Mortal T1S Android 14 TV Box User Manual

1. Product Overview

The Mortal T1S Android TV Box is a smart streaming media player designed to enhance your home entertainment experience. Featuring Android 14.0, an Allwinner H313 Quad-core CPU, and support for 4K@60fps, it delivers high-clarity video and immersive audio. With built-in Wi-Fi 6 and Bluetooth 5.0, it ensures stable and fast connectivity for all your streaming and gaming needs.

Package Contents

• 1 x Android TV Box (Mortal T1S)
• 1 x Bluetooth Voice Remote Control
• 1 x HDMI Cable
• 1 x Power Adapter (DC 5V/2A)
• 1 x User Manual

2. Setup Guide

Follow these steps to correctly install and set up your Mortal T1S TV Box:

1. Connect HDMI Cable: Connect one end of the provided HDMI cable to the HDMI interface on your TV Box and the other end to an available HDMI port on your television.
2. Connect Power Adapter: Use the provided 5V/2A power adapter to connect the TV Box to a power outlet.
3. Power On: Turn on your TV and select the correct HDMI input source. The TV Box should boot up automatically.
4. Network Settings: Once the device has booted, navigate to the network settings. Connect to your Wi-Fi network (2.4G or 5GHz) or connect an Ethernet cable for a wired connection.

Important Tip: Ensure you connect the HDMI cable to the TV Box first, and then connect the power adapter. Incorrect connection order may cause issues such as a frozen or distorted screen, or a lack of signal.

3. Operating Instructions

General Navigation

Use the provided Bluetooth remote control to navigate through the Android TV interface. The directional pad (up, down, left, right) and the 'OK' button are used for selection. The 'Back' button returns to the previous screen, and the 'Home' button takes you to the main screen.

Voice Assistant (Google Assistant)

Your Mortal T1S TV Box comes with a built-in Google Voice Assistant. To use it:

• Press and hold the Google Assistant button on your remote control.
• Speak your command or question into the remote. For example, "Open Netflix," "Play YouTube videos," or "What's the weather like today?"
• You can also use voice commands to directly access apps like Netflix, YouTube, Prime Video, and Google Play.

Using Streaming Applications (e.g., Netflix)

To use applications like Netflix, follow these steps:

1. Ensure your TV Box is connected to the internet.
2. Locate and select the Netflix application icon.
3. If prompted for login, click the mouse mode button on the remote control to switch to mouse mode. This allows you to navigate and input text more easily.
4. Click 'Continue' or proceed to the account password interface.
5. Switch the remote control back to standard mode (by clicking the mouse mode button again) to enter your account password.
6. Log in successfully.
7. Switch back to mouse mode if needed to select your desired content.

Chromecast Built-in & Screen Mirroring

The Mortal T1S TV Box features Chromecast built-in, allowing you to easily cast content from your mobile devices to your TV. It also supports other screen mirroring protocols like Airplay, Miracast, and DLNA.

• Casting: From a compatible app on your phone, tablet, or laptop, tap the Cast icon and select your Mortal T1S TV Box to display content on your TV.
• Mirroring: Use your device's screen mirroring function (e.g., Smart View on Android, Screen Mirroring on iOS via Airplay) to duplicate your device's screen on your TV. This is ideal for sharing photos, videos, presentations, or playing games on a larger display.

Bluetooth Connectivity (BT 5.0)

With Bluetooth 5.0, you can connect various wireless devices to your TV Box for an enhanced experience:

• Audio Devices: Connect Bluetooth speakers or headphones for private listening or improved sound quality.
• Input Devices: Pair wireless keyboards, mice, or game controllers for easier navigation and gaming.

4. Maintenance

To ensure the longevity and optimal performance of your Mortal T1S TV Box, follow these general maintenance guidelines:

• Keep Clean: Regularly wipe the device with a soft, dry cloth to remove dust. Avoid using liquid cleaners or abrasive materials.
• Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
• Temperature: Operate the device within a normal room temperature range. Avoid extreme heat or cold.
• Power Off Properly: Always power off the device correctly through the system menu or by pressing the power button on the remote, rather than simply unplugging it.

5. Troubleshooting

Slow WiFi Speed

If you experience slow WiFi speeds, consider the following:

• Router Compatibility: Check if your router is WiFi 6 and if it is compatible with WiFi 5. Some WiFi 6 routers may operate only in 'ax' mode on the 5GHz frequency, without supporting the compatible WiFi 5 'AC' mode, which can result in slower speeds for devices that rely on AC mode.
• Router Placement: Ensure your TV Box is within a reasonable range of your WiFi router and there are no major obstructions.
• Interference: Other electronic devices can interfere with WiFi signals. Try to minimize interference.

Remote Cannot Navigate Some Apps

It is a common issue for Android TV boxes that some applications, primarily designed for touchscreens (tablets/phones), are difficult to navigate with a standard remote control.

• Mouse Mode: Use the mouse mode button on your remote control to switch to a pointer mode, which can help navigate these apps.
• External Input: For better control, connect a USB mouse or a wireless keyboard with a touchpad to one of the USB ports on the TV Box.

Frequent Restarts or Instability

If your TV Box frequently restarts or experiences instability after a period of use, it might be due to incompatible applications or corrupted data.

• Factory Data Recovery: It is recommended to perform a "factory data recovery" (factory reset) through the device settings. This will erase all installed apps and data, returning the device to its original state. Back up any important data before proceeding.

Frozen or Distorted Screen / No Signal

If you encounter a frozen or distorted screen, or no signal on your TV:

• Connection Order: Recheck the connection order. Ensure the HDMI cable is securely connected to both the TV Box and the TV before connecting the power adapter to the TV Box.
• HDMI Cable: Try using a different HDMI cable to rule out a faulty cable.
• TV Input: Verify that your TV is set to the correct HDMI input source.

6. Specifications

7. User Tips

• MagisTV Compatibility: The Mortal T1S TV Box supports MagisTV and other similar streaming applications. You can download and install them from the Google Play Store or other trusted sources.
• App-Specific Navigation: For apps not fully optimized for TV Box remotes, remember to switch to mouse mode on your remote or connect an external USB mouse/keyboard for easier navigation.
• Router Settings for WiFi 6: If you have a WiFi 6 router and experience slow speeds, check your router settings. Some WiFi 6 routers might prioritize 'ax' mode on 5GHz, which might not be fully compatible with all WiFi 5 'AC' mode devices, potentially affecting speed.
• Factory Reset for Stability: If your device becomes unstable or frequently restarts, a factory reset can often resolve issues caused by incompatible apps or corrupted system data. Always back up important information before performing a reset.
• Content Availability: While the TV Box supports various streaming services, the availability of specific channels (e.g., paid sports channels) depends on your subscription to those services and regional restrictions, not the device itself.

8. Warranty and Support

For any warranty claims, technical support, or service inquiries, please contact the seller or retailer from whom you purchased the Mortal T1S TV Box. Keep your proof of purchase for warranty validation.