SUNNIGOO N3MAX

SUNNIGOO N3MAX Electric Scooter User Manual

Model: N3MAX | Brand: SUNNIGOO

1. Introduction

Thank you for choosing the SUNNIGOO N3MAX Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before use and keep it for future reference.

⚠️ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.

2. Package Contents

Upon opening the package, please ensure all items are present and in good condition:

  • SUNNIGOO N3MAX Electric Scooter
  • Removable Seat (if applicable to your model)
  • Charger
  • User Manual (this document)

If any items are missing or damaged, please contact your seller for assistance.

3. Specifications

The SUNNIGOO N3MAX Electric Scooter is designed with the following technical specifications:

FeatureSpecification
Model NumberN3MAX
Motor Power800W
Battery48V 13Ah Lithium Battery
Max Speed45 km/h
Max Mileage35-40 km (Range Per Charge: 40-60km under ideal conditions)
Tire Size10 inch Off-Road Tires
Climbing Ability25 degrees
Max Load150 kg
Charging Time6-8 hours
Voltage48V
FoldableYes
Pole AdjustableYes
Detachable SeatYes
Brake SystemElectric brake + Front and Rear Double Disc Brakes
CertificationCE
CategoryTwo-wheel Scooter
Applicable PeopleUnisex

For a visual overview of key features, refer to the image below:

SUNNIGOO N3MAX Electric Scooter with key specifications
Figure 1: SUNNIGOO N3MAX Electric Scooter highlighting 48V 13Ah battery, 45km/h max speed, 35-40km range, 800W motor, and removable seat.
N3MAX vs N3LMAX comparison table
Figure 2: Comparison of N3MAX and N3LMAX models, confirming N3MAX specifications.

4. Assembly

The SUNNIGOO N3MAX Electric Scooter comes largely pre-assembled. The primary assembly step involves attaching the removable seat.

4.1 Attaching the Removable Seat

  1. Locate the seat post and the corresponding slot on the scooter's deck.
  2. Insert the seat post firmly into the slot.
  3. Ensure the seat is securely fastened before riding.
Scooter with removable seat
Figure 3: The SUNNIGOO N3MAX Electric Scooter with its removable seat.

5. Charging the Battery

Before your first ride, fully charge the scooter's battery. The charging time is approximately 6-8 hours.

5.1 Charging Procedure

  1. Ensure the scooter is turned off before charging.
  2. Locate the charging port on the scooter.
  3. Connect the charger to the charging port, then plug the charger into a standard power outlet.
  4. The indicator light on the charger will typically show red during charging and turn green when fully charged.
  5. Once fully charged, disconnect the charger from the scooter and the power outlet.

Important Safety Note: Always use the original charger provided with your scooter. Do not leave the scooter unattended while charging. Store the scooter and charger in a cool, dry place away from flammable materials.

6. Operation

This section details how to operate your SUNNIGOO N3MAX Electric Scooter, including its smart meter functions.

6.1 TM-003-XSL Instrument NFC Smart Meter Function Description

The scooter is equipped with a TM-003-XSL smart meter that provides various functions and settings. For a visual representation of the meter and its buttons, please refer to the full user manual PDF available at User Manual (PDF).

