iCam365 2MP Wireless Security Surveillance Camera User Manual

1. Introduction

Thank you for choosing the iCam365 2MP Wireless Security Surveillance Camera. This camera is designed to provide high-definition surveillance with advanced features such as 360° head rotation, AI human tracking, two-way audio, and full-color night vision. This manual will guide you through the setup, operation, and maintenance of your new security camera.

2. Specifications

3. Package Contents

Please check the package for the following items:

• iCam365 Wireless Security Camera
• Power Adapter (US Plug or EU Plug, depending on selection)
• Mounting Accessories (screws, wall plugs)
• User Manual

4. Setup Guide

4.1 Important Wi-Fi Information

The camera uses 2.4G Wi-Fi and is not compatible with 5G Wi-Fi networks. Ensure your router is configured to use 2.4G Wi-Fi or has a dual-band mode that supports 2.4G.

4.2 Initial Connection

1. Download the App: Search for and download the 'iCam365' app from your smartphone's app store (Google Play Store for Android or Apple App Store for iOS).
2. Power On: Connect the camera to a power source using the provided adapter. The camera will initiate its self-test and status indicator will light up.
3. Add Device: Open the iCam365 app, create an account or log in, and follow the in-app instructions to add a new device. You will typically scan a QR code on the camera or manually select the device type.
4. Wi-Fi Configuration: Follow the app prompts to connect the camera to your 2.4GHz Wi-Fi network. Ensure your phone is also connected to the same 2.4GHz network during setup.
5. Placement: Position the camera in your desired location. It can be mounted on a wall or ceiling using the provided accessories, or placed on a flat surface.

5. Operating Instructions

5.1 Live View and Pan/Tilt Control

Once connected, open the iCam365 app to access the live video feed. Use the on-screen controls to pan (horizontal rotation up to 360°) and tilt (vertical rotation up to 120°) the camera lens to adjust your viewing angle.

5.2 Two-Way Audio

The camera features a built-in microphone and speaker. In the live view interface of the app, tap the microphone icon to speak through the camera, and listen to audio from the camera's surroundings.

5.3 Night Vision Modes

The camera supports both infrared and full-color night vision. It automatically switches to night vision in low-light conditions. You can typically configure the night vision mode (e.g., smart mode, full-color, infrared) within the app settings.

5.4 AI Human Tracking and Motion Alarm

The camera can detect human shapes and track their movement. When motion is detected, the camera can trigger an alarm and send notifications to your smartphone. Configure these settings in the app's detection and alarm section.

5.5 Recording and Storage

Insert a TF (microSD) card into the TF card slot for local video storage. The camera supports continuous recording or event-triggered recording. You can view recorded footage directly through the iCam365 app.

5.6 Multi-person Sharing

You can share access to your camera's live feed and recordings with family members or trusted individuals through the iCam365 app. Each user will need their own iCam365 account.

6. User Tips

• Always ensure your camera is connected to a 2.4GHz Wi-Fi network for stable performance. It will not work with 5G Wi-Fi.
• For optimal performance, place the camera within a reasonable range of your Wi-Fi router.
• Regularly check the iCam365 app for firmware updates to ensure your camera has the latest features and security patches.
• If you experience connection issues, try resetting the camera using the reset button (refer to the component diagram in Section 2).

7. Troubleshooting

7.1 Camera Not Connecting to Wi-Fi

• Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5G Wi-Fi.
• Check if the Wi-Fi password entered in the app is correct.
• Move the camera closer to your Wi-Fi router to improve signal strength.
• Restart your router and the camera.
• Perform a factory reset on the camera using the reset button and try the setup process again.

7.2 No Video Feed

• Verify the camera is powered on and the indicator light is active.
• Check your internet connection.
• Ensure the iCam365 app is up to date.
• Restart the camera and the app.

7.3 TF Card Not Recording

• Ensure the TF card is inserted correctly into the slot.
• Check if the TF card is formatted correctly (usually FAT32). You might need to format it via the app settings.
• Verify that recording settings (e.g., continuous recording, event recording) are enabled in the iCam365 app.
• The TF card might be full; consider enabling loop recording or replacing it with a higher capacity card.

8. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Periodically check the iCam365 app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, new features, and security enhancements.
• Environmental Conditions: While designed for outdoor use, avoid exposing the camera to extreme weather conditions beyond its specified operating range.
• Power Supply: Use only the original power adapter or a certified equivalent to prevent damage to the camera.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the seller directly. Keep your purchase receipt as proof of purchase.

10. Frequently Asked Questions (FAQ)

Q: Which app does the camera work with?

A: The camera works with the 'iCam365' application, available on both Android and iOS devices.

Q: Does this camera support 5G Wi-Fi?

A: No, the iCam365 camera only supports 2.4GHz Wi-Fi networks. It is not compatible with 5G Wi-Fi.