1. Introduction
Thank you for choosing the XMSJ Commercial Soft Serve Ice Cream Machine, Model XY-MT960. This machine is designed for commercial use, offering reliable performance for producing high-quality soft serve ice cream. Please read this manual thoroughly before installation, operation, or maintenance to ensure safe and efficient use of the appliance.
2. Important Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury.
- Ensure the power supply matches the voltage specified on the machine's rating label.
- Do not operate the machine with a damaged cord or plug.
- Keep hands and utensils out of the hopper and dispensing area during operation.
- Always unplug the machine before cleaning or performing any maintenance.
- Do not immerse the machine in water or other liquids.
- This appliance is for commercial use only and should be operated by trained personnel.
- Ensure proper ventilation around the machine to prevent overheating.
3. Product Overview and Features
The XY-MT960 features a robust design and user-friendly controls for consistent soft serve production.
Key Features:
- All stainless steel shell design for durability and hygiene.
- 304 stainless steel raw material tank and freeze cylinder.
- User-friendly operation interface with LED displayer.
- Real-time cup count function.
- Voltage monitoring and instability alarm function.
- Internationally renowned brand compressor.
- High precision pure steel gear reducer.
- Detachable water tray for easy cleaning.
- Optional precooling and fresh mode.
- Electrical air pump for optimal puffing rate.
Machine Components:
4. Technical Specifications
| Feature | Specification | Feature | Specification |
|---|---|---|---|
| Model No. | XY-MT960 | Capacity | 12-16L/H |
| Voltage | 110-220V/50-60Hz | Power | 1200W |
| Refrigerant | R290/R404a | Puffing Rate | 30-40% |
| Hopper Capacity | 6.5Lx1 (304 stainless steel) | Flavors | Single Flavor |
| Freeze Cylinder | 1.8Lx1 (304 stainless steel) | Continuous Production | >=6 cups |
| First Freeze Time | 15-17 mins | Compressor | Brand compressor |
| Output Per Hour | 45-60 cups/80g | Gear Box | Worm gear box |
| N.W./G.W. | 50KG / 60KG | Beater | Normal white beater |
| Product Size | 230x650x720mm | Displayer | LED displayer |
| Package Size | 290x700x830mm | Airpump | Yes, electrical air pump |
| Control System | Speed identification, need percent goes to 100% | ||
| Precooling System | Optional, support precooling and fresh mode | ||
| Cooling Way | Air cooled, from machine bottom heat dissipation | ||
| Machine Production | Every cycle makes 4-5 cups, wait max time 5-7 minutes | ||
5. Installation and Initial Setup
5.1 Unpacking and Inspection
- Carefully remove the machine from its packaging.
- Inspect the machine for any signs of damage during transit. Report any damage to your supplier immediately.
- Ensure all components listed in the packing list are present.
5.2 Placement
- Place the machine on a stable, level surface capable of supporting its weight (50-60KG).
- Ensure adequate clearance around the machine for proper ventilation. The cooling system is air-cooled with heat dissipation from the machine bottom. Do not block air vents.
- Avoid placing the machine near heat sources or in direct sunlight.
5.3 Power Connection
- Connect the machine to a grounded electrical outlet that matches the specified voltage (110-220V/50-60Hz). Refer to Figure 6 for plug types.
- Do not use extension cords or adapters unless absolutely necessary and rated for the machine's power requirements.
5.4 Initial Cleaning
Before first use, thoroughly clean all parts that will come into contact with food.
- Disassemble the dispensing handle and beater assembly.
- Wash all removable parts with warm, soapy water. Rinse thoroughly and sanitize.
- Wipe down the hopper and freeze cylinder interior with a damp cloth and food-grade sanitizer.
- Reassemble all parts, ensuring they are correctly seated.
6. Operating Instructions
6.1 Preparing Ice Cream Mix
- Use a high-quality commercial soft serve mix.
- Prepare the mix according to the manufacturer's instructions. Ensure it is well-chilled before adding to the machine.
6.2 Filling the Hopper
- Ensure the machine is plugged in but not in operation mode.
- Pour the prepared and chilled ice cream mix into the 6.5L hopper. Do not overfill.
