1. Introduction
The GENBOLT GB-220K 10x Hybrid Zoom 2.4/5GHz Dual-Band WiFi Indoor/Outdoor Panoramic Security Dome Camera is designed to provide robust surveillance with exceptional impact resistance and comprehensive protection. Featuring IP66 waterproofing and IK10 vandal-proof ratings, it is suitable for reliable operation in various indoor and outdoor environments. This camera offers remote monitoring capabilities via smartphones, tablets, and computers, ensuring you can safeguard your property effectively.
Figure 1: GENBOLT 2.5K PTZ WiFi Security Camera Overview
2. Key Features
- 2.5K Image Quality: Captures clearer details compared to 1080P.
- 10x Hybrid Zoom: Combines optical and digital zoom for detailed viewing.
- Dual Lens System: Features 4mm and 12mm lenses for versatile monitoring.
- PTZ Functionality: Rotates 355° horizontally (Pan) and 90° vertically (Tilt) to cover all corners without blind spots.
- Dual-Band WiFi: Supports 2.4GHz and 5.8GHz Wi-Fi for flexible and stable network connection.
- PoE & DC Power: Offers Power over Ethernet (PoE) for simplified installation and DC12V power option.
- IK10 Vandal-proof: Provides exceptional impact resistance.
- IP66 Waterproof: Ensures reliable operation in all weather conditions.
- Human Detection & Auto Tracking: Automatically detects human figures and tracks their movement.
- Active Siren Defense: Deters intruders with an audible siren.
- Two-Way Audio: Allows for real-time communication through the camera.
- Flexible Storage: Supports Cloud Storage (7-day free trial) and TF Card Storage (up to 128GB).
- Multi-Platform Access: View live feeds and recordings on iOS, Android, macOS, and Windows devices.
Figure 2: Reliable Protection in Any Environment (IK10 Vandal-proof, IP66 Waterproof)
Figure 3: 355° Pan 90° Tilt Coverage
Figure 4: 2.5K Image Quality Comparison
Video 1: GENBOLT Camera Features Demonstration
3. Specifications
| Attribute | Value |
|---|---|
| Brand Name | GENBOLT |
| Model Number | GB-220K WiFi Security Camera |
| Megapixels | 4MP (2.5K) |
| Lens (mm) | 2mm, 4+12mm |
| Lens Quantity | Dual Lens |
| Zoom Type | Optical zoom |
| Zoom | 10X (Hybrid) |
| Optical Zoom | 4X |
| Field of View | 70° + 30° |
| Connectivity | Closed System/CCTV Wireless |
| Wi-Fi | 2.4 & 5.8 GHz (Dual-Band) |
| High Definition | 4.0 Megapixels |
| Style | Dome Camera |
| Audio Output | Two Way Audio |
| IR Distance (m) | 20meter |
| Power Supply | DC12V & With Poe |
| Color | WHITE |
| App Name | Genbolt cam |
| Supported Operating Systems | Windows 10, iOS, Android, macOS |
| Scene | Indoor and outdoor |
| Special Features | Waterproof / Weatherproof, Vandal-proof (IK10) |
| IP Rating | IP66 |
| AI Functions | Motion Detection, Human Detection, Human Tracking |
| Cloud Storage | YES |
| TF Card Support | Up to 128GB |
| PTZ | YES |
| Frame Rate | 15fps |
| Preset Positions | YES |
| Auto Patrol | YES |
| Alarm Notifications | YES |
| Privacy Masking | YES |
4. Package Contents
The package typically includes:
- GENBOLT GB-220K PTZ WiFi Security Camera
- Power Adapter (DC12V)
- Mounting Screws and Wall Plugs
- Waterproof Kit for Ethernet Cable
- Quick Start Guide
Note: Contents may vary slightly. Please check the packaging for the exact list of items included.
5. Installation and Setup
5.1 Physical Installation
- Choose a Location: Select a suitable indoor or outdoor location, ensuring good Wi-Fi signal strength or access to an Ethernet cable for PoE. The camera is IP66 waterproof and IK10 vandal-proof, making it robust for outdoor use.
- Mounting: Use the provided mounting template (if included) to mark drill holes. Secure the camera to the wall or ceiling using the screws and wall plugs.
- Power Connection:
- DC Power: Connect the provided DC12V power adapter to the camera and a power outlet.
