1. Introduction
The Sansui W65 Spatial Audio Bluetooth 5.4 Earphones combine 80 years of audio expertise with modern technology to deliver an exceptional listening experience. Featuring advanced drivers, spatial audio technology, and ENC noise cancellation, these earphones are designed for comfort, clarity, and seamless connectivity. This manual provides essential information for setting up, operating, and maintaining your W65 earphones.

Figure 1: Sansui W65 OWS Earphones and Charging Case
2. Package Contents
Ensure all items are present in your package:
- Sansui W65 Earphones (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- User Manual
Video 1: Unboxing and initial overview of the Sansui W65 earphones and accessories.
3. Setup
3.1 Initial Charging
Before first use, fully charge the earphones and charging case.
- Place both earphones into the charging case.
- Connect the USB Type-C charging cable to the charging port on the case and a power source.
- The digital display on the charging case will indicate the battery level. A full charge for the case takes 1-2 hours, and for the headsets, 1-1.5 hours.
3.2 Ergonomic Fit and Wearing
The W65 earphones feature rotatable ear hooks for a secure and comfortable fit. Follow these steps for optimal wearing:
- Remove the earphones from their case.
- Smoothly slide the ear hook to its maximum angle for a perfect fit.
- Gently slide the ear hook behind your ear, ensuring a secure and comfortable placement.
- Carefully rotate the earphones to securely position them at the angle that offers the utmost comfort and sound quality.

Figure 2: Ergonomic Wearing Steps
3.3 Bluetooth Pairing
The W65 earphones use Bluetooth 5.4 for enhanced connectivity and automatically connect to the last paired device when taken out of the case.
- Ensure the earphones are charged and in the charging case.
- Open the charging case. The earphones will enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "Sansui W65" in the list of available devices and select it to pair.
- Once paired, the earphones will automatically connect to this device when removed from the case.

Figure 3: Bluetooth 5.4 One-Step Pairing
4. Operating Instructions
4.1 Touch Controls
The Sansui W65 earphones feature intuitive touch controls for easy management of calls and music playback.
| Action | Control |
|---|---|
| Power On | Long press for 3 seconds |
| Power Off | Long press for 5 seconds |
| Play/Pause Music | Double-click the function key |
| Next Song | Triple-click the function button on the right earbud |
| Previous Song | Triple-click the function button on the left earbud |
| Volume + | Single-click the function button on the right earbud |
| Volume - | Single-click the function button on the left earbud |
| Answer/Hang Up Call | Double-click the function key |
| Reject Call | Press & hold function button for 2 seconds |
| Voice Assistance | Long-press the function button on the left earbud for 2 seconds |
| Game/Music Mode | Long-press the function button on the right earbud for 2 seconds |

Figure 4: Easy Control at Your Fingertips
4.2 Dual Connection
The W65 supports dual connection technology, allowing you to stay connected to two devices simultaneously. This enables seamless switching between calls on one device and media playback on another, or effortlessly resuming tasks.

Figure 5: Dual Connection Capability
4.3 Smart App Control
Enhance your listening experience with the dedicated Tianlai Control APP. The app allows for customized touch controls, setting up game mode, and personalizing sound effects through a variety of EQ presets and settings. This ensures the W65 meets individual preferences and diverse environmental needs.

Figure 6: Smart App Control Interface
5. Maintenance
5.1 Cleaning
- Regularly clean the earphones and charging case with a soft, dry, lint-free cloth.
- Avoid using abrasive materials, solvents, or harsh chemicals.
- Ensure charging contacts on both earphones and case are clean and free of debris for proper charging.
5.2 Water Resistance (IPX5)
The Sansui W65 earphones are IPX5 waterproof, meaning they are protected against low-pressure water jets from any direction. This makes them suitable for sports and daily activities where they might be exposed to sweat or light rain.
- Do not submerge the earphones in water.
- Do not expose them to high-pressure water jets.
- Ensure the earphones are dry before placing them back into the charging case to prevent damage to the charging contacts.

Figure 7: IPX5 Waterproof Rating
6. Troubleshooting
6.1 Pairing Issues
- Earphones not pairing with device: Ensure Bluetooth is enabled on your device. Turn off and on the earphones by placing them back in the case and taking them out. Forget the device in your phone's Bluetooth settings and try pairing again.
- Only one earphone working: Place both earphones back into the charging case, close the lid, wait a few seconds, then open the lid and take them out. This should re-sync them.
6.2 Sound Issues
- No sound or low volume: Check the volume levels on both your device and the earphones. Ensure earphones are properly seated in your ears.
- Sound cutting out: Ensure you are within the Bluetooth range (approx. 10m without obstruction). Avoid physical obstructions between the earphones and your device.
6.3 Charging Issues
- Earphones not charging: Ensure the charging contacts on both the earphones and the case are clean and dry. Check if the charging cable is securely connected and the power source is working.
- Charging case not charging: Try a different USB Type-C cable or power adapter.
7. Specifications
| Feature | Specification |
|---|---|
| Product Name | Sansui W65 |
| Bluetooth Version | 5.4 |
| Headset Battery Capacity | 50mAh |
| Charging Case Battery Capacity | 600mAh |
| Bluetooth Distance | Approx. 10m (no obstruction) |
| Talk Time | 6-7 hours |
| Play Time (Single Charge) | 7-8 hours |
| Total Play Time (with Charging Case) | Up to 30 hours |
| Headset Charging Time | 1-1.5 hours |
| Charging Case Charging Time | 1-2 hours |
| Waterproof Rating | IPX5 |
| Frequency Response | 20Hz-20000Hz |
| Driver Unit | 14.2mm |
| Charging Interface | Type-C |
| Material | ABS, Plastic |
| Sound Isolating | Yes |
| Voice Assistant Built-in | Yes |
| With Microphone | Yes |
| Control Button | Yes |
| Volume Control | Yes |
| Codecs | AAC, SBC |
8. User Tips
- Situational Awareness: The open-ear design of the W65 allows for situational awareness, making them suitable for activities like driving or outdoor sports where hearing your surroundings is important.
- Quick Charge: If you're in a hurry, an 8-minute charge can provide up to 1 hour of playback.
- App Customization: Utilize the dedicated Tianlai Control APP to fine-tune your audio experience, customize touch controls, and switch to game mode for optimized performance.
- Secure Fit: Experiment with the 90° rotatable ear hooks to find the most comfortable and secure fit for your ears, ensuring stable wear during various activities.

Figure 8: Maintaining Situational Awareness with OWS Earphones
9. Warranty and Support
Sansui products are designed for quality and reliability. For any issues or support needs, please refer to the warranty information provided at the point of purchase or contact Sansui customer service. Keep your proof of purchase for warranty claims.