6.3 Starting Production
- Turn on the main power switch.
- Press the 'FREEZE' button on the control panel. The machine will begin the freezing process.
- The first freeze time is approximately 15-17 minutes. The LED display will indicate progress.
- Once the ice cream reaches the desired consistency (indicated by the machine or LED display), it is ready for dispensing.
6.4 Dispensing Ice Cream
- Place a cup or cone under the dispensing nozzle.
- Pull down the dispensing handle to release the soft serve ice cream.
- Push the handle up to stop dispensing.
- The machine can continuously produce approximately 4-5 cups per cycle, with a waiting time of 5-7 minutes between cycles for optimal consistency.
6.5 Using WASH Mode
- The 'WASH' mode is used for cleaning the machine. Refer to the Maintenance section for detailed cleaning procedures.
- To activate, ensure the hopper is empty or filled with cleaning solution, then press the 'WASH' button.
6.6 Precooling and Fresh Mode (Optional)
- If your machine is equipped with the optional precooling system, it helps keep the mix in the hopper chilled before freezing, maintaining freshness.
- Consult the specific instructions for activating and utilizing these modes if available on your model.
7. Cleaning and Maintenance
Regular cleaning and maintenance are crucial for hygiene, performance, and longevity of your ice cream machine.
7.1 Daily Cleaning
- Empty the Hopper: At the end of each day, drain any remaining ice cream mix from the hopper.
- WASH Cycle: Fill the hopper with warm water and a food-grade cleaning solution. Run the machine in 'WASH' mode for 5-10 minutes.
- Drain and Rinse: Drain the cleaning solution. Repeat the 'WASH' cycle with clean water to rinse thoroughly.
- Disassemble: Unplug the machine. Disassemble the dispensing handle, beater, and any other removable parts from the freeze cylinder.
- Manual Cleaning: Wash all disassembled parts with warm, soapy water, rinse, and sanitize. Use a brush to clean the freeze cylinder interior.
- Dry and Reassemble: Allow all parts to air dry completely before reassembling.
- Clean Drip Tray: The detachable water tray should be emptied and cleaned daily.
7.2 Regular Checks
- Inspect the compressor and gear box area for any unusual noises or leaks.
- Ensure ventilation holes are clear of obstructions to maintain efficient cooling.
- Check the condition of the beater and replace if worn.
8. Troubleshooting
This section addresses common issues you might encounter with your ice cream machine.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not turn on | No power, faulty plug/cord | Check power connection, circuit breaker. Inspect cord/plug for damage. |
| Ice cream is too soft/not freezing | Mix not cold enough, insufficient freeze time, low refrigerant, clogged air vents | Ensure mix is pre-chilled. Allow full 15-17 min freeze time. Check air vents for obstructions. If issue persists, contact support. |
| Ice cream is too hard | Over-freezing, incorrect mix ratio | Adjust freezing settings (if available). Verify mix preparation. |
| Machine leaks | Improperly assembled parts, worn seals | Ensure all seals and gaskets are correctly installed and not damaged. Tighten connections. |
| Unusual noise during operation | Loose parts, motor/compressor issue | Turn off and unplug. Check for loose components. If noise persists, contact support. |
| Voltage instability alarm | Fluctuating power supply | Check power source stability. Consider using a voltage stabilizer if power fluctuations are common. |
9. User Tips
- Always use high-quality, pre-chilled ice cream mix for best results and faster freezing times.
- Regularly monitor the mix level in the hopper to avoid running the machine dry, which can cause damage.
- Perform daily cleaning diligently to maintain hygiene and prevent bacterial growth, ensuring safe food production.
- For optimal consistency, allow the machine to complete its full freezing cycle before dispensing.
- Keep the area around the machine clean and free of clutter to ensure proper airflow and prevent overheating.
10. Warranty and Support
The XMSJ Commercial Soft Serve Ice Cream Machine Model XY-MT960 comes with a 1-Year Warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use.
For warranty claims, technical support, or spare parts, please contact your original point of purchase or the manufacturer's customer service with your model number and purchase details.
After-sales service provided: Free spare parts.
