1. Introduction
Welcome to the world of electric cycling with your new HITWAY BK16 City Electric Bike. This manual provides essential information for the safe assembly, operation, and maintenance of your e-bike. Please read it thoroughly before your first ride to ensure optimal performance and safety.
2. Safety Guidelines
Your safety is paramount. Always adhere to local traffic laws and regulations. Wear a helmet and appropriate safety gear. Perform a pre-ride check before each use.
- Always wear a certified helmet.
- Ensure tires are properly inflated and brakes are functioning.
- Check battery charge level before riding.
- Be aware of your surroundings and ride defensively.
- Do not ride under the influence of alcohol or drugs.
- Familiarize yourself with the e-bike's controls before riding in traffic.
- Adjust seat height for comfortable and safe riding.
3. Package Contents
Upon unpacking, please verify that all items are present:
- 1 x HITWAY BK16 E-Bike
- 1 x HITWAY Bicycle Pump
- 1 x HITWAY Bicycle Lock
- 1 x Battery Charger
- Other necessary parts and tools for assembly
4. Components Overview
Familiarize yourself with the main components and controls of your HITWAY BK16 E-Bike:
- Waterproof LCD Display: Shows mileage, speed, assist level, and battery status.
- Shimano Shifting System: For changing gears.
- Brake System: Front and rear double disc brakes for reliable stopping power.
- Handlebars: For steering and control.
- Tools Menu: Access various settings and information via the display.
- 250W Brushless Motor: Provides electric assistance.
- 48V 18Ah Samsung Lithium Battery: Powers the motor and electronics.
- 26 x 3.0 Inch All-Terrain Tires: For traction and stability on various surfaces.
- LED Headlight: For night riding visibility.
5. Setup and First Ride Preparation
While your e-bike comes largely pre-assembled, some initial setup is required before your first ride.
5.1. Unpacking and Initial Inspection
Carefully remove the e-bike and all components from the packaging. Inspect for any signs of damage during transit. If any damage is found, contact customer support immediately.
5.2. Handlebar and Seat Adjustment
- Adjust the handlebars to a comfortable riding position, ensuring all controls are easily accessible.
- Adjust the seat height so that your feet can comfortably touch the ground when stopped, and your legs have a slight bend at the knee when pedaling.
5.3. Tire Inflation
Use the included bicycle pump to inflate the 26 x 3.0 inch tires to the recommended pressure, usually indicated on the tire sidewall. Proper tire pressure is crucial for safety, performance, and battery range.
5.4. Battery Charging
Before your first ride, fully charge the 48V 18Ah Samsung lithium battery. The charging time is approximately 7-8 hours. Connect the charger to the battery port and then to a power outlet. The indicator light on the charger will change when charging is complete.
6. Operating Your E-Bike
6.1. Powering On/Off
Locate the power button on the LCD display. Press and hold to turn the e-bike's electrical system on or off. The display will illuminate when powered on.
6.2. Riding Modes
Your HITWAY BK16 offers versatile riding modes:
- Pedal Assist Mode: The motor provides assistance as you pedal. You can adjust the level of assistance via the controls on the handlebars.
- Traditional Pedal Mode: Ride the e-bike like a regular bicycle, without any motor assistance.
6.3. LCD Display Functions
The waterproof LCD display provides real-time information:
- Battery Level: Indicates remaining battery charge.
- Speed: Current riding speed.
- Mileage: Distance traveled.
- Assist Level: Current pedal assist level.
- Error Codes: Displays diagnostic information if an issue occurs.
6.4. Gear Shifting
The e-bike is equipped with a Shimano 7-speed gearshift system. Use the shifters on the handlebars to change gears according to terrain and desired pedaling effort. Shift to lower gears for climbing hills and higher gears for flat terrain or downhill riding.
6.5. Braking
Your e-bike features double disc brakes on both the front and rear wheels for effective stopping. Apply both brake levers simultaneously for balanced and controlled braking. Avoid sudden, hard braking, especially at high speeds or on slippery surfaces.
