1. Introduction
The GlocalMe Numen Air U50 is a portable 5G mobile hotspot designed to provide high-speed internet connectivity across the globe without the need for physical SIM cards. Utilizing CloudSIM technology, it offers seamless network switching and broad coverage, making it ideal for business travel, outdoor activities, and home use. This manual provides essential information on setting up, operating, maintaining, and troubleshooting your device.
Key Features
- Global 5G Connectivity: Supports 5G NSA/SA dual-mode network for high-speed, low-latency internet access (up to 2.5Gbps).
- CloudSIM Technology: Provides 5G as a service in over 50 commercialized countries and 100+ operator networks, eliminating the need for local SIM cards.
- Automatic Network Switching: Automatically connects to the best available local operator signal.
- Wi-Fi 5 Technology: Supports IEEE 802.11 a/b/g/n/ac, 2.4GHz or 5GHz dual-band Wi-Fi with a maximum throughput of 866 Mbps.
- Dual-Band Selection: Choose between 5.0GHz for a stronger signal or 2.4GHz for wider coverage.
- Reverse Charging: Equipped with a 5400mAh large capacity battery that can also charge your mobile phone.
- Long Battery Life: Up to 11 working hours on 5G and 15 working hours on 4G.
- Intuitive Touch Screen: Features a 2.4-inch touch screen for easy operation and management.
- Lightweight and Portable: Weighs only 194g, making it easy to carry.
- Multiple Device Support: Connects up to 16 devices simultaneously.
2. Package Contents
Please check the box for the following items:
- GlocalMe Numen Air U50 5G Mobile Hotspot
- USB Type-C Charging Cable
- Quick Start Guide (this manual)
3. Device Overview
Familiarize yourself with the device's physical components and screen interface.
4. Setup
4.1 Initial Charging
Before first use, fully charge your Numen Air U50 using the provided USB Type-C cable and a compatible power adapter (not included). The device has a 5400mAh battery.
4.2 Powering On/Off
- To Power On: Press and hold the power button (usually the circular button below the screen) until the screen lights up.
- To Power Off: Press and hold the power button until a power-off option appears on the screen, then confirm.
4.3 Activating CloudSIM Service
The Numen Air U50 uses CloudSIM technology, meaning no physical SIM card is required. Data plans can be purchased and managed directly through the device's touch screen or via the GlocalMe app. Follow the on-screen prompts for initial setup and data plan selection.
5. Operating Instructions
5.1 Connecting to Wi-Fi
Once the Numen Air U50 is powered on and has an active data plan:
- On your laptop, tablet, or smartphone, search for available Wi-Fi networks.
- Select the network name (SSID) displayed on your Numen Air U50's screen.
- Enter the Wi-Fi password (also displayed on the Numen Air U50's screen).
- Your device should now be connected to the internet.
5.2 Managing Settings via Touch Screen
The 2.4-inch touch screen allows you to:
- View network status and signal strength.
- Check connected devices.
- Monitor data usage.
- Switch between 2.4GHz (wider coverage) and 5.0GHz (stronger signal) Wi-Fi bands.
- Access network optimization and data usage protection settings.
5.3 Reverse Charging Function
The Numen Air U50 can act as a power bank for your mobile devices.
- Connect your mobile phone or other compatible device to the Numen Air U50 using a USB Type-C cable.
- The Numen Air U50 will begin charging the connected device.
5.4 Data Plan Management
Data plans are flexible and can be purchased as Day Passes or Monthly Passes. More data plan options are available through the GlocalMe App.
5.5 Automatic Switching Demonstration
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Avoid liquid cleaners.
- Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the device frequently. Charge it regularly, even if not in use for extended periods.
- Software Updates: Periodically check for firmware updates through the device settings or the GlocalMe app to ensure optimal performance and security.
7. Troubleshooting
7.1 No Internet Connection
- Check Data Plan: Ensure you have an active data plan with sufficient data balance.
- Signal Strength: Verify the signal strength displayed on the Numen Air U50 screen. If the signal is weak, try moving to a different location.
- Restart Device: Power off and then power on the Numen Air U50.
- Connected Devices: Ensure your connecting device (phone, laptop) is properly connected to the Numen Air U50's Wi-Fi network.
7.2 Slow Connection Speed
- Network Congestion: High network traffic in your area can affect speed.
- Distance from Hotspot: Move closer to the Numen Air U50 for a stronger signal.
- Switch Wi-Fi Band: If available, try switching to the 5.0GHz band for a stronger signal, especially in less congested areas.
- Number of Connected Devices: Disconnect unnecessary devices to improve speed for primary users.
7.3 Device Not Powering On
- Charge Battery: Connect the device to a power source and charge it for at least 30 minutes.
- Check Cable/Adapter: Ensure the charging cable and adapter are working correctly.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | Numen Air U50 |
| Network | 5G NSA/SA dual-mode network, 4G/5G CloudSIM |
| 5G NR Bands | n1 / n2 / n3 / n5 / n7 / n8 / n12 / n20 / n25 / n28 / n30 / n38 / n40 / n41 / n66 / n71 / n77 / n78 / n79 |
| LTE-FDD Bands | 1 / 2 / 3 / 4 / 5 / 7 / 8 / 12 / 13 / 14 / 17 / 18 / 19 / 20 / 25 / 26 / 28 / 30 / 66 / 71 |
| LTE-TDD Bands | 34 / 38 / 39 / 40 / 41 |
| WCDMA Bands | 1 / 2 / 4 / 5 / 6 / 8 / 19 |
| Wi-Fi Standard | Wi-Fi 5, IEEE 802.11 a/b/g/n/ac |
| Wi-Fi Frequency | 2.4GHz or 5GHz |
| Max Throughput (PHY) | 866 Mbps |
| Max Wi-Fi Connections | 16 |
| Transmission Rate | 300Mbps |
| Interface Type | USB Type-C |
| Battery Capacity | 5400mAh |
| Battery Life (5G) | Approx. 11 hours |
| Battery Life (4G) | Approx. 15 hours |
| Dimensions | Approx. 5.96in x 2.68in x 0.56in |
| Weight | 194g |
| Certification | CE, FCC |
| Application | Desktop, Laptop, Mobile Phone |
9. User Tips
- Optimize Battery Life: If you need to extend battery life, consider disabling 5G connectivity and using 4G, which can increase connection time by up to 50%.
- App Management: Download the GlocalMe app for easier data plan purchases, usage monitoring, and device settings management.
- Signal Strength: For the best experience, try to use the device in an open area with good network coverage. The automatic switching feature will help, but physical location still plays a role.
- Security: Regularly change your Wi-Fi password to maintain network security, especially when using the device in public areas.
10. Warranty and Support
Your GlocalMe Numen Air U50 comes with a commitment to quality and customer satisfaction.
- Returns: Free returns are available within 90 days of purchase.
- Delivery Guarantee: In case of delayed delivery, a coupon code may be provided. Refunds are offered if the package is lost or items are damaged during transit, or if delivery is not completed within 30 days.
For further assistance, please refer to the official GlocalMe support channels or contact your retailer.
