KTC H27E22P

KTC H27E22P 27-inch Gaming Monitor User Manual

Model: H27E22P

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your KTC H27E22P 27-inch Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize your gaming and viewing experience.

Key Features

  • Ultra-Fast Performance: Experience fluid gameplay with a 280Hz refresh rate and a rapid 1ms GTG response time.
  • Stunning Visuals: Enjoy crisp, clear images on a 27-inch Full HD (1920x1080) FAST VA panel, featuring a 4000:1 contrast ratio, 99% sRGB color gamut, and 1.07 billion colors.
  • Adaptive Sync Technology: Eliminate screen tearing and stuttering for smooth, immersive gaming with Adaptive Sync (FreeSync & G-Sync Compatible) support.
  • HDR400 Support: Delivers enhanced dynamic range and vibrant, lifelike visuals.
  • Eye Comfort: Features Low Blue Light and Flicker-Free technology to reduce eye strain during extended use.
  • Versatile Connectivity: Equipped with multiple input interfaces including 2x HDMI 2.0, 1x DisplayPort 1.4, 1x USB 2.0 (for upgrades), and an earphone jack.
  • Flexible Mounting: Supports VESA 100x100mm wall mounting and offers a tilt-adjustable stand (-5° to 15°).

Specifications

CategorySpecification
General
  • Brand: KTC
  • Type: Gaming Monitor
  • Model: H27E22P
Display
  • Panel Size: 27 Inches
  • Panel Type: CSOT Fast VA
  • Curved or Flat: Flat
  • Aspect Ratio: 16:9
  • Maximum Resolution: 1920 x 1080 (FHD)
  • Backlight Type: ELED
  • Color Gamut Coverage: 99% sRGB
  • Color Gamut Volume: 126% sRGB, 100% DCI-P3, 108% Adobe RGB, 110% NTSC
  • Brightness: Min: 300cd/m²; Typ: 350cd/m²
  • Contrast Ratio: 4000:1 (Typ)
  • Viewing Angle: ±89 (H) ±89 (V) (Typ.)
  • Pixel Pitch: 0.3114 (H) × 0.3114(V)
  • Color Support: 1.07 Billion colors (8bit+FRC)
  • Response Time: 1ms GTG
  • Refresh Rate: 280Hz
Interfaces
  • 2 x HDMI 2.0 (1920x1080@280Hz)
  • 1 x DP 1.4 (1920x1080@280Hz)
  • 1 x USB 2.0 (Upgraded Only)
  • 1 x Earphone
Features
  • Wall Mount: Yes
  • Low Blue Light: Support
  • Flicker-Free: Yes
  • HDR: Yes (HDR400)
  • MPRT: Yes
  • FreeSync (Adaptive-Sync): Yes
Mechanical
  • Tilt: -5° to 15° (±3°)
  • VESA Mount: 100 x 100mm
Power
  • Power Input: DC12V/4A
  • Power Requirements for Adapter: AC100V~240V, 50/60 Hz
  • Working Consumption: ≤48W
  • Standby Consumption: ≤0.5W
Weight & Size
  • Net Weight: 5.1kg (with stand), 4.1kg (without stand)
  • Gross Weight: 7.2kg (with stand)
  • Product Size (without stand): 616 × 364.3 × 59.76mm
  • Product Size (with stand): 616 × 497.7 × 251.8mm
  • Package Size: 690 × 160 × 485mm
Package Contents
  • 1 x Monitor
  • 1 x Stand
  • 1 x HDMI Cable
  • 1 x Power Adaptor
  • 1 x Power Cord
  • 1 x Warranty Card
  • 1 x Screwdriver

Setup Guide

1. Unpacking

  • Carefully remove the monitor and all accessories from the packaging.
  • Ensure all components listed in the "Package Contents" section are present.

2. Attaching the Stand

Follow these steps to attach the monitor stand:

  1. Place the monitor face down on a soft, clean surface to prevent scratches.
  2. Align the stand base with the stand neck and secure it with the provided screw(s).
  3. Attach the assembled stand to the back of the monitor, ensuring it clicks securely into place or is fastened with screws as per the design.
Monitor stand assembly and VESA mount points

Image: Diagram showing the monitor stand's tilt range and the VESA 100x100mm mounting points on the back of the monitor.

3. Connecting Cables

Connect the necessary cables to the monitor and your computer/device:

  1. Power Connection: Connect the power cord to the power adaptor, then connect the adaptor to the monitor's DC input and plug the power cord into a wall outlet.
  2. Video Connection:
    • For optimal performance (280Hz), use the DisplayPort (DP 1.4) cable to connect the monitor to your graphics card.
    • Alternatively, use an HDMI 2.0 cable for resolutions up to 1920x1080 at 240Hz.
  3. Audio Connection (Optional): If you are using external speakers or headphones, connect them to the earphone jack on the monitor. Note that this monitor does not have built-in speakers.
  4. USB Connection (Optional): The USB 2.0 port is for upgrades only and not for general peripheral connection.
Monitor back panel with input ports labeled

Image: Close-up of the monitor's rear panel, illustrating the USB 2.0, HDMI 2.0 (x2), DisplayPort 1.4, and DC power input ports.