Seven-Key Switch Introduction

  1. Wake Up: Press and hold any key for 3 seconds to wake up the screen. The screen will display a lock symbol, password area number (000), or NFC symbol.
  2. Unlock Methods:
    • NFC Card Unlock: Hold the NFC smart card close to the instrument panel surface. A prompt sound indicates successful unlock and power-on.
    • Password Unlock: The first three digits of the mileage are the password area. Use the '+' and '-' keys for number adjustment. Short press the power button to confirm the current digit and move to the next. Confirm the third digit with the power button for successful unlock. If unlock fails, turn off the sound, clear the password, and re-enter.
    • Direct Boot (P13 Setting): You can set P13 in the menu to boot directly without a password.
  3. Turning Off: To turn off the meter from the main cycling interface, press and hold the power button for 3 seconds. NFC can also be used to turn off the meter. (Standby mode working current: 110mA). The instrument will automatically enter deep sleep (20mA) after x minutes of inactivity. In deep sleep, NFC card swiping is invalid; press and hold the power button for 3 seconds to re-enable NFC function. If NFC is disabled in the engineering menu, only password entry can power on the machine.
  4. Gear Switching: Short press '+' and '-' keys to cycle through gears. Default is 2 gears. Long press '-' for more than 4 seconds to switch the speed display (default shows maximum speed).
  5. Headlights: Short press the 'Headlight' button to turn on/off.
  6. Speaker: The speaker sounds when the speaker key is pressed and stops when released.
  7. Engineering Menu: Press and hold the 'M' key for 5 seconds to enter the engineering menu (P00-P20). Short press 'M' to increase the menu number. Long press 'M' to save and exit to normal riding state. The meter returns to riding mode after 10 seconds of inactivity.

Menu Settings Instructions (P00-P20)

Enter the function menu settings. Most functions are adjusted by short presses of '+' and '-' keys, except for P04, P06, P08, and P15 which allow rapid addition/subtraction with long presses. For detailed parameter values, refer to the table below or the full PDF manual.

CodeFunctionDefault Value
P00Instrument low-power sleep (1=save after setting, auto shut down)1
P01Backlight brightness (1=darkest, 3=brightest)003
P02Unit of mileage (0=KM, 1=mile)000KM
P03Voltage level (24V, 36V, 48V, 52V, 60V)048
P04Sleep time (minutes, 0=no sleep, 1-60 min)005
P05NFC Setting at Startup (1=enabled, 0=disabled)1
P06Wheel Diameter (Unit: 0.1inch, precision 0.1)10.0
P07Speed Sensor Magnet Count (0-255)030
P08Speed Limit (0%-100%)100
P09Start mode (0=zero start, 1=non-zero start)0
P10Real-time voltage or SOC display selection (0=voltage, 1=SOC)0
P11EABS Electronic Brake Selection (0=Off, 1=Weakest, 5=Strongest)003
P12Software and hardware startup intensity (1=weakest, 5=strongest)003
P13Set power-on password (0=no password, 1=password)1
P14Set password content (display current password, enter setting mode)0
P15Controller undervoltage adjustment (range 37-47V, accuracy 0.1V)40.0
P16ODO reset setting (hold '+' for 5s to clear mileage)00000KM
P17Automatic cruise function (0=disabled, 1=enabled)0
P18Restore factory settings (hold '+' for 3-5s)0
P19Enter pairing mode (hold '+' for 3-5s, speed shows current card number)
P20Communication protocol (default 4, cannot be adjusted)004

6.2 Riding Your Scooter

The N3MAX is designed for a smooth and stable ride, even on off-road terrains, thanks to its 10-inch off-road tires and spring damping system.

  • Starting: Ensure the scooter is unlocked and powered on. Push off with one foot and gently press the accelerator.
  • Speed Control: Use the accelerator to control your speed, up to a maximum of 45 km/h. Adjust gears using the '+' and '-' buttons on the meter.
  • Braking: The scooter features electric brakes and front/rear double disc brakes for effective stopping power. Apply brakes smoothly.
  • Lighting: Utilize the bright headlight and ambient lights for visibility, especially in low-light conditions. The scooter also features 'Angel Eye Head Lights'.
  • Terrain: The 10-inch off-road tires are suitable for various surfaces including speed bumps, snowfields, forest paths, and desert terrain.
Scooter with bright headlight and ambient light
Figure 4: Bright headlight and ambient light for enhanced visibility.
Scooter highlighting spring damping
Figure 5: Spring damping system for a more comfortable ride.
Front and rear disc brakes diagram
Figure 6: Illustration of the front and rear disc brake system.
800W motor, 45km/h max speed, 25 degree climb slope
Figure 7: Visual representation of the 800W motor, 45km/h max speed, and 25-degree climbing capability.
Off-road tire suitability for various terrains
Figure 8: The 10-inch off-road tires are designed for diverse terrains including speed bumps, snowfields, forests, and deserts.
Scooter with Angel Eye Head Light
Figure 9: The scooter features an 'Angel Eye Head Light' for improved visibility.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your scooter.