6.6. Headlight Operation
The integrated LED headlight can be turned on or off via the controls on the handlebars, providing illumination for night riding and increasing your visibility to others.
7. Maintenance
Regular maintenance ensures the longevity and safe operation of your e-bike.
7.1. General Cleaning
Clean your e-bike regularly with a damp cloth. Avoid using high-pressure washers directly on electrical components.
7.2. Tire Care
Check tire pressure before each ride. Inspect tires for wear, punctures, or damage. Replace worn tires promptly.
7.3. Brake Maintenance
Regularly check brake pads for wear and replace them when necessary. Ensure brake levers are responsive and cables are not frayed. Adjust brake tension as needed.
7.4. Chain Lubrication
Keep the chain clean and lubricated to ensure smooth gear changes and prevent premature wear.
7.5. Battery Care
- Charge the battery fully after each ride, or at least once a month if not in use, to prolong its lifespan.
- Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
- The battery has an IP54 waterproof rating, but avoid submerging it in water.
7.6. Motor Inspection
The 250W brushless motor is designed for durability. Periodically check for any unusual noises or performance issues. Do not attempt to open the motor casing yourself.
8. Troubleshooting
This section addresses common issues you might encounter with your e-bike.
| Problem | Possible Cause | Solution |
|---|---|---|
| E-bike does not power on | Low battery charge; Battery not properly seated; Loose electrical connection. | Charge battery; Ensure battery is securely installed; Check all visible connections. |
| Motor not assisting | Pedal assist level set to zero; Brake levers engaged; Sensor issue. | Increase assist level on display; Release brake levers fully; Consult support if issue persists. |
| Shortened riding range | Under-inflated tires; Heavy load; Frequent use of high assist levels; Cold weather. | Inflate tires to recommended pressure; Reduce load; Use lower assist levels; Battery performance is reduced in cold weather. |
| Brakes feel weak | Worn brake pads; Loose brake cable; Contaminated rotors. | Inspect and replace brake pads; Adjust brake cable tension; Clean rotors with disc brake cleaner. |
For issues not listed here or if problems persist, please contact HITWAY customer support.
9. Specifications
| Feature | Detail |
|---|---|
| Brand Name | HITWAY |
| Model Number | BK16 |
| Case Material | Aluminium alloy |
| Colour Options | Black, White, Blue |
| Unfolded Size | 1800 mm x 680 mm x 1100 mm |
| Wheel Size | 26 inches |
| Tyres | 26 x 3.0 inches All-Terrain |
| Hub Shape | Spoke wheel |
| Gross Weight | 80 lbs (approx. 36.29 kg) |
| Net Weight | 65 lbs (approx. 29.48 kg) |
| Maximum Speed | 25 km/h (15 mph) |
| Range per Power | 55-80 km (depending on load, temperature, road condition, driving mode) |
| Maximum Climbing Angle | 25 degrees |
| Battery Type | 21700 Li-ion Samsung battery |
| Battery Capacity | 18 Ah |
| Battery Rated Voltage | 48 V |
| Motor Rated Power | 250 W |
| Motor Type | Brushless |
| Motor Rated Speed at Idle | 350 rpm |
| Charging Time | 7-8 hours |
| Frame Material | Aluminum alloy |
| Certification | CE |
| Power Supply | Lithium Battery |
| Folded | No |
| Waterproof Rating | IP54 (Battery) |
10. User Tips
Maximize your riding experience with these helpful tips:
- Optimize Range: To achieve the maximum range, use lower pedal assist levels, maintain consistent speeds, and ensure tires are properly inflated. Avoid frequent starts and stops.
- Battery Longevity: Avoid completely draining the battery. Charge it regularly, even if the bike hasn't been used for a while.
- Weather Conditions: While the battery is IP54 waterproof, avoid riding in heavy rain or through deep puddles to protect other electrical components.
- Pre-Ride Check: Always perform a quick check of brakes, tire pressure, and battery level before each ride.
- Secure Your Bike: Always use the included bicycle lock when leaving your e-bike unattended.
11. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation provided at the time of purchase or contact HITWAY customer service directly. Keep your purchase receipt as proof of purchase.
