GEYUNE V380 Pro Solar 4G SIM Outdoor Security Camera

1. Introduction

The GEYUNE V380 Pro Solar 4G SIM Outdoor Security Camera (Model Q28) is a cutting-edge surveillance solution designed for outdoor environments. Featuring a unique tri-lens system for three-screen simultaneous viewing, 12MP Super HD resolution, and solar power capabilities, it offers robust security with advanced features like PIR human detection, two-way audio, and color night vision. This manual provides detailed instructions for the proper setup, operation, and maintenance of your camera.

2. Safety Information

• Ensure the camera is installed in a location where it is protected from direct physical impact.
• Use only the specified power adapter (DC 5V) or rely on the integrated solar panel for charging.
• Do not attempt to disassemble or modify the camera, as this will void the warranty and may cause damage.
• Keep the camera away from strong magnetic fields.
• Ensure proper sealing of all ports after installation to maintain IP66 waterproof rating.
• This camera is designed for outdoor use and is weatherproof, but extreme conditions may affect performance.

3. Package Contents

Please check the package for the following items:

• 1x V380 Pro Solar 4G SIM Outdoor Security Camera
• 1x Solar Panel
• 1x Solar Panel Holder
• 1x Type-C USB Cable
• 1x User's Manual
• 2x Screws Package (for mounting)

4. Product Overview

Familiarize yourself with the main components of your camera:

• Antennas (2pcs): For 4G signal reception.
• Bracket: For mounting the camera.
• PTZ Lens: The main movable lens for pan/tilt/zoom functions.
• SIM Card Slot: For inserting a 4G SIM card.
• TF Card Slot: For inserting a MicroSD (TF) card for local storage (up to 128GB, not included).
• Reset Button: To reset the camera to factory settings.
• DC 5V TYPE-C Port: For charging the camera's built-in battery.
• Power Button (OFF/ON): To turn the camera on or off.

5. Setup Guide

5.1. SIM Card and TF Card Installation

1. Locate the SIM Card Slot and TF Card Slot at the bottom of the camera (refer to Figure 3).
2. Carefully open the protective cover.
3. Insert a compatible 4G SIM card into the SIM Card Slot. Ensure the card is correctly oriented. Note: This camera only supports 4G SIM card connection and does NOT support WiFi. A 4G SIM card is not included and must be purchased separately. This camera is NOT supported in Mexico, USA, Canada, and Peru.
4. (Optional) Insert a MicroSD (TF) card (up to 128GB) into the TF Card Slot for local video storage.
5. Close the protective cover securely to maintain the camera's waterproof rating.

5.2. Powering On and Charging

1. Locate the Power Button (OFF/ON) at the base of the camera stand (refer to Figure 3).
2. Press the Power Button to turn on the camera.
3. The camera features a built-in high-capacity battery that can be charged via the integrated solar panel or the DC 5V Type-C port.
4. For initial setup or if the battery is low, connect the camera to a 5V power source using the provided Type-C USB cable.

5.3. App Installation and Camera Connection

1. Download the V380 Pro app from Google Play Store (for Android) or Apple App Store (for iOS).
2. Open the V380 Pro app and create an account or log in.
3. Tap "Add Camera" or "Add Device" within the app.
4. Scan the QR code located on the camera body or enter the device ID manually.
5. Follow the on-screen prompts to complete the connection. Once connected, the device status should show as "online" and an orange light may be displayed on the camera.

5.4. Mounting the Camera

The camera is designed for outdoor installation. Choose a location that provides optimal viewing coverage and good sunlight exposure for the solar panel. Use the provided screws and solar panel holder to securely mount the camera and solar panel.

6. Operating Instructions

6.1. Live View and PTZ Control

Once connected, open the V380 Pro app to access the live feed. You can control the camera's pan (horizontal) and tilt (vertical) movements directly from the app. The camera supports 355° horizontal rotation and 90° vertical rotation, ensuring comprehensive coverage. It also features 10X digital zoom.

6.2. Multi-Screen Viewing

The camera's tri-lens design allows for simultaneous viewing of three different areas on your mobile device. This feature provides a broader perspective and enhances monitoring efficiency.

6.3. Night Vision Modes

The camera offers multiple night vision modes for clear surveillance in low-light conditions:

• Infrared Light: Provides clear black and white footage in complete darkness.
• White Light (Color Night Vision): Activates built-in floodlights to provide full-color video even at night.

6.4. Motion Detection and Automatic Tracking

The camera is equipped with PIR human detection. When motion is detected, the camera will automatically adjust its pan/tilt to track the moving object (humans, cars, pets). It will also send instant alert notifications to your smartphone via the V380 Pro app.

6.5. Two-Way Audio

Utilize the built-in microphone and speaker for two-way communication. You can speak through your phone to visitors at the camera's location or listen to audio from the camera's surroundings.

6.6. Recording and Storage

The camera supports 24/7 recording. Video footage can be stored locally on a MicroSD (TF) card (up to 128GB, not included) or via cloud service (subscription may be required).

7. Maintenance

• Cleaning: Regularly wipe the camera lenses and solar panel with a soft, damp cloth to ensure clear vision and efficient solar charging. Do not use harsh chemicals.
• Battery Care: The built-in battery is designed for long standby. Ensure the solar panel is exposed to sufficient sunlight for continuous charging. If the camera is stored for extended periods, fully charge it before storage and recharge every few months to maintain battery health.
• Firmware Updates: Check the V380 Pro app periodically for available firmware updates to ensure optimal performance and security. Follow the app's instructions for any updates.
• SD Card Management: If using a MicroSD card, periodically review and back up important footage. Format the card occasionally to maintain performance.

8. Troubleshooting

• Camera not powering on: Ensure the power button is pressed. Check battery level and charge via Type-C cable if necessary.
• No 4G signal: Verify the SIM card is correctly inserted and activated. Check 4G network coverage in your area. Ensure your region is supported (not Mexico, USA, Canada, Peru).
• Cannot connect to app: Ensure the camera is powered on and the orange light is displayed (indicating network established). Double-check the QR code scan or device ID entry. Make sure you are using the V380 Pro app.
• Poor video quality: Clean the camera lenses. Ensure sufficient lighting, especially at night (check night vision mode settings).
• Motion detection not working: Check motion detection settings in the V380 Pro app. Ensure the camera's view is not obstructed.
• Two-way audio issues: Check microphone and speaker settings in the app. Ensure volume levels are appropriate.
• Recording issues: Verify the MicroSD card is inserted correctly and has sufficient free space. Check cloud service subscription status if applicable.

9. Specifications

10. User Tips

• 4G Only: Remember that this camera operates exclusively on a 4G SIM card connection and does not support Wi-Fi. Ensure you have a compatible 4G SIM card with an active data plan.
• Region Compatibility: Be aware that this camera is explicitly stated not to work in Mexico, USA, Canada, and Peru. Verify 4G band compatibility for your region (B1/B3/B5/B8/B38/B39/B40/B41).
• SIM Card Purchase: The 4G SIM card is not included in the package and needs to be purchased separately.
• App Usage: The dedicated application for this camera is V380 Pro. Ensure you download and use this specific app for setup and control.
• Solar Panel Placement: For optimal performance and continuous charging, position the solar panel in an area that receives maximum direct sunlight throughout the day.

11. Warranty and Support

For any warranty claims, technical support, or inquiries, please contact the seller or manufacturer directly through your purchase platform. Keep your purchase receipt or order details handy for faster service.