UBPet C20 Smart Self-Cleaning Automatic Cat Toilet

1. Introduction

The UBPet C20 Smart Self-Cleaning Automatic Cat Toilet is designed to provide a clean and comfortable environment for your cat while simplifying litter box maintenance for you. Featuring advanced safety mechanisms, effective odor control, a spacious design, and smart app connectivity, the C20 offers a superior solution for pet owners.

Figure 1: UBPet C20 Smart Self-Cleaning Automatic Cat Toilet

Product Video Overview

2. Product Features

• Ultimate Cat Safety: Patented integrated structure of the litter box and trash can reduces the risk of the cat getting stuck to 0%. Equipped with gravity sensors for automatic stopping during cleaning if a cat is detected.
• Spacious & Low Entry Design: Features a large open entrance (34.8 cm x 32 cm) and a low entry height of 17.4 cm, making it comfortable for cats weighing 1.5 kg to 8 kg, including kittens, older cats, and those with mobility issues.
• Effective Odor Control: Utilizes odor isolation and chemical decomposition technology for 2X better odor control, ensuring a fresh home environment.
• Whisper-Quiet Operation: Operates silently at approximately 38dB, ensuring your cat's rest and your peace are undisturbed.
• Smart APP Control & Health Monitoring: Control cleaning modes (Automatic, Timed, Do Not Disturb) via the dedicated app. Monitor your cat's weight and toilet habits in real-time. Supports data tracking for up to 6 cats.
• Durable Construction: Includes a dual-layer anti-scratch pad (silicone and highly durable fabric) and an anti-chew cable for longevity and safety.

Figure 2: The Ultimate Safety Solution with 0-Risk Anti-Pinch Structure and Gravity Sensors for automatic stop.

Figure 3: Low Entry & Large Space design with dimensions (Length: 50.6cm, Height: 54.7cm, Width: 49cm, Entry Height: 17.4cm) suitable for cats 1.5kg to 8kg.

Figure 4: 2X Better Odor Control through Odor Isolation and Chemical Decomposition.

Figure 5: Whisper-quiet operation at 38dB, ensuring minimal disturbance.

3. Setup Guide

3.1 Unpacking and Placement

1. Carefully remove all components from the packaging.
2. Place the UBPet C20 on a flat, stable surface in a well-ventilated area. Ensure there is enough space around the unit for your cat to enter and exit comfortably.

3.2 Litter Filling

1. Open the top cover of the litter box.
2. Pour cat litter into the drum. We recommend using cat litter with a particle length of less than 1 cm for optimal performance.
3. Ensure the cat litter does not exceed the maximum fill line or spill over the edge of the silicone mat.
4. Close the top cover securely.

3.3 Power Connection

1. Connect the power adapter to the power port on the back of the unit.
2. Plug the power adapter into a wall outlet. The unit will power on automatically.

3.4 App Installation & Pairing

1. Download the UBPet app from your smartphone's app store (iOS or Android).
2. Open the app and follow the on-screen instructions to create an account or log in.
3. Select 'Add Device' and choose the UBPet C20.
4. Follow the app's prompts to connect the device to your home Wi-Fi network and complete the pairing process.

Figure 6: UBPet App Control & Cat Health Insight interface.

4. Operating Instructions

4.1 Cleaning Modes

• Automatic Cleaning: The litter box will automatically clean itself after your cat exits, based on sensor detection. This is the default and most convenient mode.
• Timed Cleaning: Set specific times for cleaning cycles through the UBPet app. This is useful for maintaining a schedule or for multi-cat households.
• Do Not Disturb Mode: Configure periods during which the litter box will not perform automatic cleaning, ideal for nighttime or when you prefer silence.
• Manual Cleaning: Initiate a cleaning cycle at any time using the button on the unit or through the UBPet app.

4.2 Health Monitoring

The UBPet app provides real-time data on your cat's toilet usage, including weight, frequency, and duration. This feature supports up to 6 cats, allowing you to track individual health trends. Please note that cats with similar weights may be incorrectly identified by the system.

Figure 7: Insights into Cat Health, supporting data for up to 6 cats.

5. Maintenance

5.1 Cleaning the Drum

The UBPet C20 is designed for easy cleaning. The drum can be removed for direct washing.

1. Step 1: Remove the side cover. Gently unclip and remove the side cover of the unit.
2. Step 2: Unlock the shaft lock. Locate and unlock the shaft lock mechanism that holds the drum in place.
3. Step 3: Remove the Drum. Carefully lift and remove the entire drum from the base unit.
4. Wash the drum with water. Ensure it is completely dry before reassembling.

Important: The base unit contains electronic components and is NOT washable. Do not immerse the base in water or expose it to excessive moisture.

Figure 8: Easy to Clean steps: Remove side cover, Unlock shaft lock, Remove drum.

5.2 Waste Bin Management

The all-in-one garbage disposal system simplifies waste removal. You can use small, regular trash bags instead of specialized bags. Replace the trash bag regularly to maintain hygiene and odor control.

5.3 Litter Type Recommendations

For optimal performance and to reduce waste, we recommend using clumping cat litter with a particle length of less than 1 cm. Avoid using non-clumping or crystal litters as they may not be effectively sifted by the unit.

5.4 Base Unit Care

Wipe the exterior of the base unit with a damp cloth. Do not use abrasive cleaners or submerge the unit. Regularly check the anti-chew cable for any damage.

Figure 9: Dual-layer Anti-Scratch Pad (Silicone and Durable Fabric) and Anti-Chew Cable for enhanced durability.

6. Troubleshooting

• Unit not powering on: Ensure the power adapter is securely connected to both the unit and a working wall outlet.
• Cleaning cycle not starting: Check if the waste bin is full or if a cat is currently inside the unit (safety feature). Verify the selected cleaning mode in the app.
• App connectivity issues: Ensure your Wi-Fi network is stable and the unit is within range. Restart the app and the litter box. Re-pair the device if necessary.
• Odor persists: Ensure the waste bin is emptied regularly and the odor eliminator is fresh. Check for any litter accumulation outside the drum.
• Cat not using the litter box: Allow your cat time to adjust. Place a small amount of their old litter in the new unit. Ensure the unit is clean and free of strong odors.
• Sensor not detecting cat: Ensure the sensors are clean and unobstructed. If issues persist, contact customer support.

7. Specifications

8. Warranty and Support

For any questions regarding your UBPet C20 Smart Self-Cleaning Automatic Cat Toilet, including warranty claims, technical support, or operational assistance, please contact UBPet customer service. Please refer to your purchase documentation for specific warranty terms and contact details.

9. User Tips

• Gradual Introduction: If your cat is hesitant to use the new litter box, try placing it next to their old one for a few days. Gradually remove the old litter box once they are comfortable.
• Monitor Litter Levels: Regularly check the litter level to ensure it's within the recommended range for efficient cleaning and to prevent sensor issues.
• App Notifications: Enable app notifications to stay informed about cleaning cycles, waste bin status, and your cat's health data.
• Regular Deep Cleaning: While the unit self-cleans, a periodic deep clean of the removable drum and wiping down the base will help maintain hygiene and extend the product's lifespan.
• Odor Eliminator: Replace the pet odor eliminator as needed to maximize odor control effectiveness.