4. Initial Power On

Press the power button on the monitor to turn it on. The monitor should automatically detect the input signal. If not, you may need to manually select the input source using the On-Screen Display (OSD) menu.

Operating Instructions

1. Power On/Off

Press the power button, usually located on the back or bottom of the monitor, to turn the monitor on or off.

2. On-Screen Display (OSD) Menu Navigation

The OSD menu allows you to adjust various monitor settings. Typically, buttons on the back or bottom of the monitor are used to navigate the menu:

  • Joystick/Buttons: Use the joystick or dedicated buttons to move through menu options and confirm selections.
  • Accessing the Menu: Press the main OSD button to open the menu.
  • Exiting the Menu: Navigate to the 'Exit' option or press the designated 'Exit' button.

3. Display Settings

Within the OSD menu, you can customize the following display settings:

  • Brightness/Contrast: Adjust these to suit your viewing environment.
  • Color Settings: Fine-tune color temperature, gamma, and color modes (e.g., sRGB, DCI-P3).
  • Refresh Rate: Ensure your operating system and graphics card settings are configured to utilize the monitor's full 280Hz refresh rate for the smoothest experience.
  • Response Time (GTG): Set to 1ms GTG for minimal motion blur, especially in fast-paced games.
  • Adaptive Sync (FreeSync/G-Sync Compatible): Enable this feature in the OSD menu and in your graphics card control panel to synchronize the monitor's refresh rate with your GPU's frame rate, preventing screen tearing and stuttering.
  • HDR: Enable HDR400 for enhanced dynamic range and vibrant visuals in compatible content.
  • Low Blue Light/Flicker-Free: Activate these features to reduce eye strain.
Comparison of 240Hz and 280Hz refresh rates

Image: Visual representation demonstrating the difference between 240Hz and 280Hz refresh rates, highlighting the smoother motion at 280Hz.

Adaptive Sync ON vs OFF comparison

Image: Illustrates the effect of Adaptive Sync, showing a smooth image when ON and a torn image when OFF.

HDR10 vs SDR visual comparison

Image: A side-by-side comparison of HDR10 and SDR visuals, demonstrating the enhanced detail and color in HDR.

4. Input Source Selection

If the monitor does not automatically detect the active input, use the OSD menu to manually select the correct input source (HDMI 1, HDMI 2, or DisplayPort).

5. Tilt Adjustment

The monitor stand allows for tilt adjustment from -5° to 15°. Gently adjust the monitor panel to your preferred viewing angle.

Maintenance

Cleaning the Monitor

  • Always power off the monitor and unplug the power cord before cleaning.
  • Use a soft, lint-free cloth slightly dampened with water or a specialized screen cleaner.
  • Do not spray cleaner directly onto the screen.
  • Avoid using abrasive cleaners, waxes, or solvents as they can damage the screen surface.

General Care

  • Avoid placing heavy objects on the monitor or its cables.
  • Do not expose the monitor to direct sunlight, excessive heat, or extreme cold.
  • Keep the monitor away from liquids and excessive dust.
  • Ensure adequate ventilation around the monitor.

Troubleshooting

If you encounter issues with your monitor, please refer to the following common solutions before seeking professional assistance.

No Display / Black Screen

  • Ensure the power cord is securely connected to the monitor and a working power outlet.
  • Verify that the video cable (HDMI or DisplayPort) is firmly connected to both the monitor and your computer's graphics card.
  • Check if the correct input source is selected in the monitor's OSD menu.
  • Try connecting the monitor to another device or using a different video cable to rule out cable or source issues.
  • Ensure your computer is powered on and not in sleep mode.

Flickering or Unstable Image

  • Check the video cable connections.
  • Ensure your graphics card drivers are up to date.
  • Disable Adaptive Sync in the OSD menu and your graphics card settings to see if it resolves the issue.
  • Adjust the refresh rate in your operating system's display settings to a lower value (e.g., 144Hz or 120Hz) to test stability.
  • Verify that the monitor's resolution and refresh rate are supported by your graphics card.

Color Issues / Distorted Colors

  • Reset the monitor's color settings to factory defaults via the OSD menu.
  • Check the video cable for damage or loose connections.
  • Ensure your graphics card drivers are up to date.
  • Adjust color settings (brightness, contrast, gamma) in the OSD menu.

Adaptive Sync Not Working

  • Ensure Adaptive Sync is enabled in the monitor's OSD menu.
  • Verify that your graphics card supports FreeSync/G-Sync Compatible technology and that it is enabled in your graphics card control panel (e.g., AMD Radeon Software or NVIDIA Control Panel).
  • Use a DisplayPort cable for optimal Adaptive Sync performance.
  • Ensure your game or application is running in full-screen mode.

User Tips

  • For competitive gaming, ensure your operating system and game settings are configured to utilize the 280Hz refresh rate and 1ms GTG response time.
  • Experiment with the Low Blue Light and Flicker-Free settings to find the most comfortable viewing experience for long sessions.
  • Consider using the VESA mount option for a more ergonomic setup or to save desk space.
  • Regularly check for graphics card driver updates to ensure compatibility and optimal performance with your monitor.

Warranty and Support

Your KTC H27E22P monitor comes with a 1-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.

For technical support, troubleshooting beyond this manual, or warranty inquiries, please contact KTC customer service or your retailer.

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