GENBOLT Dual Lens WiFi Security Camera User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your GENBOLT Dual Lens WiFi Security Camera. Please read this manual carefully before using the product to ensure proper functionality and safety. This camera is designed for home surveillance, baby monitoring, and pet monitoring, offering advanced features like dual-lens viewing, humanoid/pet detection, two-way audio, and color night vision.

GENBOLT Dual Lens Indoor Camera with phone app showing dual screen view.

2. Safety Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

3. Package Contents

Please check the package contents upon unboxing. If any items are missing or damaged, contact customer support.

• GENBOLT Dual Lens WiFi Security Camera
• Network Cable
• USB 5V/1A Power Adapter
• User Manual (this document)
• Mounting Bracket
• Screws

Product diagram showing components and included accessories.

4. Specifications

5. Setup Instructions

5.1 WIFI Camera Connection in Phone App

Supported Models: GB102, GB106, GB108, GB201, GB202, GB207, GB209, GB211, GB212, GB213, GB216, GB217, GB220

1. Power on the camera. Wait for the camera to prompt with the sound "Camera started, please configure network".
2. Open the "GENBOLT CAM" APP.
3. Navigate to "Add Camera" > "WiFi Camera".
4. Allow the GENBOLT CAM app to enable phone location and Bluetooth. (iPhone users need to allow Bluetooth new connections).
5. Select "Add to" > Choose your WIFI network and enter the password.
6. Confirm to configure wireless and add the device.

App interface for WiFi camera connection.

5.2 If the Connection Step Fails

If the initial connection fails, follow these steps:

1. Power on the camera and wait until it finishes the 10-second self-checking process.
2. Push and hold the RESET button for approximately 10 seconds. This will reset the camera to its default settings.
3. Delete the camera from the phone APP (if it partially connected).
4. Attempt the connection process again from step 1 in section 5.1.

Reset button location and app interface for deleting a camera.

5.3 Use in AP Mode (Access Point Mode)

AP Mode allows your mobile phone to connect directly to the camera's hotspot (like a WiFi signal) to check real-time video and records on the MicroSD card without an internet connection. The range for AP mode is approximately 10 meters.

Note: 4G Camera models are NOT available for AP Mode.

1. Power on the camera.
2. Press the reset button for 4 seconds to start AP mode.
3. The camera hotspot will appear for about 1 minute. The AP hotspot name will be "IPCAM..." (the part of "..." is the same as the middle part of the camera's UID).
4. Connect your phone to the "IPCAM..." WiFi network. The default password is "01234567".
5. In the GENBOLT CAM app, click "Add Camera" and then "Search camera from LAN". The camera UID should appear automatically.
6. Confirm to add the camera.

Important: If you use AP mode, you need to turn off the "Restart timer" feature. The camera automatically restarts once a week for stable performance. If no network is connected, the camera cannot aim at the correct time and will revert to its initial time, which may affect video timestamps.

6. Operating Instructions

6.1 Dual Lens & Panoramic View

The camera features a dual-lens design: one fixed lens for a full view and another rotating lens for AI tracking. This allows for simultaneous monitoring in different directions and a 360° panoramic view with 355° pan and 90° tilt capabilities, eliminating blind spots.

Dual lens monitoring for comprehensive coverage.

6.2 Two-Way Audio

The built-in microphone and speakers enable two-way communication, allowing you to hear and speak through the camera via the app. This is ideal for interacting with family members or pets.

Communicate with your family using two-way audio.

6.3 Night Vision

The camera offers both IR (infrared) night vision and color night vision. With its F1.6 aperture and floodlight function, you can view clear color images even in darkness, extending up to 90ft.

Color night vision provides clear images in low light.

6.4 Humanoid/Pet Detection & Alerts

The camera features AI-powered humanoid and pet detection, triggering alarms only when human or pet movement is detected. This reduces false alerts. Notifications are pushed to your phone, and the camera can initiate active siren and light defense to deter intruders.

AI Humanoid/Pet Detection sends alerts to your phone.

6.5 Customizable Siren

You can customize the siren sound to deter trespassers. Options include a standard alarm, dog barking, or a pre-recorded audio message.

Customize siren sounds for active defense.

6.6 Cloud Storage & Timeline Playback

The camera supports cloud storage (with a 7-day free trial) and local storage via MicroSD card. The app provides a smart timeline playback feature, allowing you to easily review footage by swiping or selecting specific dates.

Cloud storage and smart timeline playback.

6.7 Customizable Alarm Recording

You can set specific times for recording to optimize MicroSD card space, for example, recording only when you are away from home.

Set customizable alarm recording schedules.

6.8 Multi-Platform Viewing

The IP camera supports viewing on smartphones, tablets, and PCs (macOS, Windows, iOS, Android), providing convenient access to your surveillance feed from anywhere, anytime.

Access your camera feed on multiple devices.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check the GENBOLT CAM app for firmware updates to ensure optimal performance and security.
• Power Supply: Ensure the camera is connected to a stable power source.
• Network Connection: Maintain a strong and stable WiFi connection for uninterrupted surveillance.
• Storage Management: If using a MicroSD card, periodically check its status and clear old recordings if necessary to prevent storage full issues.

8. Troubleshooting (Q&A)

Q: Why isn't the time displayed on screen correct? Any effect?

A: The default time area is GMT+8. Please sync with your phone's time or select your local time zone and save. Ensure your mobile phone time is set to 24H format. Time differences can cause video file errors.

Q: Too many useless motion detection alerts?

A: There are two ways to adjust this:

1. Turn on Humanoid Alarm; this function is only triggered by human movement.
2. Set the motion detection area and adjust the motion sensitivity level in the app.

Q: Why are there no recordings when events happen?

A: There are three different recording methods: 1. Recording schedule; 2. Motion detection recording; 3. Both at the same time. Check which recording mode you have set. Also, ensure the camera's time is synchronized with your phone's time, as videos are saved with the camera's timestamp.

Q: I have a dual-band router (2.4GHz and 5GHz), will this work?

A: First, confirm if your camera supports 2.4GHz or both 2.4GHz & 5GHz. If it only supports 2.4GHz, connect to the 2.4GHz WiFi signal. If it supports both, you can connect to either. However, if a 2.4GHz-only camera is connected to a 5GHz network, it will go offline if you unplug the LAN cable from the WiFi router.

Q: If I changed my router and cannot connect the camera?

A: Please make the new router's network name (SSID) and password the same as your old router. The camera should then reconnect automatically.

9. User Tips

• For accurate video timestamps and to avoid file errors, always ensure your camera's time is synchronized with your phone's time, and your phone uses a 24-hour format.
• To minimize unwanted alerts, fine-tune the motion detection area and sensitivity settings within the app. Consider using the Humanoid Alarm feature if you only want alerts for people.
• If you plan to use the camera in AP (Access Point) mode without a constant internet connection, remember to disable the "Restart timer" feature in the settings. Be aware that without network access, the camera's internal clock may drift.
• When upgrading your home network or replacing your router, setting the new router's WiFi name (SSID) and password to match your previous router can help the camera reconnect automatically without needing a full re-setup.

10. Warranty & Support

10.1 After-Sales Service

We maintain a comprehensive after-sales service system. Should you encounter any issues connecting your device or have any other concerns, please contact us at any time. We will respond to your message promptly upon viewing it (due to time zone differences between countries, please understand if a timely reply is not immediately available).

10.2 Product Information

Our cameras feature simple setup and convenient functionality to meet your needs to the fullest extent. Feel free to purchase with confidence.

For further assistance, please refer to the official GENBOLT website or contact their customer support directly.