  • Cleaning: Wipe down the scooter with a damp cloth after each ride. Avoid using high-pressure water or harsh chemicals.
  • Tire Pressure: Regularly check and maintain the recommended tire pressure for optimal performance and safety.
  • Brakes: Inspect brake levers and cables for proper function. Ensure disc brakes are clean and free from debris.
  • Battery Care: Avoid fully discharging the battery. Charge it regularly, even if not in use, to maintain battery health. Store in a cool, dry place.
  • Fasteners: Periodically check all screws and bolts to ensure they are tight.

8. Troubleshooting

This section provides common error codes and troubleshooting tips for your scooter. For detailed diagrams and further assistance, please refer to the full user manual PDF.

8.1 Error Code Definition (Displayed in the SPEED Area on the Right)

Error CodeDefinition
E-01Motor Hall Fault
E-02Brake failure
E-03Sensor failure assistance (feature not available)
E-046KM/H cruise (function not available)
E-05Real-time cruise (not displayed)
E-06Battery undervoltage fault
E-07Motor failure
E-08Grip failure
E-09Controller failure
E-10Instrument communication reception failure
E-11Instrument communication send fault
E-12BMS communication failure (function not available)
E-13Headlight malfunction (function not available)

8.2 Common Issues and Solutions

  • Scooter not turning on / Screen not displaying:
    • Check the main power cord connection between the controller and the battery.
    • Ensure the instrument is properly connected to the controller.
    • Inspect the red, black, or blue wires of the device for faults.
  • Motor not turning / Gears not shifting (after instrument powers on):
    • Check the green and yellow signal lines connecting the instrument and the controller for breaks.
  • E10 Error: This indicates an instrument communication reception failure. Check all communication cables for secure connections and damage.
  • Controller Issues (e.g., noise when accelerating): This may indicate a fault with the controller (E-09). Professional inspection and repair may be required.

9. User Tips

Based on common user inquiries and experiences, here are some helpful tips:

  • Weight: The scooter weighs approximately 27 kg.
  • Water Resistance: While designed for various terrains, it is advisable to exercise caution in heavy rain or wet conditions as the scooter's waterproof rating is not explicitly stated.
  • Speed Limiting: The meter's P07 setting allows for speed limit adjustment (0%-100%). You can use this to comply with local regulations (e.g., limiting to 25 km/h).
  • Handlebar Foldability: The scooter is foldable, which includes the handlebars for compact storage and transport.
  • Charger: A charger is included with the scooter.

10. Warranty and Support

For warranty information, repair services, or to purchase spare parts, please contact your original seller or the SUNNIGOO customer support directly. Keep your purchase records handy for any claims.

You can also refer to the 'Item guides & documents' section on the product page for the official user manual PDF: User Manual (PDF).

11. Safety Guidelines

Your safety is paramount. Always adhere to the following guidelines:

  • Always wear appropriate protective gear, including a helmet, knee pads, and elbow pads.
  • Familiarize yourself with local laws and regulations regarding electric scooter use and comply with them at all times.
  • Do not ride under the influence of alcohol or drugs.
  • Avoid riding in adverse weather conditions, such as heavy rain, snow, or icy roads.
  • Maintain a safe distance from other vehicles and pedestrians.
  • Perform a pre-ride check of brakes, tires, and battery level before each use.
  • Do not exceed the maximum load capacity of 150 kg.
  • Exercise caution when riding on uneven or slippery surfaces.

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