- PoE (Power over Ethernet): If using PoE, connect an Ethernet cable from a PoE switch or NVR to the camera's Ethernet port. This provides both power and data through a single cable. Ensure your PoE switch/NVR is IEEE802.3af compatible.
Figure 5: PoE Connection Diagram
5.2 Network Connection
- Download the App: Download the 'Genbolt cam' app from your device's app store (iOS/Android).
- Account Registration: Register for a new account or log in if you already have one.
- Add Camera: Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or using Bluetooth setup.
- Wi-Fi Configuration: Connect the camera to your 2.4GHz or 5.8GHz Wi-Fi network. Ensure your router supports dual-band for optimal performance.
- Wired Connection (Optional): If using an Ethernet cable, the camera should automatically connect to the network once powered on and connected to a router/switch.
Figure 6: Dual-Band WiFi Support
6. Operation
6.1 Live View and PTZ Control
Once connected, open the 'Genbolt cam' app to view the live feed. Use the on-screen controls to pan (355°), tilt (90°), and zoom (10x hybrid zoom) the camera to monitor different areas. The dual lens system provides a wide field of view.
6.2 Two-Way Audio
Tap the microphone icon in the app to speak through the camera's speaker, and listen to audio from the camera's built-in microphone. This is useful for communicating with visitors or deterring intruders.
Figure 7: Two-Way Audio and Multi-Platform Access
6.3 Motion Detection and Tracking
Enable motion detection and human detection in the app settings. The camera will automatically detect and track human figures, sending alarm notifications to your device. You can also set up active siren defense to trigger an audible alarm upon detection.
Figure 8: Human Detection and Auto Tracking
6.4 Recording and Storage
The camera supports two main storage options:
- Cloud Storage: Events are uploaded to an encrypted cloud server. A 7-day free trial is typically included.
- TF Card Storage: Insert a TF card (up to 128GB, not included) into the camera's slot for local storage of recordings.
Figure 9: Flexible Storage Options
6.5 Multi-Platform Access
Access your camera feed and settings from various devices:
- Mobile App: 'Genbolt cam' for iOS and Android.
- Desktop Software: Available for macOS and Windows.
Figure 10: Multi-Platform Monitoring
7. Maintenance
- Regular Cleaning: Periodically clean the camera lens and housing with a soft, damp cloth to ensure clear image quality. Do not use harsh chemicals.
- Firmware Updates: Check the 'Genbolt cam' app regularly for firmware updates. Keeping the firmware updated ensures optimal performance and security.
- Network Stability: Ensure your Wi-Fi network is stable and strong, especially for wireless connections. For PoE, verify cable integrity.
- Storage Management: If using a TF card, periodically review and manage recordings to prevent the card from filling up.
8. Troubleshooting
8.1 Common Issues & Solutions
- Camera not connecting to Wi-Fi:
- Ensure the camera is within range of your Wi-Fi router.
- Verify you have entered the correct Wi-Fi password.
- Check if your router supports 2.4GHz or 5.8GHz, and try connecting to the appropriate band.
- Restart the camera and your router.
- No image/video feed:
- Check the power connection to the camera.
- Ensure the camera is properly connected to the network (Wi-Fi or Ethernet).
- Restart the camera and the viewing app.
- Motion detection not working:
- Verify motion detection and human detection settings are enabled in the app.
- Adjust sensitivity settings if necessary.
- Ensure there are no obstructions blocking the camera's view.
- PTZ controls unresponsive:
- Check network connectivity. A weak signal can cause delays or unresponsiveness.
- Restart the camera and the app.
- Is the camera compatible with the Hikam app?
- The official application for this camera is 'Genbolt cam'. Compatibility with third-party apps like Hikam is not guaranteed and may not offer full functionality. It is recommended to use the dedicated 'Genbolt cam' app for the best experience.
9. User Tips
- For outdoor installations, ensure all cable connections (especially Ethernet if using PoE) are properly sealed with the provided waterproof kit to prevent moisture ingress.
- When setting up motion detection, consider the camera's field of view and potential false alarms from moving trees or shadows. Adjust sensitivity or define specific detection zones.
- Utilize the multi-platform access to monitor your property from various devices, providing flexibility and convenience.
- Regularly check for and install firmware updates to benefit from new features and security enhancements.
10. Warranty and Support
For any product or usage issues, please contact GENBOLT customer support immediately. Refer to your purchase documentation for specific warranty terms and contact information. Always provide your model number (GB-220K) when seeking support.
