shock Design
The scanner features an anti-shock design, allowing it to withstand multiple drops from a height of 2.5 meters (approximately 8 feet) onto concrete surfaces without compromising functionality.

4.2 Cleaning and Care
- Exterior: Wipe the scanner's exterior with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners.
- Scan Window: Gently clean the scan window with a lint-free cloth to ensure optimal scanning performance.
- Storage: Store the scanner in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
4.3 Environmental Protection
The scanner has a sealing grade of IP65 and IP67, indicating protection against dust and water ingress, making it suitable for various industrial settings.
5. Troubleshooting
If you encounter issues with your Symcode MJ-2023 scanner, try the following troubleshooting steps:
- Scanner not connecting: Ensure the scanner is charged. For wireless connections, verify the dongle is properly inserted (2.4GHz) or Bluetooth is paired correctly. For wired connections, check the USB cable.
- Scanner not reading barcodes: Ensure the barcode is clean and not excessively damaged. Check that the scanner is in the correct mode (Barcode mode for barcodes, RFID mode for RFID tags). Adjust the distance and angle to the barcode.
- No data transmitted to computer: Confirm the scanner is successfully connected to your device. Test with a simple text editor to rule out application-specific issues.
- Incorrect data output: Review the scanner's configuration settings for any custom prefixes, suffixes, or character deletions that might be altering the data.
- Short battery life: Ensure the scanner is fully charged. If battery life significantly degrades over time, contact support for assistance.
6. Specifications
Below are the detailed technical specifications for the Symcode MJ-2023 Handheld Barcode Scanner:
| Feature | Specification |
|---|---|
| Model | MJ-2023 (Wired model MJ-2020 referenced for some specs) |
| Size | Wired: 19.5(H) x 7.5(W) x 13.3(L) cm |
| Weight | Wired: 185 g |
| Voltage | Min 4.5 VDC, Max 5.5 VDC |
| Working Current | MJ-2020(Wired): 360mA(RMS) |
| Standby Current | MJ-2020(Wired): 100 mA(RMS) |
| Color | Black+Orange (Other colors optional: RED-Green-orange) |
| Interfaces | USB, RS232, USB-COM (Other interfaces optional) |
| Indicators | LED, Buzzer Beep, Vibration (Optional) |
| Illumination | Red light 634nm LED |
| Focus | 655nm Square red light |
| Field of View | Level: 31º; Vertical: 23º |
| Sensor | 800x800 Laser |
| Print Contrast | ≥15% |
| Scan Angle | Deflection: ±60°; Pitch: ±60° |
| Decode Ability (1D) | Code 39, Code 128, Code 93, Codabar/NW7, Code 11, MSI Plessey, UPC/EAN, I 2 of 5, Korean 3of 5, GS1 DataBar, Base 32 (Italian Pharma) |
| Working Temperature | Wired: -30ºC to 50ºC (-22ºF to 122ºF) |
| Standby Temperature | -40ºC to 70ºC (-40ºF to 158ºF) |
| Humidity | 5% to 95% (Non-condensing) |
| Drop Specification | Withstands multiple drops from 2.4 meters (8.0 feet) to concrete floor |
| Rolling Specifications | 5000 rolls from 1 meter (3.3 feet) height |
| Sealing Grade | IP65 and IP67 |
| Electrostatic Discharge (ESD) | Complies with EN61000-4-2, ±20 KV air discharge, ±10 KV direct discharge, ±10 KV indirect discharge |
| Anti-ambient Light | 0 to 108,000 Lux (0 to 10,037 foot candles, direct sunlight) |
| Environmental Parameters | RoHS EN 50581 |
| Electrical Safety | European Union Security Law: EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + AC 2011 + A2: 2013 |
| Certification | FCC / RoHS / CE |




7. User Tips
- Optimal Charging: Always ensure the scanner is fully charged before starting a long work session to maximize uptime.
- Wireless Range: For the best wireless performance, try to keep the scanner within the specified 30m/98ft range of its receiver (2.4GHz dongle or Bluetooth host). Obstacles like walls can reduce this range.
- Mode Selection: Experiment with the different scanning modes (Barcode, RFID, Barcode+RFID) to find the most efficient setting for your specific task.
- Customization: Take advantage of the over 300 configuration options to customize prefix/suffix codes or integrate keyboard functions (like TAB or Enter) to streamline data entry into your applications.
- Firmware Updates: Periodically check the manufacturer's website for any available firmware updates to ensure your scanner has the latest features and performance improvements.
8. Frequently Asked Questions (FAQ)
- Q: How is the quality of the scanner ensured?
- A: Each product undergoes professional quality control and testing, including engine age testing, wire bending, switch life testing, and shock resistance testing. All products comply with CE, FCC, and RoHS standards.
9. Warranty and Support
9.1 Warranty
The Symcode MJ-2023 Handheld Barcode Scanner comes with a 3-year warranty.
9.2 After-Sales Service
After-sales service includes:
- Repair services
- Free spare parts (as per warranty terms)
- Call Center support
- Online Technical Support
For technical assistance or warranty claims, please refer to the contact information provided at the point of purchase or on the official Symcode website.







